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Three Surprises about Change
First Surprise
Third Surprise
What seems to be resistance to
change is usually a lack of clarity.
What seems to be a personal problem is usually a situational problem.
Second Surprise
Change isn’t hard because people are lazy. Change is hard because it requires constant self-regulation which can be exhausting.
The Rider and the Elephant
Real Life Connections
To make change, we need:
The rational mind analytic, uses facts
The emotional mind impulsive, uses feelings
A Path a plan for change
"Shrink the Change" in my
peer tutor classroom
"Script the Critical Moves"
and "Grow your People" in
my life
Switch
By Chip Heath and Dan Heath
How to Change Things When Change is Hard
Keep the Switch Going
Direct the Rider
1. Give praise
2. Realize that change is a snowball effect
Follow the Bright Spots
Point to the Destination
(Aha!)
Have a specific final goal so that your critical moves make an ultimate change.
Focus on what IS working and try to replicate it.
Focusing on what is not working will only waste time.
Script the Critical Moves
Don’t think about the whole plan.
Focus right now on specific actions that will get you to your goal.
Shape the Path
Motivate the Elephant
Rally the Herd
Tweak the Environment
(Aha!)
Change your environment and surroundings to change behaviours.
Behaviour is contagious, so gather a group of people to help spread change.
E.x. Jay Winsten and designated drivers
Find the Feeling
Grow Your People
Shrink the Change
(Aha!)
Break down change into smaller steps
so that a large change doesn't scare
people.
People to feel a cause for change.
Facts alone will not help make a large change in behaviour.
Give a sense of identity to the person or group of people you want to see a change in.
Identities: parent, student, Catholic, coach or doctor
Encourage a growth mindset.
E.x. 424 gloves
Build Habits
Create habits so that you don't have to consistently remind yourself how to behave.