Introducing
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Let's watch a few short videos to introduce you to the principles of the Treaty of Waitangi!
Now look into the Induction Toolkit next to you!
Please read the 'Vision & Values Card set' document in there to find out more about how to implement Youthtown's values.
Click along as you go through the document and answer the following questions!
Who is at the centre of all our programmes and services?
Describe how we apply the value of Belonging to children and young people.
Through Mastery children and young people will...
As a values-based organisation what does Youthtown provide to staff?
Read about Generosity and describe how we could apply it in our work!
Showing Independence could mean...?
What framework are all of Youthtown's services developed and delivered in?
What do we want young New Zealanders to be?
What 2 key foundation documents does Youthtown endorse?
Take a look on the shared drive to see our organisational chart…
Shared\Guiding Documents Framework\Organisational Chart
Take a look on the shared drive to see our latest contact list…
Shared\Guiding Documents Framework\Youthtown Contact List.docx
... an organisation that designs and delivers initiatives and activities that engage and develop young New Zealanders.
(If you have trouble accessing this, please ask your Managager for help!)
Notice Boards
Notice boards are another important means of communication within Youthtown. Please refer to your notice board regularly. They will advise you of a number of Youthtown policies, social activities and safety matters.
Facebook Groups
Our programmes and sites frequently use Facebook Groups to update team members on current events. Ask your manager if there are any for you to join!
There are now
Sites in...
First things first:
Have the following forms been completed and sent to HR?
Easipay is a user-friendly system so give it a go!
If you have any questions please contact Payroll at payroll@youthtown.org.nz or call
+64 21 233 2132
The Youthtown Code of Conduct and Disciplinary Procedure gives guidance to all Youthtown staff on the standards of conduct required.
Have fun with the snakes and ladders game from the Induction Toolkit if there are 2 or more people being inducted at the same time!
If not, please go through the cards that accompany the game to learn all about our Youthtown Code of Conduct and Disciplinary Procedure.
If you are Holiday Programme staff and doing this induction from home, you won't have an Induction Toolkit or physical copies of the forms available to you, but an electronic Induction Checklist and the pdf of the Health and Safety Handbook. That will be all you need!
Payslips will be automatically emailed to you but you can also find them in the Employee tab under Payslip History.
You can print or view your payslips by ticking the box next to the required payslip/s and clicking view selected.
Have you been issued with the appropriate access keys, security tags, or alarm codes?
Have you been briefed on your centres security protocols and prodecures?
Do this with the help of your Manager.
If you are not able to work for any reason, you must inform your manager as soon as possible.
If you have a medical certificate, please give it to your manager to forward to HR.
The following policies are contained in your Induction Pack, and are located on the shared drive (shared/Guiding Documents Framework).
Please read and familiarise yourself with these policies.
Please work through this presentation with the help of the Induction Toolkit and your Manager (e.g. your 'Programme Coordinator'.)
Tick off your Induction Checklist as you go. This checklist is in your Induction Toolkit and looks like this:
This is a largely self-directed learning session, but don't hesitate to ask to get all the information you need!
At Youthtown we have access to a free, confidential counselling service.
More information on E.A.P. services is in the Staff Benefits
Policy.
You can also go to
https://www.eapservices.co.nz/
for more information!
http://www.youthtown.org.nz/
At Youthtown we have a system to plan and appraise our work and development.
Please read the Youthtown Uniform Policy which is in the 'INDUCTION PACK FOR NEW STAFF' in the Induction Toolkit.
Your Manager will arrange your uniform for you.
A little inspiration to get us started...
Click on the 'Timesheets' tab, then select 'My Timesheet'
Click on the 'My Timesheets' on the homepage.
If you worked across different departments, you will have to split your timesheets accordingly:
• Enter your hours worked alongside each day worked
• Enter your break times too
• Select the relevant department
• Click Save
Your timesheet will then be approved by your manager.
Whenever you see this symbol during this presentation, there is an action for you to take!
Go to www.easipaylive.co.nz
Bookmark it!
Login with your username (email address) and password.
This is a secure website - You will be automatically logged out after several minutes of inactivity.
Your employment details can be found under the Employee tab.
This screen shows your payroll information such as your pay rate, IRD number, tax code, start date.
You cannot change these details yourself for obvious reasons!
Click on Change Password in the Employee tab.
Remember that passwords must have at least:
The Personal Details section can be found under the Employee tab and is where you can update your contact details.
To edit your personal information, click on Edit, alter your information, then Save.
Your leave is paid out to you each pay period.
Go to the Leave tab and you can view your Leave Balance the bottom left corner.
Your can see all of the leave you have booked, as well as your teams leave.
All Public Holidays are automatically populated in Easipay, so you won’t have to enter these from now on.
To make a leave request, select New Leave Request.
After you have selected New Leave Request:
The pending leave request will be added to your leave calendar and your manager e-mailed.
You can cancel a leave request at the top right hand corner.
Unauthorised disclosure to a third party of confidential information, may lead to disciplinary action (up to and including termination of employment).
Confidentiality is the foundation for trust in the workplace.
Youthtown is committed to ensuring the confidentiality of our business information.
Staff may only disclose confidential information to other staff members and people who have a legitimate reason to know.
Material from the office should not be given to people outside of Youthtown.
No one (without authorisation) should disclose confidential information, or make a public statement concerning Youthtown’s dealings, to the media (the CEO will take care of this).
Do not display confidential data or leave it where it can be easily observed by people who don’t need to know.
Only discuss confidential information relevant to the job at hand.
Immediately inform your Manager of any loss or breach of confidential information.
People unconnected to Youthtown may seem like OK people for venting or boasting about accomplishments.
BUT according to the ‘6 degrees of separation’ theory, we are all connected to everyone else by no more than 6 people!
You never know who knows whom, so be very careful with confidential Youthtown information.
Be careful what information you put in an email.
Emails are too easily forwarded and can be unintentionally distributed to people not cleared to see it.
When in public, do not discuss sensitive business information.
You never know who is at the restaurant table next to yours!
Is it appropriate to vent, boast or share confidential information with them?
Just ask yourself “Do they need to know?”
A true friendship is not based upon the sharing of confidential information.
Aside from the practical and legal problems unauthorised leaks of information can cause, it is also about whether we as individuals can be trusted.
Trust takes a long time to rebuild once it has been broken.
Me He Tē Challenges
Challenges are sent out at least monthly. Sometimes the challenge is a one off event, sometimes it's an ongoing commitment. The challenges are designed to promote staff wellbeing and engagement and are lots of fun!
As you complete the challenges, you earn points towards rewards such as…
• Camelbak drink bottle
• T-shirt
• Rebel Sports voucher
• A day off
• A sleep in
If we disclose confidential information to others, they will know that we will disclose their confidential information also.
We need to ensure that children, parents, visitors and colleagues (internal and external) trust us.
People tend not to work with organisations that they think are untrustworthy with private information.
Your salary is confidential to you and your manager.
If you tell one person, you may as well tell ten people!
Discussing your salary with others almost always has a detrimental effect on relationships with your colleagues.
It puts others in a very difficult situation if you seek information about their pay.
Me He Tē is Youthtown’s ‘Wellbeing & Engagement’ programme.
This is based on the Maori holistic health model of ‘Te Whare Tapa Wha’ and incorporates a variety of challenges related to family health, physical health, psychological health and spiritual health.
It also has an emphasis on learning and development and incorporates the Youthtown values into a variety of challenges.
As part of the team at Youthtown, it is expected that any information we learn in the course of our work will remain confidential. This includes information such as:
You are going to find out about:
Failure to maintain confidentiality in the workplace can cause:
Protecting the privacy of children and young people is critical. You may be exposed to private information in the course of your work. The following video is Australian, but a lot of the information applies equally in NZ.
... the Youthtown values that guide all of our work;
... health and safety measures;
... the way Youthtown adheres to the principles of the Treaty of Waitangi;
Just as you are responsible for reporting a fire, you are also responsible for reporting workplace violence, harassment or bullying.
This type of behaviour can damage lives and our organisation.
Youthtown adheres to the principles of the Treaty of Waitangi, which are PARTNERSHIP and ACTIVE PROTECTION.
Bullying, harassment & violence are all types of behaviour that are unacceptable at home, in our private lives or at work.
Exposure to this type of behaviour can lead to psychological harm. Therefore it is a workplace safety issue.
... how to deal with confidentiality at Youthtown;
... and other aspects of your new workplace!
...we treat our co-workers with
SNITCH
IN STYLE!
Parents/caregivers are required to sign children in and out of programmes and provide a list of adults authorised to collect their children.
Outside of programme activities with the children or young people are inadvisable.
Any and all concerns need to be followed through.
We want everybody who visits to feel welcomed and that they belong. Therefor we acknowledge all the children and young people, parents, caregivers and visitors that attend or visit our programmes.
At Youthtown, we have a simple procedure to follow...
There are many ways to resolve these issues.
Each way has its own benefits.
We will review both the informal and the formal approach.
Use respectful and age appropriate language that includes all programme participants.
Taking, transmitting and storing images of children and young people and/or staff for personal use is not permitted.
Children should not be present when staff use the toilet, bathroom or changing room.
Share your time with all the children and young people in your care. We don't have favourites at Youthtown.
Touching should be kept to a minimum, always done in public view of other staff and meet the needs of the child or young person.
Do not involve friends, family members or others in programme.
Staff must be aware of where the children and young people are at all times. Within sight and sound.
In most cases, the matter can be resolved using an
No matter where you work, there is a risk that you could encounter someone who is at a critical point, especially when you deal with members of the public.
Successful prevention of violence depends on recognising escalating behaviour early and taking action to diffuse the situation.
Staff should avoid being alone with a child or young person and out of sight of the group.
Children and young people must never be asked to keep secrets for any reason.
Staff will only discuss issues or concerns about any child or young person with the appropriate staff and/or family/caregiviers.
Youthtown is a work environment that requires staff to be professional while refraining from outside personal conversations and activities when working on Youthtown programmes.
Staff will not give out personal phone numbers or social networking contact details to the children and young people and/or their family or care givers.
Staff are reminded that Youthtown is a strictly no smoking environment. Staff also need to be free of impairment from alcohol or drugs.
What are the core principles of the Treaty of Waitangi?
From everything you know about Youthtown so far, how might the principles apply to our values and vision?
Can you think of an example of you can apply the Treaty principles to your job?
At Youthtown, we all have a responsibility to perform our jobs in a way that is safe and healthy for ourselves and our fellow colleagues, our participants and visitors.
Please watch this video - Health and Safety "The Youthtown Way".
It is unlawful to discriminate a person in any way that is related to their…
Individuals have widely varying perceptions about what is acceptable behaviour and what is not acceptable.
However, the law is very clear……the risk of harm in the workplace MUST be minimised.
This behaviour may be...
Or it could be an abuse of power intended to…
Bullying & harassment can cause serious problems to a workplace or to individuals:
Most people would agree about extreme cases of bullying or harassment (e.g. racial insults or threats of violence).
But it is the grey areas that cause difficulties when deciding on the best response.
Please click on this link to watch
Health and Safety - The Youthtown Way!
Our Health and Safety policies are located in:
https://drive.google.com/file/d/19tng0NiXqPk7YMd94PPCYbrSfXtwNj1b/view?usp=sharing
Double click this link to complete the quiz
https://forms.office.com/Pages/ResponsePage.aspx?id=esAr5yUVdkKJAtnT4VL9zYAd1qThi6FDrT65yVB8kthUM0YyR0RUSE5YRjYyWUhQVjM1R1JWN0tCVy4u
Whether you drive in the course of your work or not, we want you to be safe.
The following information is useful for all drivers.
It is important that you know where your first aid kits are located, and who the first aiders are at your centre.
There are two different First Aid Kits you are likely to come across at Youthtown
Lack of adequate sleep is the major cause of fatigue.
Personal life, family demands and interests can all take priority over getting sleep.
Poor sleep or sleep disorders can also affect fatigue.
A comparison of the effects of alcohol vs the effects of fatigue on the ability to drive safely:
After 17 hours awake = blood alcohol level of 0.05 (twice the legal limit in most countries).
After 24 hours awake = blood alcohol level of 0.1 (four times the legal limit).
At Youthtown, we do our best to do all our First Aid Training with St. John.
A drowsy feeling
Blurred vision
Difficulty keeping your eyes open
Drifting in the lane
Poor vehicle control
Ask your Manager if you're eligible for a course?
Ask your manager to show you where the first aid kits are located.
Already First Aid Qualified?? Make sure you give your Manager a copy of your First Aid Certificate!!
USERNAME: sitename
(unless you have been assigned an account. H&S Advisor will let you know)
PASSWORD: YouthTown01
For ALL programmes and first time use
riskmanager.co.nz
WORKS ON PHONES TOO!
Just tick this box when you log in from a mobile device
Don't worry about this too much right now. Your Manager, Team Leader, or Coordinator will show you how to use it
Sleep deprived people...
Fatigue is an important safety issue that needs to be considered by all drivers.
It is the single most common cause of accidents amongst people who drive in the course of their work.
It is essential that we understand fatigue and the steps we can take to manage it.
Fatigue-related crashes are often severe as there is little or no braking or avoidance action.
The risk of death for you, other drivers and pedestrians is high.
We all need to be aware of how fatigue affects performance – your life and others could depend on it.
It is essential that we understand our body clock in order to help prevent fatigue-related incidents.
Human beings are day-oriented. We are designed to work in daytime and sleep at night. Our internal body clock is responsible for this.
At night our bodies are programmed for sleep.
Therefore, driving at night carries the biggest risk.
People need between 7 and 9 hours sleep every 24 hours.
Without enough sleep, we will build up sleep debt.
Sleep debt = the amount of sleep needed to maintain alertness and performance – the actual of amount of sleep we have.
Sleep debt is cumulative over more than one day. Therefore, the risk increases over successive days without adequate sleep.
As little as 2 hours sleep loss on one occasion can affect:
We need to manage fatigue to avoid fatigue related incidents.
It is essential that we always drive well rested.
If used strategically caffeine can help the low points, but it is not a good substitute for good sleeping patterns.
The alerting effects for caffeine come 20 minutes after having a coffee and last 3-4 hours.
It is advisable to drink only 2 cups of coffee every 24 hours.
If you only drink it when you really need it, it will be more effective.
The sugar low may cause you to feel more tired than before.
Drink at least 2L of water a day and more in hot humid conditions.
Foods that have a low GI cause blood sugar levels to rise and fall more slowly.
Eat regular healthy meals over the day to avoid the highs and lows.
What is the major cause of fatigue?
How much sleep do most adults require per night?
What is sleep debt?
What are some things you can do to get a good nights sleep?
Why can stimulants leave us feeling more tired after their effects have worn off?
Solid effort, mate!
What is the glycemic index?
What types of foods have a low glycemic index?
Take hand written notes as soon as possible
Keep notes safe and give them to Team Leader/Area Manager as soon as you can
It can be very stressful event for a very young person to disclose abuse to you...
Always remember that you can call EAP for free professional assistance on 0800 327 669
With the Coordinator, listen calmly to the young person and reassure them that they have done the right thing telling you. Inform them that the information they have told you may need to be passed on to ensure their safety.
You can also talk through with your direct manager. This can really help in assisting you to cope with the situation.
They can make sure you get ongoing assistance if needed.
Inform Team Leader who will inform Area Manager
The Area Manager notifies the General Manager - Programme who will determine the next steps
(Oranga Tamaki May be called to discuss the appropriate next steps)
If a young person disclose any form of abuse to you,
Ensure the young person remains calm and reassure them that they will be listened to. Advice them you need to get someone else as this is the procedure
Enter incident in Risk Manager ensuring confidentiality (no names)
Inform your Coordinator (or the next most senior worker)