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Problem Solving: Six-step Problem Solving Model

EZ

Elaine Zhang

Transcript

Choose the best solution

Thank you!

Six-step Problem Solving Model

Plan action

1. Define the problem

2. Analyze the problem

Identify possible solutions

3. Identify possible solutions

Implement solutions & review progress

  • ongoing progress
  • monitor and review the progress

4. Choose the best solution

Define the Problem

Analyze the Problem

Cause-and-effect Diagram

Five-why Analysis

5. Plan action

6. Implement solution and review progress

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