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Examples applied to the hospitality business

Food and Beverage

Technology

Some companies hire technological service because nowadays almost everything is informatized and it is very important to have a good website.

Housekeeping

Introduction

McDonald´s has an agreement with Xerox to provide IT services, like networking operations and engineering or desktop support

Alfonso XIII Hotel since 2011 outsources its laundry to Indusal and audivisual equipments to Edyma, only when they have events.

http://www.computerweekly.com/news/1280091962/McDonalds-commits-to-outsourcing-for-11-years

As we have already seen outsourcing is a very important activity in the hospitality industry and very often used.

Now we are going to classify this examples according to the type of outsourcing it belongs:

Technology

Conclusion

Another important company that decided to outsource its IT department is Iceland with Getronics, and thanks to that they could reduce the costs (2012)

Housekeeping

As we have already seen the outsourcing is a great way to reduce costs and make our businness more profitable

ISS Sweden company take care of the housekeeping at Hilton Plaza in Stockholm. As is the first time that the Hotel outsources the housekeeping All affected employees will be offered employment with ISS.

http://www.theretailbulletin.com/news/iceland_signs_115_million_it_outsourcing_deal_10-03-09/

http://www.issworld.com/en/press/news/2012/06/18/hilton-in-sweden-chooses-iss-as-outsourcing-partner

And there are many types of outsourcing: technological, housekeeping, F&B, marketing, security...

Housekeeping

Even Les Roches makes outsourcing!!

The Four Seasons placed in Toronto decided to cut costs reducing the amount of fresh flowers and outsource the laundry among others to be able to invest more in other projects.

Actually Les Roches Marbella has a semi-outsource agreement for laundry (everything is sent except waiters cloth and polishing cloth)

Also the security and the cleaning of the rooms and public areas is outsource.

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