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Customer Care Sprint Review 5/22/2015
Transcript
Customer Care Sprint Review 6/5/2015
FRANCE CASE SET UP
New TN Milestone PM+ Templates
IT NEWS
EMEA on Cases Cases
Updated Tableau Dashboards For Login Reports
Next sprint we will be focusing Technical Debt and the beginning of scoping the Moving to One Case Type Project
Rollout Planned for Next Sprint
Greece, The Netherlands & Spain are now live on Cases
Knowledge Base
Coming Soon
Updated EMEA Web To Case Forms
New Mapping Request Form Prototype
- Luceo Contact Population
- Luceo Module Population
- Premier Customer Support
- Germany on Cases
- Luceo on Milestones PM+
- One Case Type Merger
BDAS Sample File Preparation
We have updated the web to case submission forms, for Sweden, UK, France, Netherlands and Spain
Choose a template
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