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Writing Memos
Transcript
Writing Memos
Parts of a memo
MEMO
To:
From:
Date:
Subject:
Opening: State the intent or topic in Paragraph 1
Body: Expand and explain the point in the introduction.
Conclusion: Include a call to action or necessary steps
block paragraph style
Email, letter or memo?
to colleagues
memos & emails
formal letters or emails
to clients
reports
to managers and supervisors
Poorly written memo
Let your audience and purpose guide you
Workplace writing
mostly emails and memos (memorandums)
simple formats
Reputation is important
day-to-day communication shapes your reputation and professionalism
memos and emails can show your character to clients
sloppy, poorly organized communications are revealing
poor English, lack of complete information will be judged
Don't give any reason to question your ability!
Some companies...
quick communications:
...prefer email
...try to eliminate paper
...want memos and reports attached to emails
...want paper memos for some projects to keep a "paper trail"
...keep paper copies of all memos
memos and emails
print?
electronic?
workplace writing "twins"
- daily requests
- questions
- answers
- comments
different protocols
different companies
Typical memo/email topics
Ask Questions
When will the meeting be held?
What do we need to bring to the meeting?
Did the parts I ordered arrive?
Supply Information
Here are the complaints we've had at the help desk.
Here is a draft of our new mission statement.
The upgrades to the computer system have been done.
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