In Starbucks
Organizational Culture
DO YOUR WORK!!!!!!!
I'm so SLEEPY
nahhh tomorrow
is it done yet?
is it done yet?
is it done yet?
is it done yet?
Maybe today
Make it next year
I work all day, all night.
AT THE END OF THE DAY
Praise the Lord for this digital age
She's so pretty
Highly Detailed & Instructive Training Programs
Classes on coffee history, drink preparation, coffee knowledge , customer service, retail skills, & workshops.
The Three Star Skills
1. Maintain and enhance self-esteem
2. Listen and acknowledge
3. Ask for help
Farmer Support
Starbucks Motivates
All around the world
Costa Rica
El Salvador
Honduras
Reversal Theory: the individual regularly reverses between psychological states, reflecting their motivational style and the meaning they attach to a given situation.
Nicaragua
San Jose
South America
The Green Apron Book
Kigali
Rwanda
Panama
Make yourself at home!!
Mexico
Hi there!
Guatemala
China
1. Be welcoming
2. Be Genuine: Connect, Discover, Respond
3. Be considerate of yourself, each other and the environment
4. Be Knowledgeable and share it
By: Mareena, Zahra, Mark, Jamar, Ashley & Arman