The role of the support worker

New Applicant's 17th January 2014

with Rhiannon Dunn

Skills contin.....

If you have any questions, please ask us or alternatively email....

r.dunn_jdltd@hotmail.co.uk

What skills are needed?

• Good leadership skills
• good problem solving abilities
• An organized, efficient and flexible approach to the job
• The ability to work independently and as part of a team
• A commitment to equal opportunities
• Time management skills and the ability to meet the needs of several service users at one time
• A high level of patience and emotional resilience
• A non-judgmental attitude regardless of the service users needs or situation
• The ability to communicate with other healthcare and social work professionals
• Good written communication skills
• Basic IT skills
• A respect for service users confidentiality

• An interest in people and a commitment to helping others
• The ability to communicate clearly and sensitively with vulnerable people and their families
• Good listening skills
• An empathetic approach to service users
• The ability to gain the trust of service users and their families and to build good relationships with vulnerable people
• The ability to carry out practical and domestic duties

Responsibilities

Responsibilities Contin.....

• Assessing the practical and emotional needs of a service user
• Providing emotional support by talking to service users and listening to their problems and concerns
• Assisting with domestic tasks such as cooking, cleaning, washing and shopping
• Helping service users to budget and handle money
• Helping service users participate in leisure activities
• Accompanying service users in meetings with other agencies and healthcare professionals

• Filling out daily records and storing personal information safely
• Attending meetings and training courses with colleagues
• Safeguarding- You will be expected to be an ALERTER and to report any suspicion or allegation of abuse.

When can I start?

If you are successful in your application you will be able to start work once your BDS has come back,

approx 2-4 weeks

"I always like to look presentable for work

and make an effort with my appearence."

Kelsey Sach

(Support Worker)

Why be a support worker with us?

Disclosure and Barring Service

• Flexible, varied shifts
• Get out & about supporting the service users to access our local community
• Small company with affable managers & seniors on site

What documents will I need to start?

On top of providing identification for your DBS you will need a bank account so your wages can be paid into.

Proof of residence/work

proof of address

2 references from most current previous jobs who know well.

A passport photo to be kept on your file.

Shift examples

Example one:

Example two:

What is a typical shift like?

If you came into work at 2.00pm you would assist multiple service users to prepare, cook & serve healthy meals for their dinner. ( in supported living the service users each have their own kitchen).

You will encourage service users to do daily living thing such as see to their own personal hygiene keeping their flat clean.

You will supervise service users with their medication.

On this shift you are called a "lone worker" & are required to check in every 2 hours until your sleep in shift starts for that evening.

Your shift will start at 8am and you will assist service users to take a shower, see to their personal care needs (brushing teeth, choosing weather appropriate clothing, make up, hair style etc..)

You will be responsible for household duties to keep the care home up to standard. You may go out for lunch with service users or assist to cook lunch in the home.

You will access the community to do leisure activities, attend healthcare appointments or shopping etc..

There are many types of shifts as each service users have different needs.

8-4 p.m. 9-5 pm 10-6 pm 2-10p.m

1-9 pm

11-5pm 10-3pm in fact you name it we probably do it .

Sleep overs -9.30 p.m -8.00am

Training

You will be required to attend training courses at a selected venue to help you gain the skills & confidence that are needed for the workplace

What training courses?

Health & safety, COSHH,

Medication, Food hygiene,

& task related courses.

Your acceptance of a job offer will be conditional on the findings from the Disclosure and Barring Service (Criminal record).

You will have DBS checks done that replace the old CRB's that complies with our safeguardig policy.

You will need to provide Two professional references

"helping people who need assistants with daily actives and improve their quailty of life"

.Christina Cole (Support Worker)

Shifts & Pay

Who can be a support worker?

What does a support worker do?

The shifts include days,evening, weekends & sleep in's

20hr contracts available

Starting on £6.73 (depending on experience & qualifications)

You will be paid every four weeks into your bank account.

As a support worker your role involves working with vulnerable people and their families in different ways. You will be helping people who have mental health needs , learning / physical disabilities.

"Being a support worker is very rewarding, helping to promote independence & support service users with learning disabilities and mental needs".

Colette Whitingham.

You could be a support worker!!!

We need people from all walks of life.We are an equal opportunities company and welcome everyone to apply.

If you feel after today that you have positive attitude about social care work then this type of work could be for you.

"I have

made life long friendships with my co workers and feel I make a positive contribution when at work."

Samara Bubarkri

(Support worker)

But what about qualifications?

When recruiting we look for many qualities, from common sense to a good sense of humor, not just the paper work.

The university of life is a qualification in it's self.

Who are we?

We are a family run service who provide both residential care and supported living for seven adults in Liverpool 6 area.

We have been established for over 20yrs and have over 40+ years of experience in the learning disabilities sector.

We are based in two large conjoining house's in Liverpool 6, situated close to all local amenities & public transport.

All service users have been living there for over 10 years

Management live on site with the two cats.....