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Jeff Bezos's Leadership Skills

Interpersonal Skills

  • Encourage employees to be CREATIVE

  • No incentive compensation because its harm to teamwork.

  • Restricted Stock: team rewards in line with company success

Jeff Bezos's Leadership Skills

Technical Skill

  • High unlike most CEOs
  • Will micromanage project
  • “An effective leader has to spend some time in the trenches”

Jeff Bezos's Leadership Skills

High Conceptual Skills

  • Self Starter, Founded Company In Garage
  • Spots Trends
  • rapid growth of Internet use
  • Innovative
  • (Best Buy = Amazons Showroom)
  • (E-Readers now biggest publisher)

LEADERSHIP LESSONS

  • Down to earth
  • Customer-centric
  • He never feel good by his sucess, he aspired for more.
  • He never concentrated on short term profits.
  • Stood by his word
  • Believed in the concept of “low prices”
  • Trust

Communication

Conclusion

Jeff Bezos: "We haven't built a lasting company yet."

“Everyone has to be able to work in a call center.”

Jeff along with thousands of Amazon managers, attend annual, 2 day call-center training sessions. Jeff says the training sessions teach “humility and empathy” for the customer. At these sessions many upper managers interact with the customers directly.

Leading: Customer Oriented

“We innovate by starting with the customer and working backwards”

  • low-price, low-margin strategy
  • Seeks Growth over Large Profits
  • Customer Experience Bar Raisers in meetings

“The Empty Chair.”

  • Innovative

  • “No-Ceiling” mentality

  • Not Afraid to take risks

  • Customer based mentality

  • Promoting openness amongst employees

  • One step ahead

  • Good is never good enough

Jeff Bezos’s Leadership Traits

  • Personal Integrity
  • High Stress Tolerance
  • Dotcom bubble
  • Long term and customer oriented strategy

Jeff Bezos

Jeff Bezos’s Companies

  • Blue Origin

  • Aerospace company

  • Developing technologies to enable private human access to space with the goal of dramatically low cost and increased reliability.

Jeff Bezos’s Leadership Traits

Jeff Bezos’s Leadership Type

  • 5th August 2013

M.Usman Dar

A Visionary Entrepreneur

Transformational Leadership

  • Visionary leadership, Inspirational leadership

Include:

  • Relations-oriented behaviors, supporting, developing
  • Change-oriented behaviors, appealing vision, encouraging innovative thinking
  • Moderate-High Self-confidence
  • Ego?

  • Emotional stability and maturity

“I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.”

  • Socialized Power motivation

  • High Achievement Orientation
  • Goals are never changed. Amazon & Blue Origin

Foundation

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