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Problem/Solution Proposal

A Process for Problem Resolution Demonstrated Through A Team Cohesion Example

Define the Issue

Analyze the Data

  • Management fails to delegate and build cooperative relationships
  • Negativity plays a large role in this team
  • Team lacks order and discipline

Due to the combative nature of some members and a lack of leadership the group is likely not making the best decisions.

Follow-Up

Advantages/Disadvantages of Solutions

Implementation/Action Plan

Process for Problem Resolution

Example:

Lack of Group Cohesion

Select Preferred Alternative

A combination of participative leadership and team building exercises

1. Terminate Combative Employees

Advantage: eliminate overbearing personalities.

Disadvantage: Call into question morale

1. 30 day follow-up

2. Are tasks being completed on-time?

3. Is communication more open?

4. Is leadership delegating?

1. Leadership must delegate tasks according to strengths and weaknesses

2. Encourage open communication

3. Institute group activities that encourage full participation

  • Your a new team member with limited team experience
  • Team has conflicting personalities
  • Some are combative not allowing others to be heard
  • Lack of leadership
  • Team is missing deadlines

1. Define the Issue(s)

2. Analyze the Data/Information

3. Generate Potential Alternatives/Solutions

4. Identify Decision Criteria

5. Analyze and Evaluate Potential Solutions

6. Select Preferred Alternative/Solution

7. Develop Implementation/Action Plan

8. Follow-up

2. Group Exercises

Advantage: Increase Camaraderie

Disadvantage: Does nothing to improve leadership

3. Participative Leadership

Advantage: Takes leadership in the right direction

Disadvantage: Potential conflict from boisterous employees

Decision Criteria

Potential Solutions

A successful solution will establish stronger leadership, create means for effective communication, and support and establish camaraderie

1. Remove boisterous and combative team members

2. Implement Team Building Exercises

3. Develop a Participative Method of Leadership

By: Damian Ray

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