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CQI Flowchart
2
Transcript
1: Gain buy in from staff, management and board.
QM can facilitate stakeholders sessions aimed at creating understanding, buy in and agreement on the need for continuous quality improvement within the organisation. These will be tailored specifically to the audience.
2. Develop CQI Organisational Strategy
QM works with you to identify the appropriate CQI structure and method for each organisation. This step includes developing a service specific Quality Assurance Policy which will cover roles and responsibilities within the organisation with regard to Quality Assurance systems.
3. Organisational Health Check.
QM uses relevant industry specific quality standards to provide an up to date analysis of organisational compliance, identifying areas of excellence and areas in need of attention.
4. Review information and outcome reporting systems.
QM Can support in the identifying of priorities which will ensure the process gets off to a good start
- What will have the most impact for service users
- Which issues can engage the energy of the team? (conflict and interest)
- Are there any quick wins?
QM provide organisations with good practice templates and resources to support change process which involves all stakeholders in relevant areas. Depending on requirements and resources, QM can lead this change or support management in it's implementation.
QM uses the logic model to assist the service in clarifying outcomes and information which needs to be collected and measured. This also helps the organisation tell it's story to Funders.
9. Review and adapt
plan as necessary.
Organisation is ready for
Quality Standard and Audit
Cycle of Continuous Quality Improvement
6. Develop
Implementation Plan.
Policy and practice development
Training
7. Implement Change
Choose a template
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