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2021 Annual Volunteer HIPAA Retraining
Updated by Hilary Douglass, BA, CVA
Approved by: Neighborly's Operations Director, Mona Allen
as required by funders/
licensing agencies
Nikoll Hernandez
First Presbyterian Church of Safety Harbor
What is HIPAA?
What is HIPAA?
- HIPAA stands for Health Insurance Portability and Accountability Act.
- HIPAA is legislation which provides security provisions and data privacy in order to keep patients’ medical information safe.
HIPAA PRIVACY COMPLIANCE
HIPAA Privacy Compliance
Ensures protection of personal, medical information you share with doctors, hospitals, and others who provide and pay for health care. Neighborly client information is also protected under HIPAA law.
Privacy Rule Does the Following:
Privacy Rule Does The Following
- Imposes new restrictions on the use and disclosure of personal health information.
- Gives patients greater access to their medical records.
- Gives patients greater protection of their medical records.
Carmen Schmidt
Crystal Lakes Manor
What Protects Health Information?
What Protects Health Information?
When a patient gives personal health information to a covered entity, that information becomes protected health information.
This includes:
- Oral
- Recorded
- On paper
- Sent electronically
Examples Of Protected Health Information
- Person's physical or mental health
- Services rendered
- Payment for those services that include personal information such as:
- The individual's name or address
- Social Security or other identifying number
- Billing information
Responsibilities Of Volunteers
Responsibilities of Volunteers
- Understand how to use the information clients give us.
- Since we have protected health information regarding our clients, we must keep client information private.
Walt Jaap
Sunshine Center
Appropriate Circumstances To Release Information
Appropriate Circumstances To Release Information
- Information can only be released under certain circumstances with an appropriate authorization.
- If you are not sure, do NOT give out the information.
- Volunteers may share client information with their site coordinator/manager and, Michele Michaels, RN, who has social services oversight of Neighborly clients, or other Neighborly employees who are responsible for that client's care or services.
- Please note: it is a HIPAA violation to include any client name (first, last or both!) or any client-related information in emails. Please CALL to discuss client information with appropriate staff or speak to them in person.
- For questions regarding the release of information, ask your manager or call Operations Director Mona Allen, at (727) 573-9444.
Bruce DeGrace
Ridgecrest Community Center
Fundamental Rights
- Make sure you understand Neighborly's privacy practices.
- Protect our clients' information.
- Encourage others to do the same.
Fundamental
Rights
Jerry and Jan Bachus
Ridgecrest Community Center
HIPAA Best Practices For Volunteers
- Keep your device used for deliveries (either the tablet or smart phone) with you at all times.
- Paper route sheets were discontinued, and the transition to the MobileMeals app was made to better safeguard client information.
- Always lock your vehicle, even if you are only a few steps away.
- Never leave your car running and keys in the car, especially with the tablet/phone inside.
- Do not share specific information about the clients on your route with others.
HIPAA Best Practices For Volunteers
Volunteers Russ Palmer (left) Victor Figueroa (right)
Thank You!
On behalf of all of us at Neighborly, thank you for your ongoing commitment to the homebound seniors of Pinellas County!
This concludes your 2021 Annual HIPAA Retraining. Please click or copy and paste this link into your browser to electronically sign the attestation that you have completed this training. Thank you!
https://forms.office.com/r/asSrE8s5RG