ABET Module 5

General Information

• Greetings can be extensive.
• Don't give compliments about family members.
• In Jordan, indirect communication.
• In Palestine, more direct communication, given historical context.

General Information

Workplace Customs

• To address someone, combine title with first name.
• Wear "business" attire. Women do not need to cover their heads.
• Palestine - high security can impact punctuality.

Workplace Customs

Dining and Going Out

• In Jordan, use Uber and Careem. In Palestine, use taxis.
• Be wary of traffic patterns in Jordan.
• Nuts and legumes are commonly eaten.
• Follow the lead of others when trying new foods.

Dining and Going Out

General Information

• Arabic and English are common languages.
• Greetings are extensive. May differ depending no gender.
• No mixed gender company in SA or Kuwait.
• Emphasis on personal space.
• Communication is indirect.

General Information

Workplace Customs

• Combine title and first name to address others.
• One step more conservative than usual business attire.
• Criticism has to be productive, for instance: “Have you considered trying X instead of Y?”

Workplace Customs

Dining and Going Out

• Eat with right hand and don't touch other things.
• Some seemingly vegetarian food contains bone broth, etc.
• Alcohol available in Oman but not SA or Kuwait.
• Tipping in expected.

Dining and Going Out

General Information

• Very diverse.
• Avoid common hand signs including "peace" and "OK " signs.
• Communication style depends on where you are.

General Information

Workplace Customs

• Dependent on location and institution.
• Standard business attire.
• If you need to ask a question, try to read the room.

Workplace Customs

Dining and Going Out

• Ride hailing, taxis, and metro systems may be available to you.
• Wide variety of food. Follow lead of others if you don't know how to eat it.
• Tipping is expected.
• Alcohol is legal in Dubai, but nowhere else.

Dining and Going Out

General Information

• Quite diverse -- verbal and body language can be different in various places.
• Very age-conscious culture.
• Indirect communication.

General Information

Workplace Customs

• Use Bapak/Ibu + first name when addressing somebody.
• Other titles include Drs, Dra, Ir, Dr, and DR.
• Greet people in order from oldest to youngest.
• Formal attire.

Workplace Customs

Dining and Going Out

• Transportation: Taxis, ojeks, Uber.
• Some cultures us forks and spoons, others use no utensils.
• Most Indonesians do not drink, but alcohol is found in some cities.
• 5-10% tip is not mandatory but is appreciated.
• Informal, light attire

Dining and Going Out

General Information

• Malay is most common language, English widely spoken
• Point with your thumb, not your index finger.
• Respect personal space
• Indirect communication style

General Information

Workplace Customs

• Use Title +first name unless Pengiran, Dato, or Pehin.
• Formal dress.
• Time oriented.
• Be polite, indirect, and non-confrontational.
• Hierarchical -- greet most senior person first.
• Gender equality highly valued.

Workplace Customs

Dining and Going Out

• Less punctual for social events.
• Conservative clothing.
• Alcohol is banned.
• Use Dart app for transportation.

Dining and Going Out