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The Good, the Bad & the Ugly
User Experience
Episode I
GBUX 0
Thursday August 30, 2018
GBUX 0
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Panagiotis
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Personal experience using these products or watching others use them.
Panagiotis
Where did you come up with them?
They are artifacts and devices in my house.
Why did you come up with them?
They indicate a user experience of everyday things that most times we don't think about.
What did you come up with?
The Good
JLab bluetooth earbuds
The Good
One-button click and light indicator
Connects like a charm in seconds (ease of use) and has no extra buttons (simplicity)
The Bad
Table knife by AMC
Most people try to cut using this side
The Bad
High aesthetics but poor affordance indicating the cutting side
The Ugly
Digital frame by Philips
The Ugly
Hard to use controls on the back (operability); does not resize images and needs specifc resolution (functionality)
Smriti
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
All around me through personal expereinces.
Smriti
Where did you come up with them?
Using them in our everyday lives. The "Good" example I found while driving. The "Bad" example in the washroom. "Ugly" example while using my smartwatch.
Why did you come up with them?
To have a designer's perscpective wheverever I go
What did you come up with?
The Good
Blind Spot detector
The Good
The rear view mirror in cars indicating the driver about a vehicle in their blind spot
The Bad
Faucet Design
The Bad
The user interface consists of two handles or knobs, one for "hot" water, one for "cold". Why, then, do we have an interface where you have to fiddle with the handles to try and get the right temperature of water, resulting in a waste of time and water and heated water (hence, energy)?
The Ugly
Smartwatches
The Ugly
I had a Pebble Smartwatch which was not only aesthetically unpleasant but also I used to have a tough time in understanding the UI. The Pebble is pretty unassuming looking. It doesn't
really look like 'uh look at that fancy piece of tech
Dalianna
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Have had personal experience with each.
Dalianna
Where did you come up with them?
Items are in my possession or apartment.
Why did you come up with them?
Even though innovation in technology is important for progress, not all innovations are beneficial.
What did you come up with?
The Good
Dimmer Switch
The Good
Intuitive use and allows consumers to choose based on personal preference.
The Bad
Apple iPhone 7 Lightning Port
The Bad
Limits multifunctionality - can't charge and listen to music at the same time.
The Ugly
Apple iOS Software Update Notification
The Ugly
Tricks the user into updating; options push user to update.
Edlene
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Through personal uses and/or experiences
Edlene
Where did you come up with them?
Observation of day-to-day activites
Why did you come up with them?
Examples of daily instances of good versus poor UX, even when nothing "wrong" aesthetically/UI-related
What did you come up with?
The Good
Slack Mobile App
The Good
Simple and straightforward design that provides good learnability while also including all the necessary features
The Bad
Door Design - Push? Pull? Both?
The Bad
Although the sign says PUSH, the handles suggest the action of needing to pull to open the door, creating confusion for the user.
The Ugly
SIS Course Swap - Special Topics
The Ugly
Topics differ by section but have the same course number. Certain actions do not display additional information (time, section, professor) which makes it difficult to differentiate between courses.
Prashant
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Through personal experience and social media.
Prashant
Where did you come up with them?
The "Good" example I stumbled across in social media, the "Bad" example I use in my apartment and the "Ugly" example I experienced on a particular day out.
Why did you come up with them?
They indicate the importance of usability in UX.
What did you come up with?
The Good
Effie Ironing Machine
The Good
The product is easy to use and reduces human effort significantly.
The Bad
Apple Mouse
The Bad
The location of the charging point makes it impossible to use the mouse while charging.
The Ugly
FedEx Stadium Parking System
The Ugly
A manual and inefficient system for collecting parking fee which resulted in a hour long traffic congestion though there was ample parking space.
Naomi
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Apps that I use(d) regularly
Where did you come up with them?
Naomi
Daily life - studying HCI makes you think about this kind of stuff!
Why did you come up with them?
They show the designer's true intent
What did you come up with?
The Good
Tango Master (Japanese App)
1. Look up a word --> add it to flashcard deck
2. Quiz yourself!
a. If correct --> it takes the card out of your deck temporarily
b. If incorrect --> card stays in deck
4. Notifies you when you need to study cards
The Good
The Bad
Rental car's stereo system
The Bad
manual scroll through songs alphabetically
beeps each time you press a button
The Ugly
UVA's Student Info System
The Ugly
Too many different fonts
Weird layouts
Bizarre negative space
GBUX 1
Tuesday September 4, 2018
GBUX 1
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Priscilla
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[product title]
The Good
[rationale]
The Bad
[product title]
The Bad
[rationale]
The Ugly
[product title]
The Ugly
[rationale]
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Conner
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]
Ashwin
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Personally used all these products or witnessed them being used in some way
Ashwin
Where did you come up with them?
The Good/Bad: Products that I have in my house
The Ugly: Saw the bathroom in a restaurant in DC
Why did you come up with them?
Just some examples of good/bad design that I've noticed in everyday life
What did you come up with?
The Good
Zealot S7 Speaker
The Good
Sleek design and great sound quality + battery life. Has a wider sound range than most bluetooth speakers (in my experience)
The Bad
Dove's Men's Soap
The Bad
Opening is on the bottom of the container so soap often seeps out on its own
The Ugly
Toilet seats facing each other
The Ugly
Can only be used by one person at a time so it's an inefficient use of space/resources.
Scott
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I thought about things I had used or seen before.
Scott
Where did you come up with them?
I either found them in my home or have encountered them somewhere before.
Why did you come up with them?
I came up with them because their flaws seemed very obvious to me.
What did you come up with?
The Good
Logitech MX Anywhere 2
The Good
Works on any surface, even glass. Easy to connect with wireless usb dongle or bluetooth. Very ergonomic design.
The Bad
A sink with 2 faucets
The Bad
Huge sink, but the faucets are really small and close to the edge. Only burning hot water or freezing cold water no in between.
The Ugly
orbiTouch Keyless Keyboard
The Ugly
Very steep learning curve. Bulky and very expensive. Has less functionality. Requires two hands to type so you can't use a mouse and the keyboard at the same time.
Ross
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I thought of things that were relevant in my life.
Ross
Where did you come up with them?
Most of the objects were things I found in my own home.
Why did you come up with them?
I thought about my personal experience with each object. I realized what I really enjoyed using and what I thought certain things lacked.
What did you come up with?
The Good
Samsung Smart TV
The Good
Easy to maneuver around the UI to access any program you want.
The Bad
UE Boom 2
The Bad
Portable speaker that only allows you to change the volume. There are no options to change songs, etc.
The Ugly
HP Printer Touch-pad
The Ugly
Typing in wifi passwords is a nightmare on the small screen. The keyboard has multiple letters per each key.
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Austin
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]
Daniel
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
From personal experiences and stories from others
Daniel
Where did you come up with them?
My phone and a physical place
Why did you come up with them?
They stuck out to me and were easy to find
What did you come up with?
The Good
Office Lens App
The Good
Clean, straightforward design and good functional integrity
The Bad
Cupanion App
The Bad
Cool idea but too slow to be practical
The Ugly
Stadium bathroom urinal
The Ugly
Unnecessarily weird experience for stadium goers
GBUX 2
Thursday September 6, 2018
GBUX 2
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Caroline
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
They are things that I use / interact with on a daily basis so there have been many times where I've thought positively or negatively about the design.
Caroline
Where did you come up with them?
"The Good" is from my room. I have class in "The Bad." "The Ugly" was seen at the gym.
Why did you come up with them?
I am interested in design and thought about these things from a design perspective, specifically learnability, accessibility, and aesthetics.
What did you come up with?
The Good
Dyson Table Fan
The Good
sleek circle
design
Easy to clean and use (buttons are few and straightforward). It is aesthetically pleasing; looks cool / futuristic.
The Bad
Gilmer 190
The Bad
Tight spacing between rows. Can't get to middle of row unless everyone stands or scoots down a seat.
The Ugly
Vending Machine
The Ugly
Too many paying options located in various places on the machine. Not well labeled.
Aidan Barnes
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I started over-analyzing the interactions I had every day and determining if they made sense or if I had conditioned myself to accept poor interface design and usability because of being comfortable with the functionality of something.
Aidan
Where did you come up with them?
Around my apartment. My goal was to analyze interfaces that I interacted with every day.
Why did you come up with them?
I wanted to see whether the items, objects, and interfaces I interact with every day are intuitive and support a positive user experience. I was curious to see what interfaces around my apartment were really good, intuitive, and easy in addition to which interfaces were just plain bad.
What did you come up with?
The Good
Car Key Fob
The Good
Easy to see white images that have obvious significance on a black background. Memorize their location. Instruction for the trunk. Red = Alarm. Straight-forward, clean, easy to operate, easy to understand.
The Bad
My Microwave
The Bad
Has significantly more buttons than I will ever use and requires extra steps for a time cook. Setting the timer is almost impossible to figure out. Beeps extremely loud 3 times when the food is done and no way to stop the beeping even if door opens or time is cleared.
The Ugly
G-Shock Watches
The Ugly
Extremely distracting buttons that are poorly labeled and often have multiple functions. The actual time is hard to determine with all of the other information being displayed. Direction manual for something that has a very succinct purpose should not be necessary.
Alex Dimas
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I was thinking of the most efficient and inefficient things in my life
Alex
Where did you come up with them?
In my apartment and on vacation
Why did you come up with them?
I focus on efficiency and always try and cut out inefficient items/designs
What did you come up with?
The Good
iHeart Bluetooth Headphones
The Good
Comfortable, light, few buttons, volume controls and magnetic so I never lose them
The Bad
Toilet you can't sit on
The Bad
There is about 3 inches between wall and toilet so it is impossible to stand or sit
The Ugly
RiteAid Hair Clip
The Ugly
It holds my thick curls well, but is uncomfortable and bulky so it doesn't look/feel good
Jack
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Things I use in my everyday life that I either find awesome or annoying
Jack
Where did you come up with them?
In my house/car or wherever I run into them often
Why did you come up with them?
To express my opinions about usability and functionality being some of the most important qualities
What did you come up with?
The Good
Beats Studio Bluetooth Headphones
The Good
Cushions cover whole ear and volume & pause buttons on headphone
The Bad
Honda Pilot Backseat AC System
The Bad
Turning the dial when you get in the car will not make any air come out, you need someone in the front to push RR AC MANUAL first every time
The Ugly
Trackpad Above Keyboard (Acer Asipre R7)
The Ugly
Why would you defy convention
[Sanghoon]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I just tried to find things in my surrounds that I use often
Sanghoon
Where did you come up with them?
Anywhere in my environment; both home and on Grounds.
Why did you come up with them?
I tried to focus on usability as well as efficiency
What did you come up with?
The Good
TONOR Desktop Microphone
The Good
Cheap, easy to use, good sound quality
The Bad
Sticky Buddy
The Bad
Clunky shape, inefficient, some functions don't work, lack of user satisfaction
The Ugly
Kitchen Drawer
The Ugly
Inefficient, inaccessible, poor engineering
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Student
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Student
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]
GBUX 3
Thursday September 13, 2018
GBUX 3
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Oak
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
These are all things that I have come across in my everyday life that are either are indicative of each of these design adjectives
Oak
Where did you come up with them?
Mostly while driving and operating my car(s) I have noticed each of these items that came to my attention
Why did you come up with them?
I spend about 50% of my life either behind the wheel or under the hood
What did you come up with?
The Good
BMW E36 M3 Euro-spec Transmission
The Good
Getrag 420G Transmission (6-speed manual)
The Bad
Stretched tires constructed by stance culture
The Bad
This goes against the purpose of having tires in the first place
The Ugly
Road sign by the National Highway Safety Administration and DOT
The Ugly
???
Elizabeth
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I thought of things I use on a daily basis that I really enjoy using or really dislike using
Elizabeth
Where did you come up with them?
My car, my keychain, my apartment
Why did you come up with them?
These are products I use every day that make my life either much easier or much more difficult
What did you come up with?
The Good
Toyota Camry Hybrid Backup Camera
The Good
Turns on automatically when you shift into reverse and turns off when you change gears, easy to interpret markers (red means stop)
The Bad
B A S U eAlarm
The Bad
Not intuitive to use (circle at bottom looks like a button), the top can accidentally get pulled out very easily and set the alarm off
The Ugly
Mailbox at My Apartment Complex
The Ugly
Boxes have locks but not all tenants have keys, boxes will fly open but are also difficult to get a grip on, many don't have labels
Peter Tran
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Thought about relevant tools I use or have encountered and which stood out to me
Peter
Where did you come up with them?
All these things I've seen or have on my laptop so around grounds
Why did you come up with them?
I feel that they represented the GBUX criteria well
What did you come up with?
The Good
Discord
The Good
Aesthetic, useful, responsive developers, reliable, fun to use, easy to learn
The Bad
UVa SIS' Enrollment Lottery
The Bad
Having your classes and GPA be decided by a lottery is not a pleasurable experience
The Ugly
Google Captchas
The Ugly
Needs to be refined, sometimes even humans fail it due to lack of clarity
Kenny
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
These are things I interact with pretty often (consistent/semi-consistent basis)
Kenny
Where did you come up with them?
These range from web browsers to convenience store machines
Why did you come up with them?
I felt they were good examples for each category, focused on ease of use mainly
What did you come up with?
The Good
OSRS Skill Tree Interface
The Good
Consistent design, every skill is quickly accessible, displays information on hover
The Bad
Sheetz slushie machine
The Bad
Nozzle spits out inconsistent amounts of slushie on handle press, prevents easily filling up the entire cup + lid
The Ugly
Microsoft Edge
The Ugly
Pretty bland to look at, cluttered, uses Bing as default search engine
Ashish
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
These are the things that I interact with on daily basis. Therefore, I chose them as good or bad based on the experience I was having while using them.
Ashish
Where did you come up with them?
They all are the devices which are around me all the time. So, I came up with them while sitting at my home.
Why did you come up with them?
They were the devices that I had either good , bad or ugly experience using. Other UX were just regular.
What did you come up with?
The Good
Roku TV Remote
The Good
It looks very well designed with a lot of functionality and with less clutter. It has all the necessary buttons to control TV with very few buttons.
The Bad
Samsung Galaxy S8+
The Bad
The fingerprint scanner is right next to the camera lens. The lens can easily get smudged while searching for the scanner.
The Ugly
12" MacBook 2016
The Ugly
This MacBook has only one USB-C port. We need a lot of dongles and adapters to connect to other devices.
Chengsi
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
These were things that I've seen or used before at some point in time.
Chengsi
Where did you come up with them?
My surrounding environments, including the area around Charlottesville and my workplace at home.
Why did you come up with them?
To show that usability and functionality are important qualities in the things we use.
What did you come up with?
The Good
KungFu Tea App
The Good
Clean and simple overlay with easy to use functionality. Allows payments without a physical card due to QR Code scanner.
The Bad
Bathroom sink faucets
The Bad
Handles need to be turned and held in place for water to run. Can only wash one hand at a time.
The Ugly
Sports Water Cooler
The Ugly
Difficult to carry due to handles being far apart. Spout is very low and not usable without lifting the cooler or placing on the edge of a surface.
Andrew
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
These are all items I use on a regular basis and have had enough experience with them to recognize the true user experience of each
Andrew
Where did you come up with them?
I came up with these while considering the technology that I interact with on a normal basis for school and entertainment
Why did you come up with them?
I came up with these because I wanted to incorporate the things that me, use frequently in order to show how user experience is applicable
What did you come up with?
The Good
Apple AirPods
The Good
These headphones are very easy to use and charge. The user can change the functions associated with tapping the headphones and they stay in your ear very well.
The Bad
Apple Finger Print Recognition
The Bad
Used in many different apps and hardly ever works. Usability tends to decrease over the life of your phone and sometimes works for other people
The Ugly
UVA Duo Push Login
The Ugly
Redundant and confusing steps just to log into my collab page. Cannot log in unless I have my phone. Confusing instructions.
GBUX 4
Thursday September 13, 2018
GBUX 4
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Andy
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I reflected on the systems that I have interacted with or currently use in my daily workflow. I looked for areas of frustration and enjoyment.
Andy
Where did you come up with them?
As I found myself having emotional reactions to different programs over the course of the day (in class and at home) I took note and assembled them here.
Why did you come up with them?
I attempted to pick the most encountered and also most notable user experiences I use(d) daily.
What did you come up with?
The Good
Windows Mobile
Vertical Layout
The Good
Ironically the best, most enjoyable mobile OS I ever used. Killed by functionality, not UX, for once.
R.I.P.
The Bad
Blender
If I need documentation to understand it, the program is wrong.
The Bad
It's been 5 years and I am still clueless on what half of this does.
High aesthetics but poor affordance indicating the cutting side
The Ugly
Isadora
The Ugly
Node system was a cool idea but this is an absolutely insane effort for playing some videos back to back (this is a real project!).
Labels are confusing and the data types are plain wrong.
[Victor Cruz]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Just doing my daily activities in life and picked designs that affected people. ]
Victor
Where did you come up with them?
I came across these ideas while driving my car one day to the gas pump. I came up with the ugly while going through snapchat stories of a funny post.
Why did you come up with them?
[The designs had to trigger an emotional response for me to use them. If it didn't cause a reaction, then I didn't pick that design.]
What did you come up with?
The Good
[Park Distance Control]
The Good
[makes parallel parking extremely easy and avoid hitting objects]
The Bad
[Gas Pump with no Card Swipe]
The Bad
[User must pay inside the store for gas, line is often long just to pay. ]
The Ugly
[Big Hero 6 Balloon]
The Ugly
[The location to inflate a kids balloon...]
Casey
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I reflected on my personal experience, focusing on the things that stood out in my mind as being particularly enjoyable or not to interact with.
Casey
Where did you come up with them?
I came up with these examples in my apartment as I looked around for inspiration.
Why did you come up with them?
I came up with these particular examples because they are all relevant to me personally (i.e., they're not just things I witnessed others using).
What did you come up with?
The Good
Metallic Touch Lamp
The Good
In terms of aesthetics, it's clean and modern. Additionally, the lack of any switch or button makes it easy to use; this feature is particularly useful when the room is dark.
The Bad
Ceramic Toothbrush Holder
The Bad
I wouldn't consider this one "ugly," but the fact that the holes are too small for normal-to-large toothbrushes renders it pretty useless.
The Ugly
Facebook Home Page
The Ugly
For me, the Facebook home page is way too cluttered to be considered aesthetically pleasing. The messy UI makes it less desirable for me to visit the site, and when I do use it, it can be a bit of a hassle to navigate around.
Surbhi
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I started noticing the things I use in my everyday life more closely
Surbhi
Where did you come up with them?
I reflected on what designs made my life more/less convenient
Why did you come up with them?
To help me consider the flaws of my own design ideas
What did you come up with?
The Good
Quicker Clicker
The Good
simple design, helps save time
The Bad
UTS bus
The Bad
It's annoying to wait for a bus and have it pass you when its full
The Ugly
Vending Machine
The Ugly
There is no way to choose which drink you are getting.
Grant Guan
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I live in a newly renovated building and actively thought about which design choices were valuable/poor then scaled that to UVA at large.
Grant
Where did you come up with them?
I looked around my newly renovated dorm and around grounds then made mental notes of common trends among good & bad experiences.
Why did you come up with them?
These were everyday items that really made me pause for a moment to consider their design.
What did you come up with?
The Good
Square
The Good
Square adds significant functionality in a small product that seamlessly integrates with existing technology and payment systems
The Bad
Canon MG2900 Printer
The Bad
Doesn't update ink level lights after cartridge is refilled unless you buy new cartridges.
The Ugly
Renovated Kent Dabney Bathroom
The Ugly
HRL consciously and intentionally chose to not install soap dispensers in first year dorms. Hand foot mouth disease is already spreading.
Mark
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I went with products that are used to make working with your laptop a little easier when problems start to occur after a good year or two.
Mark
Where did you come up with them?
These products I've seen or used before one time or another while dealing with my laptop in college.
Why did you come up with them?
Sometimes the product does live up to the positive claims on the front page while other times bad reviews in the comment section can tell you the real user experience.
What did you come up with?
The Good
Dragon Voice to Text Software
The Good
When the keyboard stops working, this software picks up and recognizes your voice a little better than Siri to help write your papers. It does take a lot of synchronizing before it stops making simple mistakes, but the learning curve to memorize the commands isn't that bad. It's also a little annoying to navigate on a web browser, but if the mouse touch-pad still works, then filling in text-boxes while clicking around is a cinch.
The Bad
Belkin Coolspot Laptop Cooling Pad
The Bad
This cooling pad is able to make the laptop base a little cooler than without it, but the fan is very loud and the noise can be picked up during a group call in Discord. Plus, because the surface is curved, the laptop has a tendency to slide off if you put too much pressure on your keyboard.
The Ugly
The AlphaGrip iGrip
The Ugly
As far as ergonomic keyboards go, this looks like the one that would be the most uncomfortable to use. Having to change the way you hand grips the controller so that you have greater access to the keys either in the back or front would make this a really tedious process. Some letters even share a button so it doesn't seem like there is any smooth transitioning when typing. There would be a lot of memorizing for new key locations and would seem counteractive for someone who is already comfortable with a keyboard.
Shaishav
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Evaluating the products I have used and recollecting some really bad experiences I have had.
Shaishav
Where did you come up with them?
I came up with products that interact with quite often and things that I use on my phone and laptop
Why did you come up with them?
I feel as though they are great presentations of what I want improved
What did you come up with?
The Good
Venmo Mobile App
The Good
Very intuitive and easy to use. Great UI and UX easily see all transactions made
The Bad
Lenovo Yoga 900 charger
The Bad
Plug pulls out from the middle of the adapter covers both plugs in a standard outlet. Really inconvenient when two people need to share a outlet
The Ugly
Craigslist
The Ugly
The UI on the website is outdated and has never been improved
GBUX 5
Thursday September 18, 2018
GBUX 5
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Emily Zou
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I first narrowed down the categories to games. Then thought of games that were really memorable to me.
Emily
Where did you come up with them?
I came up with them as I was walking to my friend's house to play some games.
Why did you come up with them?
I wanted to show some games that anyone could have fun with.
What did you come up with?
The Good
The Pretentious Game
The Good
One-button click and light indicator
Simple visuals, excellent storyline
The Bad
Get On Top
The Bad
Simple visuals, good for laughs, but down arrow key doesn't work, game is hard to find
The Ugly
Chit Chat City
The Ugly
Difficult to use, lack of tutorials and instructions, error prone, inflexibility,
Ashley Hoang
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I thought back to the items I use on a daily basis and examined those
Ashley
Where did you come up with them?
I collected these examples while going throughout my routine and recognizing hard situations
Why did you come up with them?
This items, while useful, could be improved to boost human compatibility
What did you come up with?
The Good
Uber app
The Good
Having card on app makes it convenient to use, plus showing the street app on the app makes it very functional to see where you are in relation to your driver
The Bad
Panera kiosk
The Bad
While the kiosks are easy to use, no supervision over them makes it easy for anyone to take a cup without paying for it
The Ugly
Snapchat update
The Ugly
Stories are no longer ordered chronologically, cannot rewatch stories after viewing, completely changed the interface
Dennis Jiang
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I examined items and applications that I used regularly within my workflow and reflected on my experiences with them.
Dennis
Where did you come up with them?
I reflected on the applications that left me frustrated, and the applications that I found to be simple and easy to use.
Why did you come up with them?
To see the designs and strategies that make user experiences enjoyable or frustrating.
What did you come up with?
The Good
Simple, not too many options, but is also fully functional
The Bad
Can't go backwards when setting the time
The Ugly
Overwhelming, information isn't easily accessible
[Cory Ayers]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[I thought about items I have seen recently that are memorable.]
Cory
Where did you come up with them?
[I thought of them while walking home from class.]
Why did you come up with them?
[I came up with them to compare designs and how I, as a user, could interact with them. ]
What did you come up with?
The Good
[Extremely easy to use, actually dries your hands, minimal noise.]
The Bad
[Sonos App]
The Bad
[Anyone on the wifi can control speakers, no security, and poor layout]
The Ugly
[Urinals too close together]
The Ugly
[Underachieving the maximum potential of the bathroom]
Regina Yap
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
I thought about what was used in my everyday life and assessed whether or not these items were intuitive to use or not
Regina
Where did you come up with them?
Some examples are things that I use on the daily; others are things that I have used in the past
Why did you come up with them?
Most of these items are central to the things that I do routinely. I came up with them because they can demonstrate levels of usability and error prevention
What did you come up with?
The Good
Apple News
The Good
I personally find the aesthetics engaging. The layout of the app in general is so easy to navigate and I can easily spend an hour on it!
The Bad
UVA Gardens
The Bad
Planning to have an event at the Gardens always involves a group of people who get lost. Always.
The Ugly
Stack Point Pencils
The
Ugly
Losing just one piece renders the whole writing utensil useless. Also, you cannot "sharpen" your pencil.
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Student
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]
[student name]
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
[Type response here]
Student
Where did you come up with them?
[Type response here]
Why did you come up with them?
[Type response here]
What did you come up with?
The Good
[enter product title]
The Good
[enter rationale]
The Bad
[enter product title]
The Bad
[enter rationale]
The Ugly
[enter product title]
The Ugly
[enter rationale]