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Online Writing Services

Spring 2019 Training

Similarities to Face-to-face

Similarities

  • Student still "controls" the session by providing three areas of focus
  • WA should not edit but instead pose questions and offer suggestions and resources
  • WA will have one hour to work on the paper no matter the length
  • A session log will be completed after the session is completed

Online vs. Face-to-Face

Minimalist Tutoring

  • WA should still maintain minimalist tutoring style when possible

  • Pose open-ended questions

  • Point out a couple instances of the same type of error before noting that the student should review the remainder of the paper for similar issues

  • The student should keep ownership of the paper - meaning, do not purely edit or suggest exact sentences, etc.

MINIMALIST

Directive Tutoring

DIRECTIVE

  • Online appointments offer more ability to move between minimalist and directive tutoring when needed
  • Lower-order issues, like grammar and sentence structure, often need more directive tutoring
  • Provide explanation rather than just saying, "You need a comma here." Explain why and provide an example!
  • Provide links to relevant skill sheet(s) to encourage independent and further learning

EXAMPLES

Differences of OWS

Differences

  • Can often get through more pages of the paper during the 60-minute session
  • Can review all comments and feedback before submission
  • Puts emphasis on that particular paper
  • And the three specific areas of concern
  • Allows a "break" from the overwhelm of back-to-back appointments in person

Benefits & Challenges

  • Cannot depend on immediate responses from the student
  • Body language and other physical social cues are unavailable so WA must be extra careful about the tone of written comments, suggestions, and questions
  • Some students do not provide much information about the assignment, leaving the WA a bit less informed than the typical face-to-face session

How to Find Your OWS Appointment

Scheduling

  • Each morning, Sara will place an hour-long block in the WA's schedule, stating OWS/Name/folder
  • The WA can then choose to stay logged into her account on the computer or log into wctutor to have access to resource shortcuts (see handbook)
  • The WA will go to eCampus and log in as wctutor to find the folder and then the name associated with the online
  • After filling out the Writing Conference Record with the provided information, download and save the paper as Last Name Month-Day-Year on the desktop (if on wctutor)
  • Remember to log in the student at the kiosk at Sara's desk with the student ID number, course, and professor

Finding Your Online Appointment

EXAMPLE

Finishing and Submitting Your Online

Submitting

Completing Your Online Appointment

  • Review all comments before saving the paper one last time
  • On eCampus, click on the student's name to prompt an email
  • Create a subject line that relates to OWS
  • Attach the paper to the email before forgetting!
  • Write a short summary of the session, recognizing the areas of concern that were worked on and what issues the student should focus on during the revision process
  • Remind the student that he or she can contact Writing Services via email at any time or come in for a face-to-face appointment if there are any further concerns
  • If unable to get through the entire paper, note to what page was reviewed and remind the student that the paper can be resubmitted to review the rest if necessary AFTER applying the current suggestions from the first session
  • Create a session log that mentions that the appointment was online rather than face-to-face

EXAMPLE

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