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Workplace Conflict: Six-Step Procedure to the Rescue

Workplace Conflict: Six-Step Procedure to the Rescue

Cover Letter

The audience is the an employee of the work place. It purpose is to inform them how to better deal with workplace conflicts.

Samantha Villalvazo

December 2nd, 2022

Step One

Define the problem

http://pa-prive.com/13steps-for-effective-problem-solving-in-the-workplace/

Investigate in order to identify the triggering causes of the conflict at hand

collect all available information from the parties involved

What is the real underlying issue here

In order to define a problem, we need to be exacting about its cause.

Step Two

Come together and communicate

Message

Communicate

Sender

Receiver

Feedback

https://study.com/learn/lesson/workplace-conflict-examples-resolutions.html

Example

Establish relationships

Establish a

relationship

Prioritize

Be resurceful

Explain decisions

Think

Take action

Set objective

Develop an action plan

Workout how to evaluate

Finaliase action plan

Gain commitment

Gaining commitment is an important element of selling. It consists of closing (checking in) at each step and making conclusions about where your customer is in the sales process.

Provide feedback

Citations

Citation

https://www.awci.org/media/construction-dimensions/supervision/726-the-sixstep-method-for-resolving-conflict

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