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The audience is the an employee of the work place. It purpose is to inform them how to better deal with workplace conflicts.
Samantha Villalvazo
December 2nd, 2022
http://pa-prive.com/13steps-for-effective-problem-solving-in-the-workplace/
Be resurceful
Explain decisions
Think
Take action
Set objective
Workout how to evaluate
Finaliase action plan
Gaining commitment is an important element of selling. It consists of closing (checking in) at each step and making conclusions about where your customer is in the sales process.
https://www.awci.org/media/construction-dimensions/supervision/726-the-sixstep-method-for-resolving-conflict