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INTRODUCTION TO EMPLOYEE ENGAGEMENT
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INTRODUCTION TO
EMPLOYEE ENGAMENT
Engaged Employees Enhance Your Work Culture and Improve Your Business Outcomes. #BeIntentional
Delivered by Tatiana Cevallos
Based on Disney Intitute course
Organizational Culture
Intentional Work Culture
Shape your work culture based on desired employee behaviors.
#BeIntentional
Disney Key Processes
HR department
#BeIntentional
It is possible to create a worforce that demonstrate desired behaviours on a consistent basis.
1.- Selection
2.- Training
3.- Communication
4.- Care
Selection
Are you hiring the right people?
Attract, select, and retain people who are a right fit, who perpetuate your vision and culture.
#BeIntentional
Build a selection process that includes Cultural Immersion or explicit exposure to your organization culture.
#BeIntentional
The goal is to attract and retain employees who reflect your desired culture.
Training
Train the Culture
Proper training must become a critical part of the process to create a workforce that exhibits desired behaviors.
#BeIntentional
Onboarding Process
All training must deliberately reinforce culture in addition to imparting skills.
#BeIntentional
- Share heritage & traditions.
- Create emotional ownership.
- Communicate identity with language and symbols.
- Communicate behaviours for internal and external service.
- Create sense of pride.
Communication
Communicate to Inform
& Inspire
Communicate with intent to your employees then they understand their actions have an effect on the legacy.
Two ways of inspire communication
Intentional Listening
1.- Intentional Listening.
2.- Effectivelly communicating difficult messages.
#BeIntentional
- Listen with purpose.
- Listen to understand, not to evaluate.
- Excercise emotional control.
- Focus (avoid multitasking during this time).
Care
Create a Caring Environment.
Genuine care and meaningful recognition can positively impact your employees, customers and organization as a whole.
#BeIntentional
#BeIntentional
1.- Care about each indivudual in your organization
2.- Care about employees beyond the job.
3.- Care about employees in their personal live as indivuduals.
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THANK YOU
FOR YOUR ATTENTION