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Group 7
Conor Gallagher
Divyam Gupta
Jack Rudden Kelly
Michael Kwok
Karen O'Flynn
Nicholas Kelly-Haughton
Heather Murphy
Katherine Hardgrave
The Stakeholder
Finding their
Needs & Problems
Surveys
Interviews
Observation Sessions
Carrying items on public transport
Carrying items on public transport
+
Cycling?
WHY?
Only option left is to drive
Touch - Points
WHERE?
Seats
Hand rails
Leap Card Machine
I
S
S
U
E
...over 75% of our stakeholders
... no contact tracing
Road Traffic
Traffic Volume
... ≈ +5% in cycling due to Covid-19 from our survey
Urban Suburban
+24%
18.9% 15.7%
Road Fatalities
... Following figures from C.S.O due to Covid-19
HOWEVER
Aging Population
... convenience no longer there.
... overcrowding and no seating available.
... unsheltered stops, climb flight of stairs e.t.c.
TRANSPORT
Capacity on public transport
C O V I D - 1 9
Personal
space
Prams/
Wheelchairs
they have no access
UnEvEn DiStRiBuTiOn
Problems that our 53 Stakeholders face, identified through interviewing and surveying
Transport Problems Our Team Has Faced
"Getting your wheel Stuck in the Luas tracks is a traumatic and embarrassing experience- something I now fear every time I cycle in town”
-Heather
"My gran used to take the bus everywhere but now shes very reluctant to as she doesn't want to be in close contact with many people. I'd imagine that many elderly people now also face the issue of a limited means of transport."
-Katherine
"Cycling is a great way of getting around. But coming into the dark cold and wet winter months it can really lose its appeal"
-Jack
"I'm really conscious of limiting my contact with surfaces, especially on public transport. I think it's ridiculous that the buses don't have hand sanitizer on them, and that there are no contact tracing systems in place for the transmission of the virus from surfaces on public transport."
-Nicholas
Why Are People Driving?
Stakeholders Primary Modes of Transport
Pre-COVID
Currently
A retail worker concerned about virus transmission via public transport
A teacher who can't commute via bike or public transport
16%
6%
35%
24%
Why Don't People Want to Use Public Transport?
7%
1%
Student encountering problems with bus capacity
Student who previously commuted via bus, but now walks to college
8%
10%
Stakeholder Responses
“During the pandemic, workplace guidelines prohibit sharing of materials that would normally be available, resulting in workers having to bring all their own books, devices, lunch etc. - they also have to be mindful of all surface contact because of the risk of cross-contamination. The onus is on the worker to carry a lot more personal items, which has a bearing on their choosing public transport given the limitations of control over one's immediate environment.”
-Teacher
"Most Frustrating thing ever is waiting for a bus, and then when it shows up, its full!"
-Software Engineer, Bus & Luas User
"I face huge problems when I have to tell people that the bus is full, as they can get very argumentative. They often refuse to get off the bus if they're in a rush. Sometimes I have to skip stops completely if its entirely full. Its very difficult to know when the bus is at capacity because I can't tell from the cameras."
-Bus Driver & Stakeholder
“Priority seats are a great idea, but quite often there aren’t enough. They rely on cooperation from other people, so they can get taken up by younger people with no disabilities and the thought of giving up their seat to the people those seats are for doesn’t even cross their minds. This is especially bad during rush hour.”
-61+ year old male
Secondary Sources
Misuse of Priority Seating
Smarter Travel Ireland Policy
-A pregnant woman who could not
get priority seating on the DART
A further 150,000 were driven or drove 2-4 km to their place of education."
Source: Smarter Travel - A New Transport Policy for Ireland 2009 - 2020
Both issues are due to lack of adequately safe walking and cycling routes
Source: https://www.thejournal.ie/priority-seating-dart-3081726-Nov2016/
Impact of Weather on Transport
COVID-19: Limited Capacity
Wheelchair Accessibility
-Dublin Bus Driver on operating at 25% capacity
Source: https://www.breakingnews.ie/ireland/were-having-to-pass-by-nurses-dublin-hit-by-level-5-public-transport-issues-1024184.html
Source: https://www.thejournal.ie/readme/opinion-taking-public-transport-as-a-wheelchair-user-is-a-game-of-routlette-4649846-May2019/
Source: Brazil, W., White, A., Nogal, M., Caulfield, B., O'Connor, A. and Morton, C., 2017. Weather and rail delays: Analysis of metropolitan rail in Dublin. Journal of Transport Geography, 59, pp.69-76.
-Nurse, Dublin
Source: https://www.dublinlive.ie/news/dublin-news/dublin-bus-reduced-passenger-capacity-19150039
CAPACITY ON PUBLIC TRANSPORT
"Is it full? or Is there space?"
Public Transport Capacity Due to COVID 19
Level 5
25%
64 ppl
17 ppl
40 ppl
25%
Level 4
Level 3
50%
34 ppl
128 ppl
80 ppl
Level 2
50%
Level 1
'Reduced Capacity'
64 ppl
256 ppl
Pre-COVID19
160-200 ppl
*these figures are at 'commuting hours' with maximum carriages (8 on Train/Dart, 6 on Luas)
Attempts to Tackle this in the past...
'Stagger your Commute' Campaign
January 2020
Buying Second Hand Carriages from overseas
Inconsistency on-board Buses & Trains
No knowledge of capacity before Bus arrives
Too Many People on Buses & Trains
No Info on
Seating Availability
Overcapacity, unsafe enviroment
Risk Being Late / not getting on Bus, Trains or Luas
Social distancing must remain in place for the foreseeable future
Public Transport Capacity was even an issue before COVID 19
Its not in our control to put more buses on the road, more carriages on the trains ....
but we can do something to make it easier to manage, monitor
and inform passengers of capacity.