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FAQ

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WHO ARE WE?

Hasan Tezer

Student Success Advisor

WHO IS PRESENTING?

Shaneeka Petrie-Belmar

Student Success Advisor

Today's Guest

Dr Yusuf Oc

Prof. Douglas West

WHO IS PRESENTING?

YOUR SUPPORT NETWORK

WHO IS

PRESENTING?

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ABOUT

STUDENT

SERVICES

YOUR SUPPORT NETWORK

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Non

Academic

Academic

Content

Technical

Issues

Academic

Administration

Student Success Advisor

Teaching

Fellow

Programme Team

IT

Team

Not sure?

Student Success Advisor

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1

WHO IS

PRESENTING?

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ABOUT STUDENT SERVICES

YOUR SUPPORT

NETWORK

ABOUT STUDENT SERVICES

THE STUDENT SERVICES TEAM

HOW CAN WE HELP?

  • Enrollment guidance

  • Deadline reminders

  • Engagement with programme

  • Breaks from study

  • Connecting you with specialist services

  • Administrative problems

  • Any queries you might have

OUR PLATFORMS

CONTACTING STUDENT SERVICES

Opening Hours

Monday-Friday 08:00AM-18:00PM (GMT time)

Phone N.O.

+44 207 848 7983

Email onlinestudentservices@kcl.ac.uk

AGENDA

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ACADEMIC JOURNEY

KING'S SERVICES

WHO ARE WE?

BEFORE WE BEGIN

Where are you in the world right now?

Describe yourself in one word.

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ACADEMIC JOURNEY

King's

E-learning

And

Teaching

Service

YOUR E-LEARNING PLATFORM

EVERYTHING YOU NEED IN

ONE PLACE

  • Course content

  • Forums

  • Key Dates

  • Key contacts

  • Student Support

  • King's Resources

HOW DO I GET ACCESS TO

KEATS?

Step 1

  • You will receive an email from registry_services@kcl.ac.uk
  • Activate your King's IT account via link
  • Your King's username: Kxxxxxxx
  • Your temporary King's password: xxxxxx

Step 2

  • Complete your King's profile online and upload a photo

Step 3 (Optional)

  • If you would like a Student ID then please request one by accessing the Kings Online ID Card Request Form.

ACCESSING YOUR EMAILS

Access your inbox from KEATS

Access your inbox from http://outlook.com/kcl.ac.uk

Setup your email account on your smart phone to

ensure you don't miss anything

ONLINE BUT NOT ALONE

Making Friends

  • Complete your KEATS profile + add a photo
  • KEATS instant messaging

Talk to your Student Advisor if you'd like to connect with other students in your area!

Student Reps

Become one yourself and represent the views of your fellow students and help drive improvements in course delivery

COURSE STRUCTURE

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GRADUATING

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YOUR

E-LEARNING

PLATFORM

WHAT DOES CAROUSEL MEAN?

Modules only run at certain times of the year

Taking breaks could increase your study duration up to 6 months

Breaks should always be discussed with your Student Success Advisor

Consumer Behaviour

Research in Marketing

Marketing Strategy and Planning

Group 1 - PG Certificate

4 compulsory modules

15 credits per module

60 credits = PG Certificate

Group 1

Marketing Theory and Practice

Marketing

Comms

B2B Marketing

Digital

Marketing

Group 2

Marketing Analytics

Sustainability

and

Ethics

Group 2 - PG Diploma

4 chosen modules from 8

15 credits per module

120 credits = PG Diploma

Confirm your chosen electives with your Advisor as soon as possible

Services in Marketing

International Marketing

Brand Mangement

B2B Marketing

MSc - Group 3

4 compulsory modules

15 credits per module

Different assessment structure

180 credits = MSc

Brand Mangement

International Marketing

Group 3

Sustainability and Ethics

GRADUATING

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COURSE STRUCTURE

YOUR E-LEARNING PLATFORM

GRADUATION

2 graduation ceremonies a year

  • January
  • July

You will be invited to either one of these ceremonies depending on when you complete your final module

Become part of the King's Alumni

GRADUATING

SERVICES AVAILABLE

SERVICES

Disability Support

Education Resource Support

Career Support

Health & Wellbeing

DISABILITY SUPPORT

We want to ensure you are supported through your studies

Create your KIP - Kings Inclusion Plan

Apply for a PEP (Personalised Examination Provisions) - arrangements in place 3 weeks before assessment date

Find out the support that's available to you

disability@kcl.ac.uk

STUDY SUPPORT

Study Skills

Book appontment with PhD students

Lib Guides

Help with academic referencing

KLaSS/KASL/LYNDA

Created by King's Academy to provide you with a range of resources and activities to help you succeed in your studies

Study Skills

CAREERS SUPPORT

KingsCareer Connect

Book 1-2-1 appointments with a careers advisor

GoGlobal

For overseas students or students who are looking to work overseas this service provides useful resources, current opportunities in the specific region of interest.

LinkedIn

Provide training to use this platform to help you get you noticed.

Psychometric Assessments Help

Practice psychometric tests and feedback.

Careers

COUNSELLING AND MENTAL HEALTH SUPPORT

Couselling

Book appointments for counselling & mental health support

Big White Wall

A 24 hour confidential online support and wellbeing service

Crisis Support

Counselling & Mental Health Support Team provides a free and confidential service available to all students

Other

Emergency and support services contact deatials

Counselling

FAQ

Can I study two modules at the same time?

Can I defer or have an extension on the exam?

When will the Student ID card arrive?

Can I pick the card up from campus?

Can I use the King's College facilities ?

FAQ

When do I enrol into the next module?

I forgot my password who should I contact?

Can I make payment early?

When is my next exam?

Can I start a module again?

THANKS

...Any Questions?

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