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Cultural Sensitivity

Dr. Michael Romas

Chris Brady

Cultural Sensitivity

Cultural Sensitivity

Understanding

Understanding

  • Cultural differences are inevitable in today's world.
  • Cultures are not always homogenous, as each individual has different factors influencing their lifestyle.
  • Approach everyone you encounter with a general sensitivity and awareness of potential differences.

Keep an Open Mind

Examples of Culture

Keep an Open Mind

  • Culture is not always based on an externally visible characteristic
  • Be mindful of potentially stereotyping based on external appearance

Challenges

Challenges

  • Verbal Communication
  • Language barrier/accent
  • Use of slang terms
  • Non-verbal Communication
  • Physicality
  • Body language
  • Personal space

Recognizing Bias

Recognizing Bias

  • Have you ever said the following?
  • "People from ____________ country are…"
  • "It has nothing to do with a cultural issue"
  • "It's really hard to work with _____________ people because…."

Developmental Model

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Developmental Model

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