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Student Life's

Keys to

Inclusive Communication

Dr. Michiko Kealoha

How

Why Did Our Team Create This?

We developed these keys together

same foundation of knowledge

+

better communication

+

good practice

What

are our

6 Keys?

1.) Speak from your experience

2.) Impact vs. Intent

3.) Proactive vs. Reactive

4.) And vs. But

5.) Make Space, Take Space

6.) Be Conscious of Micoaggressions

1.) Speak from your experience

2.) Impact vs. Intent

3.) Proactive vs. Reactive

KEY 1

1.) Speak from personal experiences

Why would someone want to speak from their own experiences versus making generalizations (generalizations not linked to data that is)?

What's an example of speaking from your own experiences for this team?

KEY 2

2.) Be Conscious of Impact Versus Intent

What is impact versus intent?

How do you check in with people transparently and vulnerably?

The Student Life team has found the easiest way to practice impact vs. intent is the PLATINUM RULE.

What's the golden rule?

What's the PLATINUM RULE?

Why should I check in with people, when I'm sure they didn't mean to be hurtful?

“Letting comments slip by only makes the space less safe and increases the difficulty of building successful partnerships” (GLSEN)

KEY 3

3.) Proactive vs. Reactive

There's nothing I can do.

Let's look at our alternatives.

I can choose a different approach.

That's just the way I am.

You can't take that course yet.

This alternate course can prep you to take that course.

They won't allow that.

How would we change this to proactive?

7 Habits of Highly Effective People

4.) And vs. But

5.) Make Space, Take Space

6.) Be conscious of Microaggressions

“But” makes everything your teammate just said irrelevant, and creates an environment of people waiting for a “but”.

Create a team environment of "and"!

#4

How do we capture imagination with our teams without clipping wings?

-Dr. Manuel Alejandro Pérez

#5 Take Space Make Space

Being conscious of how much everyone is speaking and ensuring everyone has the same space to share.

#5

How can we practice this with our students and team in person and on zoom?

Refresher:

What are micoaggressions?

#6

"subtle or unintentional discrimination against members of a marginalized group"

https://www.lexico.com/en/definition/microaggression

https://feminisminindia.com/2020/01/29/microaggressions-subtle-exchanges-fool-you/

https://www.buzzfeed.com/hnigatu/racial-microagressions-you-hear-on-a-daily-basis

Why Are Microaggressions

Important to Talk About?

The coffee spill analogy...

"a microaggression may seem harmless, but the cumulative burden of a lifetime of microaggressions can theo-retically contribute to diminished mortality, augmented morbidity, and flattened confidence"

(Solóranzo, D., Allen, W. R, & Carroll, G. (2002). Keeping Race in Place: Racial Microaggressions and Campus Racial Climate at the University of California, Berkeley. Chicana/o Latina/o Law Review, 23(1). http://dx.doi.org/10.5070/C7231021142 Retrieved from https://escholarship.org/uc/item/5b52m9r3"

Sometimes, when Student Life has held microaggression workshops on campus...we hear...

Test Your Knowledge

Matching the Microaggression

Most people don't intend to be discriminatory or bias.

Yet, people often engage with the world unaware of the subtle and unconscious beliefs they hold about difference.

These are all examples OUR students have heard at this college.

KAHOOT: https://create.kahoot.it/share/microaggression-match-up/06511898-1265-469c-bdf9-e250bc7be6e1

Interested in more in-depth workshops on microaggressions and how to approach them?

Let us know at Student Life!

https://www.stephens.edu/files/resources/microaggressions-examples-arial-2014-11-12-suewile.pdf

In the ZOOM chat, match the # (statement) and letter (possible interpretation) pairs that really stick out to you.

Column B: Possible Interpretations (letter)

A - It’s OK to call everyone male, however not OK to call everyone female.

B - People of your background are usually unintelligent.

C - College students are just children.

D - I am denying your cultural experiences and ancestral history.

E - I give titles to men and forget when it comes to women

F - You are lazy if you have not succeeded, and privilege doesn't play a part in success.

G - Mental health is something to belittle or make fun of.

H - People with disabilities are less important, likeable, or competent.

I - Suggests an incorrect assumption that a person is a foreigner

J - Immigrants must “melt”-- dilute their cultures and assume an "American" one (that is also colonized)

K - I use phrases that were used to separate White and Black community members in the Jim Crow era

Column A Statements (#)

1.) “You are so articulate!"

2.) "That meeting was crazy!"

3.) “That’s retarded.”

4.) “Everyone can succeed if they try hard enough.”

5.) “Hey you guys!”

6.) “How long have you lived in our country?”

7.) “Those college kids...."

8.) “When I look at you, I don’t see color….There is only one race, the human race.”

9.) "... colored people..."

10.) “America is a melting pot.”

11.) "I spoke with Dean Hartman about this and will check with Kim Lopez too"

https://drkathyobear.com/wp-content/uploads/2018/03/Microaggressions-Handout-Formatted.pdf

https://academicaffairs.ucsc.edu/events/documents/Microaggressions_Examples_Arial_2014_11_12.pdf

https://create.kahoot.it/details/6d98b755-71b4-47d4-b20c-811d232a1a40

https://www.brown.edu/sheridan/microaggressions-and-micro-affirmations-0

http://www.polkdecat.com/Toolkit%20for%20Courageous%20Conversations.pdf

Experience Key:

1B 2G 3H 4F 5A 6I 7C 8D 9K 10J 11E

We covered words that hurt....

And we know words are powerfully positive too.

For you, what words HEAL?

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