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Fishbone Diagram

By: Jessica Lee

CIS 062 2018

Fishbone Diagram

  • Identifies many possible causes for an effect or problem

  • Created by Kaoru Ishikawa, a Professor at the Faculty of Engineering at the University of Tokyo

Background

Purpose

To breakdown in successive layers of detail root causes that potentially contribute to a particular effect

When to use a fishbone diagram?

  • When identifying possible causes for a problem

  • During product design and quality defect prevention to identify potential factors causing an overall effect

Usage

Example

Mazda Motors used fishbone (Ishikawa) diagram

Miata (MX5) sports car.

Benefits of Fishbone Diagrams

Benefits

  • Display relationships clearly and logically

  • Show all causes simultaneously

  • Facilitate brainstorming

  • Stimulate problem solving

  • Help maintain focus

Questions?

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