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"SUCCESS DEFINED IN A DIFFERENT WAY"

2000

BOARD OF DIRECTORS

ABOUT US

BILL GATES

(CEO)

HILLARY CLINTON

(CMO)

JAMES BOND

(CFO)

OBJECTIVE. COLLABORATIVE.GLOBAL

4

3

2

1

PROFESSIONALS

GLOBAL

DEDICATION

ERA

OUR GLOBAL CLIENT LIST

GOAL

“Nurturing customer loyalty is the prime goal.”

  • Service quality is essential to expand profits(Curry & Gao, 2012) .

STATS

WHY?

set unachievable goals

Managers do not give the promised pay rises or bonuses

Undesirable rewards

managers ignore employee feedback

poor working conditions

COMPLICATIONS

Motivation

HOW?

Job Satisfaction

Service Quality

MILESTONE

MILESTONE CHART

TRAINING PERIOD ENDS AND ASSIGN RESPONSIBILITIES TO EMPLOYEES

BY MARCH 2020 INCREASE THE REVENUE BY 25%

Finally a market research will be conducted to look at the customer satisfaction.

THE TOP MANAGEMENT SHOULD CALL ON A MEETING AND ALL THE ISSUES MUST BE ADDRESSED WITH THE GOALS.

MONTHS 1 2 6 12 15 19 21 24

2021

2020

REACH THE TARGETED NUMBER OF CUSTOMERS

INITIATE FINANCIAL INCENTIVES WHEN THE REVENUE IS INCREASED.

CONDUCT MEETINGS REGULARLY AND SEE WHETHER THE TARGETS ARE ACHIEVED

TRAINING PERIOD STARTS TO DEVELOP THE SKILLS OF EMPLOYEES

STRATEGY

#3

#2

#1

STRATEGY

Financial incentives

Non-financial incentives

Staff Miles (SMILES)

What we recommend #1

SMILES

  • a performance evaluation and reward system.
  • An AI based point system similar Air Miles, based on customer feedback and work hours.
  • Most rewards will be non financial incentives.
  • After revenue reach a certain growth, start providing financial incentives.
  • Benchmarks will be allocated on points required to get each type of reward.

Source: https://www.sita.aero/resources/blog/how-will-ai-help-us-predict-disruption-in-air-travel

EMPLOYEE RECOGNITION PROGRAMS

OPPORTUNITIES FOR ADVANCEMENT

""SHOUT OUT" PUBLIC PRAISE

What we recommend #2

INTERNAL CORPORATE VIDEOS

EMPLOYEE TRAINING

NON-FINANCIAL

EMPLOYEE TRAINING

EMPLOYEE TRAINING

Dr Mary Charlotte- Professional trainer with 10 years of experience. (ACMA)

PHD- HARVARD UNIVERSITY

MA - COMPUTER SCIENCE (UNIVERSITY OF MELBOURNE)

DR WILLIAM LOGAN- FORMER CHIEF AIRCRAFT ENGINEER AT EMIRATES.

15 YEARS OF WORK EXPERIENCE.

EMPLOYEE RECOGNITION

EMPLOYEE OF THE MONTH.

PROMOTIONS.

AMBASSADOR OPPORTUNITY.

SOUTHWEST AIRLINES

SHOUTOUT

"WITHOUT A HEART IT'S JUST A MACHINE"

INTERNAL CORPORATE VIDEOS

OPPORTUNITIES FOR ADVANCEMENT

Timeline (milestones)

BUSINESS CLASS

FIRST

CLASS

ECONOMY CLASS

What we recommend

#3

financial

MATERNITY LEAVE

BONUS

DISCOUNTS

PROFIT SHARING

PROMOTIONS

rewards

EMPLOYEE TRAINING- $100000

MARKET RESEARCH

$ 75000

AI TECHNOLOGY- $1500

IMPLEMENTATION PLAN

TRAINING SESSIONS

$25000

COST ANALYSIS

WHO WILL BE INVOLVED

WHO WILL BE INVOLVED AND WHAT WILL THEY DO?

DR. DANIEL

DR. LOURDES

HEAD OF FINANCE

HEAD OF HR

MR. ALEX

MRS. EMMA

DR. TREVOR

HEAD OF R&D

HEAD OF OPERATIONS

HEAD OF MARKETING

Evaluation

EVALUATION

staff miles

  • AI system
  • Employees' trust

Staff Miles

  • Can "score" expensive air tickets

Financial Rewards

JJJ

Financial

1) Possibility of retaining 1) Can be quite hard

employees for longer on the budget

time periods

2) Motivates employees 2) Increases competition

more than non-financial

rewards

advantages

Non- Financial

disadvantages

NON-FINANCIAL REWARDS

Non-Financial Rewards

1) Less expensive when compared 1) Certain NFR's can be a

to financial incentives waste of money

2) Non-monetary incentives 2) Full corporation within the

are trending today workplace cannot be

guaranteed

3) Recognition of individual

efforts

WHY CHOOSE US?

QUALITY

OUR EXPERIENCE

OUR ATTITUDE

OUR UNIQUE ABILTIES

OUR APPROACH

WHY CHOOSE US?

OUR CONTENT MANAGEMENT SOLUTION

QUALITY OF CODE

OUR SUPPORT

POSITIVE REVIEWS

" Superior client engagement and the most viable, cutting-edge solutions"

"Our company experienced 25% growth over the span of a mere 6 months! Astonishing results!"

100 +

THANK YOU!

THANK YOU

CONTACT US; O7774589320

EMAIL; OO7FORCE@GMAIL.COM

007_FORCE_

2000

WWW. 007FORCE.AU

FORCE007

Curry, N., & Gao, Y. (2012). Low-cost airlines—A new customer

relationship? An analysis of service quality, service satisfaction,

and customer loyalty in a low-cost setting. Services Marketing

Quarterly, 33(2),104-118. Retrieved from

https://www.tandfonline.com/doi/abs/10.1080/15332969.2012.662457

Lloyd, R., Mertens., D. (2018). Expecting More Out of Expectancy

Theory: History Urges Inclusion of the Social Context. International

Management Review, 14(1), 24-37. Retrieved from https://

web.a.ebscohost.com/ehost/

REFERENCES

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