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Chapter 6

Audience

Before giving a speech:

  • Who is your audience?
  • What do I want them to know or do as a result of my speech?
  • What is the most effective way of composing and presenting my speech to accomplish that goal?

Audience

You must be Audience Centered

acknowledging your audience by considering and listening to the unique, diverse, and common perspectives of its members before, during, and after the speech (different from textbook)

Activity Time

Discussion

  • To inform 1st graders about ozone layer degradation and gas emissions in our environment
  • To inform college students about effective note-taking and testing skills during finals week
  • To inform citizens of England how to properly speak the English language

Knowing your Audience

Unknown Audience

  • Risk losing connection with your audience (feedback)
  • Lack of attention (hearing instead of listening)
  • Ineffective message reception (interference)
  • Ineffective speech (absence of effect)

Audience Analysis

Audience Centered

Adaptation

Your Audience

Frame of Reference - the sum of a person's knowledge, experience, goals, values, and attitudes

Speak to and challenge people's egocentrism - the tendency to be concerned above all with personal values, beliefs, and well-being

Your Audience

AAA Standard

Audience-Centered

Audience Analysis - focus on demographic factors like age, gender, religion, sexual orientation, group membership, and racial, ethnic, or cultural background

Goal: tap into people's experience, so your message is translated as you expected

Stereotyping - creating an oversimplified image of a particular group of people, usually by assuming that all members of the group are alike

Be inquisitive of your diverse audience

Situational AA

Situational AA

focuses on situational factors such as the size of the audience, the physical setting for the speech, and the disposition of the audience toward the topic, the speaker, and the occasion

Disposition of the Audience

Topic

  • Interest
  • Knowledge
  • Attitude - frame of mind in favor of or opposed to a person, policy, belief, etc.

Example

  • Net Neutrality - what is your disposition?

Getting to Know Your Audience

Communicate - ask questions

Surveys and Questionnaires

  • Fixed-Alternative Questions - questions that offer a fixed choice between two or more alternatives
  • Scale Questions - questions that require responses at fixed intervals along a scale of answers
  • Open-Ended Questions - questions that allow respondents to answer however they want

Adaptation

Take the information and use it

Try to anticipate audience response

Use examples that relate to your audience's experience (current, relevant, thoughtful)

Be willing to change

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