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To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" by serving honoring the men and women who are America's Veterans (U.S. Department of Veterans Affairs [VA], 2015)
To be the benchmark of excellence in providing care and services that is both patient centered and evidence-based. Employees will embrace the ICARE core values. Integrity, commitment, advocacy, respect and excellence to provide exemplary care to those veterans we serve.
1.Promote health and well being
2. Improve workplace environment
3. Attract and retain Veterans by improving the healthcare environment
4. Deliver evidence-based outpatient specialty care
5. Align the VA's mission and resources that is valuable to the Veterans
6. Encourage continuous improvement and learning
(Stackhouse, 2019)