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Student Success Team

Welcome Webinar

Meet the Student Success Team

Taku Matanga

Student Success Advisor taku.matanga@kcl.ac.uk

Jim Lidster-Browne

Senior Student Success Advisor Jim.Lidster-Browne@kcl.ac.uk

Adam Morris

Senior Student Success Advisor Adam.Morris@kcl.ac.uk

Georgina Drake

Student Success Advisor Georgina.Drake@kcl.ac.uk

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Edmond Upton-Newall

Student Success Advisor

edmund.upton-newall@kcl.ac.uk

Sam Hollandt

Student Success Advisor Sam.1.Hollandt@kcl.ac.uk

Emily Smith

Student Success Advisor Emily.2.Smith@kcl.ac.uk

Rosemary Walsh

Student Success Advisor Rosemary.Walsh@kcl.ac.uk

Daniella Silvera

Student Success Advisor t

daniella.silvera@kcl.ac.uk

Hasan Tezer

Student Success Advisor Hasan.tezer@kcl.ac.uk

Charles Beacroft

Student Success Advisor Charles.Beacroft@kcl.ac.uk

Student Success Team

SSA's

Although you will have your own personal Student Advisor throughout your studies, we are part of a team, so, if your advisor is unavailable at any point during your time with King's one of the many members of our team will be more than happy to assist you.

There will always be someone at the end of the phone for you should you need us.

Today's Guest

Dr. Douglas West

What Can You Expect From This Webinar?

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Today's Agenda

Today's Agenda

This session will last no more than 90 minutes.

Student Success Team:

  • Who are they? What can they do for me?

Academic Team:

  • Learn more about your chosen program.

Webinar:

  • Opportunity to ask questions throughout the webinar
  • Chat within the webinar environment to fellow students.
  • Next steps?

King's College London Online

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Same Quality and Academic Rigour as on Campus, but Delivered Flexibly.

Webinar Features

  • Q&A Box & Chat.
  • Invite.
  • Participants.

Webinar Features

Ice Breaker

  • Where are you in the world?

  • Why you have chosen to study this post-graduate qualification?

Ice Breaker

Registration:

Essential Setup!

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Step 1 - Enrolment

Step 1 - Enrollment

1. Receive enrolment tasks and King's login credentials from registry_services@kcl.ac.uk 2 weeks before the course starts.

2. Complete 8 simple enrollment tasks 48 hours before course start date.

3. Upload picture to apply for a student card

Step 2 - Accessing the Virtual Learning Environment

Step 2 - Accessing the VLE

1. Access to KEATS (King's E-Learning and Teaching Service).

2. Setup KEATS profile.

3. Access email/download the Outlook app.

4.You will need to do this using your K number: KXXXX...

Step 3 - Module Access

Module access is available from 3rd March 2020.

Please complete the enrollment tasks 48 hours before the start of the course or you will be unable to start the course.

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KEATS

King's E-learning and Teaching Service

https://keats.kcl.ac.uk/my/

Making the Most of Student Success Services

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  • First point of contact.
  • Non-academic queries.
  • Reminders for upcoming assessments/deadlines.
  • Providing support for time management, contingency planning and challenges on the course.
  • Engagement with the program.
  • KEATS navigation.
  • Connecting you with King's Specialist Services, IT, Disability, Study Tutors and Careers.

Previous Student Experiences

'Very responsive and fully understanding of external factors. Friendly, helpful and a critical factor when studying online.'

'The Student Success Services have been an essential part of my journey... they gave me the needed encouragement and support when I struggled, referred me to the available technical or academic help on the King's website... and helped me manage a resit and any postponement.'

'The advisers are always very kind, seem genuinely interested and are invested in helping us succeed, their availability and helpfulness is amazing!'

Contact Information

Contact via Phone and Email

Telephone: 020 7848 7983

Email: onlinestudentservices@kcl.ac.uk

8am - 6pm Monday to Friday

Weekend Email Cover

24hr response time

Using Your @KCL Email

Using your KCL Email

  • Access your @kcl email via: http://outlook.com/kcl.ac.uk
  • Regularly check your @kcl email account.
  • Your main contact point for all things King's: Academics, Programme Administration Staff.

Your Studies

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Key Dates for your First Module

First exam

Opens - 17.00 PM 20 March 2020

Closes - 10.00 AM 23 March 2020

Key Dates for your First Module

Second exam

Opens - 17.00 PM 09 April 2020

Closes - 10.00 AM 13 April 2020

Planning for Your Studies

Making the Most of Your Studies

Making The Most Of Your Studies

  • Think about potential challenges during the course and how to overcome them.
  • 21 hours a week of study and establish a clear study plan.
  • Save your Welcome Pack to your Desktop

Study Schedule Aid

We will guide you through the process of taking a break, planning your study, and achieving your academic goals

Looking Ahead: Preparing for the Programme

Final Preparations

  • Plan ahead for your module payments and make a note of fee deadlines.
  • Make note of upcoming formative and summative assessment deadlines.
  • Utilise the tools offered by King's, such as KASL, KLass, Lynda and Study Skills

KCL Services

  • Careers
  • Disabilty
  • Health & Wellbeing

Disability Support

Disability Advisory Service

  • Let your Student Success Advisor know

  • Set up a meeting with a Disability Advisor

  • Create your own King's Inclusion Plan (Recommendations of support strategies that a department can employ to support you) This can be shared with the Academic Team, so they know how to best support your engagement with the course. It can take up to 8 weeks to set up, so it is essential to tell as soon as possible.

Contact Details:

Email:

disability@kcl.ac.uk

Telephone:

020 7848 1234

Looking Ahead: Graduation & Certificates

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When will I graduate? - January or July

Where will my graduation ceremony be held? - The Royal Festival Hall, London

Key Tasks

  • Enrolment Tasks
  • Email Login
  • Accessing Keats

Thank You

Thank you for

listening!

Do you have any Questions ?

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