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Foundations of Controls
2
Foundations of Control
By Mega, Christy & Nicolas
What Is Control and Why Is It Important ?
Nature & Importance of Control
Control
Management function that involves monitoring activities to ensure that they're being accomplished as planned and correcting any significant deviations
Definition
Are goals being achieved ?
Control system effectiveness
The value of control
Important
1. Planning
1. Planning
2. Empowering employees
2. Empowering
3. Protecting the workplace
3. Protecting
What Takes Place as Managers Control ?
Three Steps in Control Process
1. Measuring actual performance
1.Measuring
Personal Observation
1. Personal Observation
Statistic report
Statistic report
Oral report
Oral report
Written Report
Written Report
COMPARING
2. Comparing
3. Taking Managerial Action
3. Action
1. do nothing
1. Do nothing (Self- Explanatory)
2. Correct actual performance
2. Correct Actual performance
1. Immediate action
2. basic corrective action
3. Revise the standards
3. Revise the standards
What should managers Control?
Types of Controls Organizations
Proposal
Feedforward control
Initiative 1
Concurrent control
Initiative 2
What gets controlled?
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Feedback control
Initiative 3
Discuss contemporary issues in control :
Do controls needs to be adjusted for cultural differences ?
Contempory Issues in Control
What challenges do managers face in controlling the workplace ?
Do Controls Need to Be Ajusted for Cultural Differences ?
Cultural Differences
Global or small Organization:
Different Organization
Technology's impact on control:
Different Technology
Different labour force and law:
Different Labour
What challenges do managers face in controlling the workplace ?
Controlling the Workplace
Is my work computer really mine ?
Employes are hire to work, not to surf the web
Ensure company that secrets are not being leaked
Workplace Privacy
- 87 percent of employes look at non work related Website while at work.
- More than half do this every day
Is employ theft on the rise ?
Controlling Employee Theft:
- 85% of theft are commited by employees
- Estimated about $4,500 per worker
Employe theft: Any unauthorized taking of company property by employees for their personal use.
Employ Theft
What can managers do about workplace violence ?
Controlling Workplace Violence
Different factors :
On everage every week :
- 1 employee is killed
- 25 are seriously injured
Workplace Violence
Managers experienced more and more harasment or verbal bullying, and phisical attacks
- Stress
- Long hours
- Deadlines
- Information overload
- Job uncerntainties