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13
COLLABORATION SKILLS FOR VIRTUAL CULTURAL TEAMS
Adaptability
Senior Lecturer: Ms. Marga Taylor
Team 3: Fatima N. Kamal, Thuc Q. Huong Ha, Umah Oscar Jachike, M. Naveed Nafees
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SUMMARY
Introduction
- Motivation and leadership
- Technology and skills
- Ability to innovate
- Recognition of cultural differences
- Building relationship with trust and communication
Autonomy & Delegation
Autonomy and Delegation
Autonomy
What is the autonomy in virtual teams?
The extent to which each member has freedom, discretion and sovereignty over the work performance
(Chiniara & Bentein, 2016)
Impact of the autonomy |
Team success
Team satisfaction
Perceived team support
A strong link between perceived team support and individual autonomy (Robert Jr. & You, 2018)
Autonomy takes a positive impact on satisfaction in case of lack of the shared leadership
(Robert Jr. & You, 2018)
- Employees feel positive and successful (Johnson, n.d.)
- Crucial success aspect in team & project management literature (Hoegl & Parboteeah, 2006)
Intervention in the autonomy |
Reasons:
- Disagreement on product development process (K. Clark & Wheelwright, 1992)
- No interests in team discretion from managers (Gerwin & Moffat, 1997a, 1997b)
Delegation
Definition of the delegation in virtual teams |
The degree to which the team leaders grant team members the authority and responsibility to carry out their tasks that are originally undertaken by managers
(Zhang, et al., 2006)
Delegation |
- Findings from Zhang, et al., (2006)
- Mature virtual teams are willing to gain team leader’s recognition for their competence by receiving delegated tasks.
- Delegation should be a direct determinant of team satisfaction and work effectiveness.
- Delegation to ineffective teams => invest a great amount of time in giving feedback and supervising the operation of assigned tasks (Zhang, et al., 2009)
Conclusion
Conclusion|
Delegation
Autonomy
With the effective delegation
- Committed to the projects
- Come up with new ideas
- Make proactive choices
Allowing people to discretely organize their work would enhance team satisfaction
=> The delegation know-how understood
Motivation
Motivation
It is the main challenge for virtual teams. (Hertel, 2004)
Challenges
of collaboration in Virtual teams
- Language, culture and mental diversity
- Low social interaction
- Lack of feedback
- Different level of knowledge about virtual communication
- Sense of isolation and anonymity
Challenges
Importance
Motivation is crucial:
Importance
- Maintaining self-efficacy
- Ensuring output quality of the working process
Leadership
It plays as a corner stone of motivation
Leadership
- Support by decision-making
- Preclude misunderstanding by communication
- Be a bound link between team members
Success
A successful leader:
Success
- Is charismatic and inspire other team members
- Shows empathy
- Mentoring other team members
- Have a vast knowledge and expertise (being an erudite)
- Is positive regarding the working process and outcomes
Adaptability
Adapt to the abrupt changes in the virtual
collaborative environment
Purpose
- It gives a team the reason to stay together and work collectively as a team
- This reason should be transformed into meaningful action
- To get the desired result
Purpose
Technology
- Abrupt changes in technologies can be seen every now and then
- Individuals face difficulty to catch up with this technological improvements
- Training and sharing knowledge is inevitable to keep individuals updated
Technology
Changes
Changes
With changes around the collaborative environment individuals need to have the mindset of adapting to the changes around them.
Innovation
Innovation
The ability to take advantage of the rapidly changing society, technological infrastructure etc.
Concept
Concept
Rapid changes requires rapid response as such virtual teams should brace themselves to accept these changes and make an advantage of them.
Approach
Communication: virtual teams should communicate adequately with one another
Approach
Knowledge Sharing: Virtual teams should share information about new technology amongst themselves
Time Management: Virtual team members should cut-out unnecessary meetings that comes as a result of testing of new technology.
Challenges
Challenges
• It could be hard to keep up with constant changes in technology
• Team members need some form of training to function adequately
• Working with virtual teams, a factor of misunderstanding may occur as a result of lack of communication
Advantages
Advantages
• Innovation gives room for improved productivity
• Saves money as opposed to very huge amount of money spent on logistics
• Working with virtual teams comes with large amount flexibility
Conclusion
The success of virtual team collaboration relies on:
- Maintenance of leadership and motivation
- Development of:
Conclusion
a hybrid team culture
sophisticated technological skills
an innovative driven mindset
a solid foundation of trust and relationship