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Office of Human Resources

Performance Management

HISTORICAL PERSPECTIVE

HISTORICAL

PERSPECTIVE

PRIOR TO AUGUST 2017

No Policy Support of Performance Feedback/Management

REVIEW OF THE PAST

90+% Compliance Among Supervisors

Five Point Likert Scale

One Annual Conversation

Best Practices

Ratingless Reviews

MODERN DAY

RESEARCH

Ongoing Feedback

Crowd-Sourced Feedback

WHY ZSC NEEDED A CHANGE

CASE FOR CHANGE

STRATEGIC

ALIGNMENT

Alignment

College's Strategic Plan

Department/Division

4DX

PROCESS EFFECTIVENESS

Effectiveness

Not just a series of checkmarks!

MEANINGFUL REWARDS

Rewards

Connect

(to the future)

Motivate

Develop

Transformation of Performance Management at ZSC

College-Wide Policy

REDESIGNING

Cycle Change

Future Focus

Frequent Checkpoints

Elimination of Numerical Ratings

REFER TO ZSC FOLDER

Section 1

Process Documentation

  • Policy
  • Timeline
  • Mid-Year Review
  • Annual Appraisal/Goals

DELIVERABLES

Section 2

Supporting Documentation

  • Change Management Model
  • Quiz
  • Article
  • Evolution of HR &

Performance Management

Q&A

Questions?

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