The H-E-B Way: Heart For People
The H-E-B Way
Is how we achieve the Bold Promise
The H-E-B Way
Heart For People + Head For Business= Passion For Results
How it Works
Heart For People
+ Head For Business
= Passion For Results
Heart For People
is the foundation for our success
Heart For People
How do we do that?
Caring for our Partners and exceeding customer expectations
Competency
Trust- Connect- Relate- Serve
Serve others and exceed their expectations
We do this through:
- Understand
- Anticipate
- Resolve
- Provide
- Receptive
How We Serve Our Partners
Partners
- Texas Proud Pay during COVID- 19
- protect our Partners by implementing plexiglass shields
- open door policy
- Valued Partner Perks
- Internship Experience
- Partner Scholarship Program
How We Serve Our Customers
- A+ Customer Service
- Introduction of Curbside
- Introduction of FAVOR
Customers
How We Serve our Community
Community
- Disaster Relief Efforts
- Mobile Pharmacy
- Mobile Kitchen
- Feast of Sharing
- Excellence in Education