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Context Menus
List Records & Fields
They provide different levels of controls for a given list view.
Filters
A filter is a set of conditions applied to a table list to isolate a subset of data.
To edit a list view
Add a list to the application menu
Table Components
Tables
Views provide specific fields or columns to support different work activities.
Views enable users to quickly display the same list or form multiple ways. Admins can create multiple views according to the users.
We use the list collector to add, remove, or reorder fields
It involves changing the form layout and the related list layout.
We can configure form using:
- Form Design.
- Form Layout.
- Form Builder.
A form displays fiels from one record
Field Attributes
Navigate to All > System Definition > Dictionary for Dictionary.
Navigate to All > System Definitions > Tables or Tables & Columns for table creation.
Visual representation of table relationships
Table Relationships
Extending a table
It gathers information from a series of tables through reference fields
Everything in ServiceNow is a table that consists of records.
Records are the data stored in tables, which contain fields.
Fields are individual pieces of data within a record
Data in ServiceNow is stored and managed according to a database structure that we can configure.
Tables are a data structure or database component which contain records.
Base Tables
Core vs Custom
Columns define the attributes of a table. Once you access the form, it will display the fields specific to it.
The System Dictionary contains the definition for every field from all tables in a SN instance.
Tables are essential for data management, applications use tables and records to manage data and processes, like incidents.
On a list view we can see the number of records that a table contains.
When you access a form, you get the information about that specific record on that table.
Schema Map
Questions?
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