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Aspire Programme - Retrospective

Rebecca Smyth

Workplace Customer Relationship Team Lead

Antrim

The Why...

Why?

  • Early in leadership journey

  • Be the best version of myself

  • Inspirational leader at Texthelp

  • Drive success to achieve strategic goals

Learnings about myself as a Leader

Learnings

  • Mindsets can be adapted to facilitate constant learning and growth

  • I have the intellect to understand theory and put it into practice

  • Grown in confidence - strong belief in myself as a strategic leader

Three Separate Team Workshops

Impact

High Performing Teams

Lencioni's 5 Behaviours

  • Increased trust and collaboration

  • Improved team dynamic

  • Better understanding for strategy of improvement - both individually and as a team

Communication Styles

"16 Personalities" Questionnaire

  • Better understanding of how others and ourselves prefer to communicate

  • Highlighted "gaps" in the team for future thinking

  • Supported cross divisional collaboration

Strategic Thinking

SWOT Analysis

  • Action orientated outcomes

  • Allowed all team members to have a voice - stronger buy-in

  • Reflecting on successes and challenges

  • FY24 Strategy Planning

My Personal Commitments

Commitment

More of...

More of...

  • Learn to be comfortable with ambiguity

  • Continue to bring my whole self to work

  • Get better at linguistic framing to aid collaboration

  • Being impactful with my mentoring and coaching

Less of...

Less of...

  • Stop assuming people have the same knowledge / experience as me

  • Don't be so detail oriented - focus on the bigger picture

  • Be courageous - Stop doubting my own ability

Thank You

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