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1.3 Whitney Bentley
What is a
Learning Organization?
Whitney Bentley
August 4, 2019
Embry Riddle Aeronautical University
520 Organizational Behavior
Agenda
1.
Characteristics of a Learning Organization
Agenda
2.
Lockheed Martin as a Learning Organization
Characteristics
3
There are three basic characteristics of a learning organization
Characteristics of a Learning Company
Common Vision
Common Vision
Tangible & Desirable
Employees must know what the vision is, how it will be achieved, and be motivated to achieve it.
It requires leaders to "...transfer [any and all] individual vision[s] into a collective vision..." (Luhn, 2016)
Team Learning
Team Learning
Individuals develop faster in a group environment
Requires people to:
- Listen to each other
- Take a stance but be open to opinion
Occurs when group intelligence exceeds that of the individual
Continuous Learning
Continuous Learning
Belief in unworthiness
Your Vision
Creative Tension
Best-Practice solutions are reality checks, however have the risk, that this be imitated and it is easy to miss the pace to the latest developments" (Luhn, 2016)
Personal Mastery
How Does Lockheed Martin Compare?
Common Vision
Lockheed Martin
Continuous Learning
Team Learning
What Lockheed Martin Does Well
Constant Communication of the Vision
1
Sending letters from Leadership and conducting webcasts from locations around the country
Unified Vision through Symbolism
2
What They Do Well
Wearing red shirts on Friday to remind us we proudly work for the military
Promote Personal Growth
3
Providing tuition assistance to employees
Constant Learning
4
Hosting Lunch and Learns on a variety of topics from personal health to industry news
What Lockheed Martin
Could Improve
Promote Team Accomplishments
1
Giving recognition via webcast or sponsoring a team event
Encourage Open Communication
2
What They Could Improve
Holding skip-level meetings between employees and upper management
Facilitate Collective Brainstorming
3
Dedicating time to brainstorming sessions where employees can collectively work on new projects
"Individualists look after themselves and tend to ignore group interests if they conflict with personal desires" (Wagner, 1995)
References
- Kanopy (Firm). (2015). The vision of teams. San Francisco, California, USA: Kanopy Streaming
- Luhn, A. (2016). The learning organization. Creative and Knowledge Society, 6(1), 1-13.
- Wagner, J. A. (1995). Studies of individualism-collectivism: Effects on cooperation in groups. The Academy of Management Journal, 38(1), 152-172.