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AUTOMATED WRITING EVALUATION REVIEW

Group 2:

Pham Bao Anh

Nguyen Hong Hanh

Vo Thi Truc Quynh

Nguyen Lam Phuong Thao

OUTLINE

WHO I AM

GROUP 2- Cohort 35

COMPANIES

STARTUPS

I’m the founder of a Product consultancy

who ships products from start to finish,

concept to launch.

We adopt organizational models,

operational strategies and considerations

that shape client teams.

We bring approaches to manage product

and engineers to create an environment

that gets the most out of them.

ACCELERATORS

UNIVERSITY INCUBATORS

In some organizations,

the strategy/decision making

(roadmap) happens without

product management.

The challenges of

product development

are not about products.

They are about

interpersonal relations.

THESE ARE YOUR CONSTRAINTS. THIS IS

THE WORLD WITHIN WHICH YOU MUST

WORK.

HOW?

YOU

HOW DO CREATE

CONSENSUS?

We have no power

to make other

people see

things as we do.

YOU AREN'T

GOING TO WIN EVERY BATTLE.

EXAMPLES

EMPATHY

is a facilitator for communicating what you’re trying to achieve and moving together as a team.

Why does the contribution

of others play such a big

part in the product process?

EXAMPLES

BAD

GOOD

NO BUY-IN equals

NO DELIVERY

=

0

which

ultimately

means

UNSUCCESSFUL

PRODUCTS

SOLUTION

PRIORITIZE

3

INVOLVE

1

INVOLVE

OTHERS IN THE SOLUTION FINDING PROCESS.

What and How questions

allow you to improve your

relations with people.

What

information do you have that I don’t?

are you noticing so far?

happened, from your point of view?

do you expect from me?

are you noticing so far?

is your story? Connect the dots for me.

How

should we proceed?

can we prevent this

from happening again?

can we fix this?

can you grow and learn from it?

would the other person in

this conflict say?

might that be true?

The future needs

to be agreed on as

a group.

problem are we

trying to solve?

are the goals we are

trying to satisfy?

WHAT

Ok, let's hammer a way forward

TWO (2) EARS ONE (1) MOUTH.

LISTEN

2

TWICE AS MUCH AS YOU SPEAK.

Give attention to

the unspoken cues

Coordinate and solicit

well-represented

opinions and feedback.

Test how well you can

read emotions of others just

by looking at their eyes.

https://socialintelligence.labinthewild.org/mite/

Every team member has their own opinion & sometimes productive disagreements arise.

Coordinate and solicit

well-represented

opinions and feedback.

When children play doctor with each other, they listen to the chest with a toy stethoscope.

Being a good physician

is being a

GOOD LISTENER.

DEFINITION

EXAMPLE

TYPE OF TOUCH

Task Touch/

Physical Touch

Diagnostic Touch

Examine the patient's body,

such as ear, throat

Use stethoscope to listen

to the heart rate

A touch has a clinical purpose/

A natural part of performing nursing activities and tasks/

A necessary maneuver to signal and establish the care-giving bond

A handshake, hug, or pat on

the back

Social Touch/

Therapeutic Touch/ Healing Touch

A touch has a specific social meaning/ touch in a caring context/ the meanings toward

the patient

1.

2.

First address the emotional, then move on to the informational aspects.

You’re the one who will be trusted enough to tell them what should be built and why.

Win-win resolution that you find favorably, satisfies both sides,

and maintains relationships for FUTURE INTERACTIONS.

SUMMARY

What problem are

we trying to solve?

What are the goals

we are trying to satisfy?

Ok, let's hammer

a way forward

4.

1.

First address the emotional

(What & How)

This is what

I need from you. (Influence)

2.

Move on to the informational aspects.

(User & Data)

Close with our

shared values

(Give it a purpose)

Are we still aligned?

Do you need anything from me?

3.

5.

Building buy-in to

an idea, a decision,

an action, a product, or a service.

This is not just for

people in sales.

Be the CRO. Chief Repeating Officer

Thank you

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