Introducing
Your new presentation assistant.
Refine, enhance, and tailor your content, source relevant images, and edit visuals quicker than ever before.
Trending searches
Emerging Leaders Managing Individuals & Teams
3
Iza Salegui
Managing Individuals & Teams
Main Aim
Contribute to the strengthening of your management and leadership skills to fulfill this challenging but rewarding role.
Topic Introduction
Objectives
The objectives of the session include:
• Evaluate theoretical models for developing and managing teams.
• Know how to motivate and manage multiple teams to develop high performing teams
• Discuss talent management models and recruitment techniques
Mapping of Content
Managing People
&
Diploma Unit 502
Team Models
Refer to Mentimetre
activity
Teams vs Groups
Teams vs
Groups
'A team is two or more people who must coordinate their activities to accomplish a common goal' Shonk's 1992
'A small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable' Katzenbach and Smith's 1993
Teams
Behaviours
1
Behaviours
Common Goal
2
Coordination
3
Accountability
Notes
How would you define a High Performing team?
Which are the key characteristics you would observe in these type of teams?
High Performing Teams
Characteristics
Characteristics
- Sense of purpose and goals
- Understanding of individual roles
- Commitment ( motivated to contribute)
- Collaborative
- Empowered to make decisions
- Experienced
- Developing working practice
- Success is shared
- Cohesiveness ( unified )
- Culture of trust & respect
Team Development
Tuckman's stages of team development
Phase Based Model
Margerison-McCann
Psychometric Based Model
Belbin
Team Roles
Aspects to consider when allocating work
- Importance & urgency : how do they contribute to the team's and organisation's goals.
- Skills, knowledge, experience and interest: would you allocate work to someone without the skills required?
- Availability
- Learning opportunity: with coaching and support could the task be accomplished?
How can you monitor progress in your team members?
Set SMART targets
Options
Specific
Measurable
Achievable
Realistic (Resources)
Time Bound
Appraisals
Conducting Appraisals
1.- Establish a system to measure performance ( performance standards and goals)
2.- Log with individual achievements
3.- Annual formal performance evaluation by written appraisal ( through iPal)
Options to support your team
- Performance Improvement Plan (PIP)
- Constructive Criticism
- Coaching
- Mentoring
- Rewards
- Incentives
- Recognition & Praise
Supporting your Team
Activity
In groups, look at the statements below and establish if they are SMART or not.
If they are not, write an alternative that is.
1.Go on a diet
2. Book a holiday by August
3. Ask my boss for a 5% pay rise by December
Skills Matrix
Steps for preparation
Capabilities
& Requirements
1.- Discuss with each member skills, knowledge and interests
2.- Explain assignment process based on interest and capabilities
3.- Determine level of interest for each individual
4.- Assign tasks and question their interest
5.- Consult other managers and team for references.
Skills Matrix
COMPETENCE
INTEREST
Skill
Matrix
Example
O=None A=None
1=Basic B=Some
2=Competent C=Yes, likes the area
3=Advanced D=Fascinated
Produce & implement E&D strategies
Race and Disability training
Child protection safeguarding (inc. lead)
Emergency First Aid at Work
Recruitment Methods
Recruitment
- Advertising
- Recruitment consultant
- Secondment
- Head hunting
The Equality Act 2010
Protected Characteristics
Legal Overview
•Age
•Disability
•Gender reassignment
•Marriage or Civil Partnership
•Pregnancy and Maternity
•Race
•Religion or Belief (including lack of belief)
•Sex
•Sexual Orientation
Is this Job advert legal?
'A receptionist is needed for the customer service desk. You'll need to be physically fit. Hours to suit but you can expect to work evenings and weekends. You'll need to have extensive experience in customer service and enjoy hard work. Please apply in person to Mr Smith'.
Job Description
Influencing Factors for Leaders
Motivating a Team
- Context: what's happening, number of people involved, urgency, rules and regulations to apply.
- Individuals involved: roles and responsibilities, knowledge, skills, attitudes,emotional awareness, motivations.
- Team: size,development needs, skills, relationships.
- Task: expectations of stakeholders, outputs required, complexity, resources needed.
- Decisions: simple or complex, critical or urgent, can they be delegated, need significant experience or buy-in from those involved.
What do you think is the link between leadership style and a motivated and empowered team?
Building a Motivated Team
Style & Empowerment
Motivation
Well Led Team
State of Mind
Positive Outlook
Link
Less Control/Rules
Relationships
Climate
Positive outcomes
Productivity
Empowered Team
Motivators
Rate
Team motivational factors
Mentimetre
Frederick Herzerberg (1959)
Motivation = hygiene factors + intrinsic factors
Continuous management process.
Maslow's Hierarchy of needs (1943)
Title
Considerations:
-Cultural differences
-American/Western European norms and values
-Cognitive & Aestheticc Needs
-Trancendental Needs
-
Further Reading & Research
Further Reading & Research
Word of the Week
Writing
'deontology'
PHILOSOPHY
noun:
1. the study of the nature of duty and obligation
Selected synonyms: code of ethics, moral philosophy, empiricism, perfectionism
Link to personal development: Deontology is defined as an ethical theory that the morality of an action should be based on whether that action itself is right or wrong under a series of rules, rather than based on the consequences of the action.
Reading
Articles, models and guidelines:
- CMI Checklist 023 Planning the Recruitment Process
-Tuckman's Stages of Team Development
-Conducting a Skills Audit
-Margerison McCann Team Wheel
-Belbin's Team Roles
-Happy Talk by Henry Steward
-Balnchard, K (2010), Leadinga Higher Level, Harlow: FT Prentice Hall
-Maslow's Hierarchy of Needs
-SMART Objectives
- Five Ways to Improve Poor Delegation Skills
TED Talks
Ted Talks
What it takes to be a great leader with Roselinde Torres (Director of BCG consulting firm
https://www.ted.com/talks/roselinde_torres_what_it_takes_to_be_a_great_leader
How great leaders inspire action with Simon Sinek (Author of Starts with Why)
https://www.ted.com/talks/simon_sinek_how_great_leaders_inspire_action/transcript?language=en
The puzzle of motivation with Dan Pink, a former speechwriter for Al Gore,
https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation?language=en
Reading Club
Reading Club
- Forum for reading recommendations
- Through One File
- Developmental books
Social Studies
Article for Discussion
Critique the article Happy Talk by Henry Steward.
Added to latest Teaching & Learning Assessment Plan.
Formative Assessment
Assessment
Please refer to the latest Teaching and Learning Plan on One File