My
Management
Style
VIBRANT
INTERNATIONAL
Submitted To : Dr. Aditi Choudhary
ABOUT US
- We as Vibrant International Pvt. Ltd.will be the India's leading travel & tourism MICE management Company having our registered office in New Delhi, will be serving our services across the world.
Our Vision
- It will be our constant endeavor to provide the perfect gateways for MICE Tours.
- Tours with Vibrant International will be tailor made to perfection with quality, value, reliability, ensuring your peace of mind & truly relaxed experience.
Meet Our Team
Operations &
Sales Head
Nidhi Singh
Marketing Head
Sameeksha Goel
Why MICE Outbound ?
MICE
Outbound
- India is estimated to generate over 2 million outbound luxury and MICE tourists annually by 2020
- According to figures published ahead of the 7th Annual MICE India and Luxury Travel Congress (MILT), the tourism market is expected to reach USD 9 billion by 2025.
Why we selected this group ?
This Group
- Good compatibility among group members
- Majority of us wants to pursue our career in MICE industry
- MICE is a sector which is ever growing in Indian market.
- MICE sector will provide us better opportunities in future
PIYUSH KUMAR
Piyush
- Wanted to learn and gain knowledge of MICE industry
- Willing to have future in MICE outbound
NIDHI SINGH
Nidhi
- Have contacts and experience and wanted to use them and outgrow more and help teammates to excel in this project.
Sameeksha Goel
Sameeksha
- MICE is totally new industry and want to have experience and knowledge.
TUSHAR TRIPATHI
Tushar
- See scope in MICE, want to have knowledge to help me choose the right niche
OUR INTERVIEWED COMPANIES
We Interviewed three companies having a good hold and experience in the MICE Outbound Industry
Dee Catalyst Pvt Ltd
Contact Person : Mr. Rajesh Chetri
Designation : Executive Director
Tour Junket
Contact Person : Mr. Chirag Khandelwal
Designation : Director
RED Carpet Tours Pvt. Ltd.
Contact Person : Mr. Gaurav Batra
Designation : Director
Contact Person : Mr. Gurpreet Johar
Designation : Director
Group
Learnings
1. Deciding the Companies
2. Calling and Approaching
3. Interviewing
4. Something To Share
Deciding which company to approach
1
We learned about alternative decision making steps that may best be applied for specific problems
Calling & Approaching
We learned Professionalism, when to call and how approach a professional in the industry
2
Interviewing
3
- Gained Knowledge of decision traps and biases so that they can be avoided when making a decision
- Be well prepared - ask crisp and relative questions
• Have to be patient
• Should have hope
• Everyone should always have mutual understanding
• Coordination
• Initiative
• Crisis Management
• Time Management
• Do not give conformation to any source of information
• Always take appointment and make to take a follow up
Learnings
Tushar's Learning from Other team Members
Tushar
Tripathi
- Rishabh- Motivating and getting work done from those who are demotivated.
- Piyush- Before doing any work should be well prepared.
- Nidhi- Taking initiative is starting the work.
- Sameeksha- sticking to the important work until it is done.
Sameeksha's Learning from Other team Members
Sameeksha
Goel
- Rishabh - he doesn't panics in any situation and take all the team members together.
- Tushar - Activeness and focus.
- Nidhi - initiates thing and push people to get the work done.
- Piyush - hard worker and work with technicalities
Nidhi's Learning from Other team Members
Nidhi
Singh
- Piyush : One should always be ready with appropriate data and information regarding a particular topic on which he is going to work on
- Tushar : Don't believe anyone blindly, always cross check to what they say, people can be wrong at times
- Sameeksha : No matter what you have to set your priorities in your life that what is that one important thing that has to be done
- Rishabh : If one has to get work done from others than he has to be calm, polite and strict as well.
In short he should have the perfect balance of all the tactics to get the work done before the deadline smartly
Piyush's Learning from Other team Members
Piyush
Kumar
Rishabh - To hold one another and calmness in every situation
Nidhi - Initiative taker for activity and planning
Sameeksha - Creativity and positive affirmations
Tushar - Accountability for work and visualisation
Rishabh's Learning from Other team Members
Rishabh Munjal
Nidhi - Always on her toes and how to intiate things
Piyush - Always willing to give advise on any topics and provide a feedback only after proper research
Sameeksha - She thinks something different all the time but gets anxious sometimes
Tushar - Lazy, yet very active in completing his work in the last moment
Do companies follow management ?
1
- According to the findings from the interview we came to know that yes the companies do follow management but partially depending upon the different situations.
Do they follow the same concepts/ theories which we have studied?
2
Yes, the most followed two common concept in all the three companies are:-
(a) Contingency approach.
(b)Benchmarking.
Any deviation or similarity you noticed?
3
- Tour Junket Company's vision was not clear & was deviating into FIT
- Noticeable diffrence in websites
- Financial decisions are with the heads
What are the organization’s long-term objectives?
1
Long Term Objectives for next 5 years
- To be stable in the market in the long run
- To enhance and improve our Companies position
- To establish ourselves in top 5 companies of MICE Outbound
What strategies will best achieve those objectives?
2
- Flexibility: Always be ready with plan A/B and C supporting each other to avoid any kind of mishaps
- Versatile : evaluate the customer feedback and amend necessary changes according to the current preferences and nature of clients
- Harmony & Friendly working environment so that every individual is self motivated
- Coordination among all the employees
- Regular discussions & meetings for brainstorming and then implementing necessary ideas
- Evaluation of every individual's performance on quarterly / half yearly and anual basis
- To make a strong customer feedback form so that we can always keep a check on every event that took place which will eventually help us in improving our quality of the services
What should the organization’s short-term objectives be?
3
- To build up strong contacts
- To attract the quality business
- To earn the loyalty of those corporates
- To increase the target of our business
How difficult should individual goals be?
4
- Individual Goals should be given equal importance as it is very important for an organization to keep there employess motivated.
How many employees should I have report directly to me?
1
- Everyone has right to take decision initially in their own niche but when it comes to main organizational decision the CEO is meant to take the charge/decisions and people have to report CEO/director on daily bases to give the daily work report.
How much centralization should there be in an organization?
2
Initially there is less of centralization and much of decentralization as company is small.
How should jobs be designed ?
3
- According to the skill set person will be assigned the job
- Everyone has to be versatile so that they handle and can manage other departments when needed.
When should the organization implement a different structure?
4
- When the company outgrows (more projects, more manpower, need to work in a particular according to skillset now)
- When company has some kind of downfall
How do I handle employees who appear to be unmotivated?
1
- By listening them ,building trust and involving them in decision making .
- Set realistic benchmarks and provide incentives on there achievement .
- offer work flexibility
- Manage by walking around.
- Sharing the finance's by open book policy method
What is the most effective leadership style in a given situation
2
- Paternalistic leadership style .
- Democratic leadership style
- Transactional leadership style
How will a specific change affect worker productivity?
3
- Technology advances with time so regular updation or refresher courses have postive impact on workers productivity and organisations success.
- Change in working style can give mixed outcomes
When is the right time to stimulate conflict?
4
- When No inputs from other team members , to encourage participative form of leadership.
- When excess of inputs available:-
a)Then summarising those excess inputs into joint decision making process to achieve our goals .
b) Increasing group Cohesiveness i.e ability to think and act as one .
What activities in the organization need to be controlled
- Financial procedures.
- Rules and regulations.
- Plans of action.
- Functioning of all the departments.
1
How should those activities be controlled?
2
(a) Monitoring all the financial accounts data regularly and taking action on that basis.
(b)Weekly meetings with different departments and evaluating the employee's performance.
When is a performance deviation significant?
3
- If in any situation we are not able to deliver required product or meet the demands in the market then the deviation is significant .
- When employee is lacking than deviation in terms of motivation is required .
- When some internal functioning goes wrong.
What type of management information system should the organization have?
4
- There should be a market feedback ,it will help us to maintain quality standards.
- Internally reviewing every employee .
Conclusion
Conclusion
- We will focus on our entire team in terms of providing them :
- health related facilities,
- friendly work environment,
- conducting training sessions for their betterment
- Encouraging them by sending them on various business seminars
- Since we are opening this company with the motive of ever going concept so we will do whatever it takes to keep it going with the help of above discussion.
- We will be setting an example in the market for clients as well as the competitors