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NETFLIX INTERNATIONAL EXPANSION

INTRODUCTION

PORTERS 5 FORCES MODEL

BARGAINING POWER OF BUYERS

  • Bargaining power of buyers is high due to low switching cost

  • Netflix have to maintain novelty and original content
  • Pricing strategy depends upon customer's preference

BUYERS

BARGAINING POWER OF SUPPLIERS

SUPPLIERS

  • Bargaining power of suppliers is very high

  • Netflix have to pay high premiums for global licensing deals and exclusive distribution rights from Hollywood producers

  • Netflix is aiming to produce its own content in order to minimize supplier's threat

THREAT OF NEW ENTRANTS

ENTRANTS

  • Threat of new entrant is moderate in media industry due to rapid upgradation and evolution of technology

  • Netflix successfully adapt the changes i.e. shift from store DVD rentals to online streaming.

  • Media industry requires huge investments to provide original content

  • Netflix spent $5 billion on creation of international content

  • Multinational IT companies (Amazon) are posing threats as new entrants

  • Joint venture of Television groups (Hulu LLC)

THREAT OF SUBSTITUTES

  • Threat of substitute products is very high in media industry

  • Traditional media act as a substitute product

  • Movie Theatre chains

  • Television groups e.g. NBC Universal Television, 21st Century Fox Inc., The Walt Disney Company

  • Netflix entered into liscense agreement and partnerships

SUBSTITUTES

RIVALRY

  • Competitve rivalry is very high due to incubment pay television operators, established subscription VOD service providers

  • Eros Now have 30 million users while Ditto TV have customer base of 20 million

  • Rakuten showtime and Hulu Japan have huge content of 100,0000 and 13000 movies and TV programs respectively

RIVALRY

SWOT ANALYSIS

STRENGTH

STRENGTHS

  • Successfully made exclusive license agreements to develop content

  • Developing exclusive agreements with content providers and produced award winning content House of cards, Orange is new black

  • Adapts the change in industry from mail order to online streaming

WEAKNESSES

WEAKNESSES

  • Dependent upon content providers

  • Report losses of $68 million in third quarter of 2015

  • Low profit margins due to higher operating cost ($1882 million)

  • Regulatory restrictions imposed by US govt., Indonesian, Malaysian & Vietnamese censorship board and China

  • Local adaption (service available in 20 languages only)

OPPORTUNITIES

OPPORTUNITIES

  • International expansion

  • Increase in customer base through regional language content

  • Develop own content for local and international audience

  • Potential customer base at China and other developing countries

THREATS

THREATS

  • Increasing number of new entrants in the market

  • Competition from diversified organizations e.g. Amazon video have customer base of 44 million

  • Under developed infrastructure of developing countries

SUGGESTIONS

SUGGESTIONS BASED ON SWOT

  • Continue to develop its own content

  • Development of regional language content

  • Meet the requirements of censorship boards

  • Continue its international expansion and collaboration with local partners

COMPETITIVE ADVANTAGE

  • Collaborating with content provides for exclusive content (House of Cards), exclusive distribution rights, license of feature films (Beasts of No Nation)

  • Provision of huge and diverse content to audience

  • Adapting the change

  • Increased spending on new and own content

  • International expansion

COMPETITIVE ADVANTAGE

STRATEGY TO OVERCOME CHALLENGES

STRATEGY

  • Analyze the customer's preference i.e. what they want to watch and develop the content accordingly
  • Continue spending on developing exclusive content
  • Provision of offline streaming technology
  • Provide better services on mobiles i.e. easy user interface
  • Partnership with key local companies e.g. cable operators
  • Investment in dubbing of famous contents
  • More focus on demographic segmentation
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