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Threat Levels, Evacuation Procedures, Incident Response and Fire Safety

Threat Levels

Descriptive Technique

The Standard Operating Procedure (SOP) 402 describes all types of ISO threat levels, including the general security measures under each level.

General Guidelines

1. During threats, all security personnel must know their individual duties.

2. Act swiftly, responsibly and as safely as possible.

3. Report incidents and update higher level authorities regularly or as required.

4. Communicate threats to all ISO staff using all available channels, including emails, phone calls,

hotlines or radio.

5. Managers can set threat levels for all areas under their responsibilities.

6. Individual camps, plants and facilities within areas may be set at different threat levels depending

on the local situation.

Yellow Threat Level

1. There is a general risk of attack within Saudi Arabia.

2. Normal operations are carried out.

3. Pedestrian and vehicle access are controlled without obstructing traffic and impeding business

operations.

4. Check at least 30% of the vehicles and people accessing non-restricted facilities during peak hours

and 40% during off-peak hours.

5. Check 100% of vehicles and personnel accessing restricted facilities.

6. Inspect all deliveries and search any suspicious items or vehicles.

7. Close non-essential lanes after peak hours.

8. Conduct periodic patrols at critical and vulnerable areas.

9. Conduct regular patrols of public areas.

Orange Threat Level

1. There is an imminent attack directed at Worley.

2. Strict security measures are implemented.

3. Check at least 50% of vehicles and pedestrians entering non-restricted facilities during peak hours,

and 80% during off-peak hours.

4. Use all security equipment such as handheld metal detectors, under-vehicle mirrors and others.

5. Use X-ray machines, if available, especially at aviation facilities.

6. Reduce access to one lane per gate.

7. Allow only essential staff at work.

8. Restrict visitor access to family members only.

9. Wear body armor including ballistic proof filling, if issued.

10. Constantly patrol critical and public areas at least 50% of the time.

Red Threat Level

1. An attack has occurred within Worley.

2. Threat level is raised to all affected areas.

3. Emergency response plan is initiated.

4. Inspect all incoming vehicles and pedestrians.

5. Lockdown affected facility unless otherwise directed by Security Supervisor or higher ISO

authority.

6. Limit facility access to emergency vehicles, ISO or Senior Management and authorized personnel.

7. Forbid access of contractors and visitors.

8. Wear full body armor including ballistic proof filling, helmet and proof plates, if issued.

9. Maximize patrol of critical areas and public places.

10. Isolate affected areas.

Reporting Emergencies

Reporting Emergencies

1. Report all emergencies to Regional Emergency Centers by dialing from any Saudi landline and

to the immediate security supervisor.

2. The emergency calling system is available in all main areas. It allows Emergency Center security

personnel to alert emergency responders and authorities, and coordinate the emergency response

activities.

3. A checklist as guidelines for all types of responses can be found on the Security Operations Web

Application (SOWA).

4. To report, do the following:

5. Stay on the line until further instruction.

6. Give your name and badge number.

7. Describe the incident.

8. Give the exact location of the incident.

9. Dial from any landline.

Preserving the Incident Scene

Incident Scene Protection

Security personnel are likely to be the first responders to an incident. It is important to protect the integrity of the scene to preserve information and evidence that will help in the incident investigation.

Immediate Response

1. Attend to the injured – Prioritize the victims. Apply first aid, if needed, and show care and concern. Move the victims to a safe location away from further harm.

2. Detain those who may have committed the crime – If possible, stop any witness or suspect from leaving the area. Engage in a conversation with any possible suspect until the arrival of the

investigation body or government forces.

3. Find and question witnesses – Look for witnesses as soon as possible. Find and interview those

who may have seen or heard something.

4. Preserve the crime / incident scene – Cordon off the area, control access to the scene, take

photographs and write down observations. The scene must be preserved in its original condition.

5. Forward all information to the security supervisor or Regional Emergency Center dispatcher –

Always inform the security supervisor and Regional Emergency dispatchers of all actions

undertaken.

6. Complete a preliminary report – It is necessary for the security personnel to make a report of any

major issue or incident that has been handled. This is to keep record of all important information

and provide reference for further investigation, if needed

Immediate Response

Hazard to a Scene

An incident's scene can be contaminated, accidentally or deliberately, by external forces including:

1. Weather conditions

2. Bystanders or witnesses walking on, touching or removing evidence

3. Suspects tampering with evidence

4. Vehicles passing through

5. Associated hazards (electrical, chemical, fire, debris, water, etc.)

6. Assisting responders (other security personnel, medical, emergency services, etc.)

Hazard to a Scene

Handling Evidence

Evidence is physical proof that connects a suspect to an incident such as:

1. Victim's body

2. Bloodstains

3. Fingerprints or footprints

Tools

1. Digital logs, video or audio recordings

2. Vehicle used by the victim or suspect

3. DNA samples and other traces of body fluids

4. Documentary evidence

5. Collecting and protecting evidence is a huge responsibility and should only be handled by a qualified person. If security personnel are required to handle evidence, this must be done with extreme care. Consider the following:

6. Consider each piece of evidence as fragile and handle it carefully.

7. Do not alter or adjust the evidence in any fashion. Keep it as you find it.

8. If possible, allow one person only to handle the evidence.

9. Minimize touching or handling evidence and use appropriate PPE (gloves, eye protection, full body suit, breathing apparatus, hard hat).

10. Keep individual pieces of evidence separate to avoid cross contamination.

11. If evidence is presented in a container or package, keep the container or package itself as evidence.

12. If the evidence needs to be repackaged, use an appropriate package to do so and keep the original as evidence. Moist items should not be kept in plastic containers.

13. Document the Chain of Custody of the evidence. This refers to a report indicating the sequence in which the evidence is handled, controlled, transferred and analyzed.

Tools

Reporting Incidents

Security personnel need to accurately document incidents and events. Key points include the following:

1. Always have a notebook at hand. Notes help to remember key details.

2. Record the type of incident, date, time and place first.

3. Start each set of notes on a new page. Number each page.

4. Write in ink and cross out initial corrections.

5. Skip a few lines after each entry so that extra information can be added.

6. Headings should be used to organize notes.

7. Periodically check notes.

8. Use abbreviations only if needed. Make sure the abbreviation is correct and that anyone reading

the notes will understand it. If in doubt, spell it out.

9. Use sketches to represent incident scenes visually.

10. Treat all notes as part of the official record.

11. Notes can be saved and later transcribed into reports.

12. Reports are intended to inform the reader of the following essentials: • Who? • What? • When? • Where? • Why? • How?

Reports should not contain predictions, opinions or personal ideas, just factual details.

Notes should be recorded professionally.

Types of Fires

Fire Safety & Hazardous Materials

Fire is one of the most likely accidents to occur in an industrial environment. Fire safety training is required for all company employees including security personnel.

Elements of a Fire

A fire is composed of four (4) elements:

• Heat

• Fuel

• Oxygen

• Chemical reaction

It occurs when these elements are combined. Removing any element prevents fire from igniting. Classes of Fires

Class A: SOLIDS

The most common type of fire involves the burning of combustible solids such as wood, paper, plastics, textiles and furnishings. It is fought with water.

Class B: LIQUIDS

This type of fire is caused mainly by burning liquids such as diesel, petroleum, chemicals, oils and fats. It is best fought with foam or powder. Responders should be aware that this type of fire causes the release of toxic fumes and gases.

Class C: ELECTRICAL

This type of fire occurs with electrical machinery or components connected to the main power supply. It is fought with CO2. NEVER USE WATER.

Class A, B, C

Class D: METAL

This type of fire is rare as it involves the melting of metals, such as magnesium and aluminum, at extreme temperatures. It is also fought with water.

Class K/F: UNSATURATED COOKING OIL

This type of fire is caused by burning unsaturated cooking oils on well-insulated cooking appliances found in commercial kitchens. Designated as Class K under the American system and Class F under the European / Asian / Australian systems, this type is fought with water mist and appropriate Class K/F fire extinguishers.

Class D, E, F

Types of Fire Extinguishers

Fire extinguishers vary. Selecting the correct type is important as a mistake can worsen a fire or causes further damage and injury. The type of fire must be determined before applying the correct fire extinguisher.

Water Fire Extinguisher (For Classes A & D Fires)

Used to extinguish burning solids such as wood, coal and paper. The water cools the burning material.

Dangers:

* Never use on electrical fires as water conducts electricity.

* It also makes fat or oil fires worse and could cause an explosion.

Foam Fire Extinguisher (For Classes A, B, & K/F Fires)

Forms a blanket or film on the surface of a burning liquid. It is amazingly effective on most fires but not on fires caused by electricity or burning oil or fats. ABF foam can be used for classes A, B and K/F fires.

Dangers:

*Conventional foam works well only on some liquids so it is not good for home use.

*Jet foam also conducts electricity, while spray foam is much less likely to do so.

*Foam also spreads burning fat or oil

Types of Fire Extinguishers

Dry Powder Fire Extinguisher (For Classes A & B Fires)

The powder 'knocks down' the flames and smothers the fire.

Standard powders only work well on burning liquids, while multi-purpose powders are most effective on burning solids.

M28 and L2 dry powders are specially made for fires involving lithium, magnesium, sodium and aluminum.

Dangers:

*The powder does not cool the fire properly.

* It cannot reach small spaces like the inside of the burning equipment. Fires which seem out (extinguished) can reignite (restart).

Reporting Incidents

Wet Chemicals (For Class K/F Fire)

Reporting Incidents

Ideal for Class K/F fires.

When applied, the surface of the burning material becomes soapy which prevents the fire from igniting.

Dangers:

* These are not suitable for most fires.

* Always check the manufacturer's label to ensure application and expiration of the chemical substance.

Using a Fire Extinguisher

To operate a fire extinguisher, remember the acronym PASS.

1. Pull the pin from the fire extinguisher.

2. Aim the fire extinguisher nozzle at the base of the fire.

3. Squeeze the fire extinguisher trigger to release the content.

4. Sweep the nozzle from side to side until the fire is extinguished or the extinguisher is empty.

5. Remember, most fire extinguishers are designed to fight small fires only. All have limited content that will last around 15 seconds.

6. It is important to use the appropriate fire extinguisher and make sure the fire is small enough to be stopped, given the extinguisher's volume.

7. Securing a Burning Facility

9. Cordon off the area and assist the crowd until the arrival of emergency personnel. Make sure the personnel are kept at a safe distance and do not interfere with emergency responders.

10. Redirect all non-emergency vehicles away from the facility. Ensure driveways to the facility are free of traffic and obstacles. It is important that emergency vehicles are able to reach the fire before it gets worse and causes severe damage or injury.

11. Restrict access to the building to emergency personnel (fire, medical, security). No one else should be allowed to enter for any reason.

12. Assist in directing emergency services (fire, medical, security) vehicles and personnel to the sceneof the fire.

Ask personnel to vacate the building or facility in an orderly, calm manner. Redirect them to emergency assembly areas.

Types of Fires

Fire Safety & Hazardous Materials

Fire is one of the most likely accidents to occur in an industrial environment. Fire safety training is required for all company employees including security personnel.

Elements of a Fire

A fire is composed of four (4) elements:

• Heat

• Fuel

• Oxygen

• Chemical reaction

It occurs when these elements are combined. Removing any element prevents fire from igniting. Classes of Fires

Class A: SOLIDS

The most common type of fire involves the burning of combustible solids such as wood, paper, plastics, textiles and furnishings. It is fought with water.

Class B: LIQUIDS

This type of fire is caused mainly by burning liquids such as diesel, petroleum, chemicals, oils and fats. It is best fought with foam or powder. Responders should be aware that this type of fire causes the release of toxic fumes and gases.

Class C: ELECTRICAL

This type of fire occurs with electrical machinery or components connected to the main power supply. It is fought with CO2. NEVER USE WATER.

Class A, B, C

Class D: METAL

This type of fire is rare as it involves the melting of metals, such as magnesium and aluminum, at extreme temperatures. It is also fought with water.

Class K/F: UNSATURATED COOKING OIL

This type of fire is caused by burning unsaturated cooking oils on well-insulated cooking appliances found in commercial kitchens. Designated as Class K under the American system and Class F under the European / Asian / Australian systems, this type is fought with water mist and appropriate Class K/F fire extinguishers.

Class D, E, F

Types of Fire Extinguishers

Fire extinguishers vary. Selecting the correct type is important as a mistake can worsen a fire or causes further damage and injury. The type of fire must be determined before applying the correct fire extinguisher.

Water Fire Extinguisher (For Classes A & D Fires)

Used to extinguish burning solids such as wood, coal and paper. The water cools the burning material.

Dangers:

* Never use on electrical fires as water conducts electricity.

* It also makes fat or oil fires worse and could cause an explosion.

Foam Fire Extinguisher (For Classes A, B, & K/F Fires)

Forms a blanket or film on the surface of a burning liquid. It is amazingly effective on most fires but not on fires caused by electricity or burning oil or fats. ABF foam can be used for classes A, B and K/F fires.

Dangers:

*Conventional foam works well only on some liquids so it is not good for home use.

*Jet foam also conducts electricity, while spray foam is much less likely to do so.

*Foam also spreads burning fat or oil

Types of Fire Extinguishers

Dry Powder Fire Extinguisher (For Classes A & B Fires)

The powder 'knocks down' the flames and smothers the fire.

Standard powders only work well on burning liquids, while multi-purpose powders are most effective on burning solids.

M28 and L2 dry powders are specially made for fires involving lithium, magnesium, sodium and aluminum.

Dangers:

*The powder does not cool the fire properly.

* It cannot reach small spaces like the inside of the burning equipment. Fires which seem out (extinguished) can reignite (restart).

Wet Chemicals (For Class K/F Fire)

Using a Fire Extinguisher

Ideal for Class K/F fires.

When applied, the surface of the burning material becomes soapy which prevents the fire from igniting.

Dangers:

* These are not suitable for most fires.

* Always check the manufacturer's label to ensure application and expiration of the chemical substance.

Using a Fire Extinguisher

To operate a fire extinguisher, remember the acronym PASS.

1. Pull the pin from the fire extinguisher.

2. Aim the fire extinguisher nozzle at the base of the fire.

3. Squeeze the fire extinguisher trigger to release the content.

4. Sweep the nozzle from side to side until the fire is extinguished or the extinguisher is empty.

5. Remember, most fire extinguishers are designed to fight small fires only. All have limited content that will last around 15 seconds.

6. It is important to use the appropriate fire extinguisher and make sure the fire is small enough to be stopped, given the extinguisher's volume.

7. Securing a Burning Facility

9. Cordon off the area and assist the crowd until the arrival of emergency personnel. Make sure the personnel are kept at a safe distance and do not interfere with emergency responders.

10. Redirect all non-emergency vehicles away from the facility. Ensure driveways to the facility are free of traffic and obstacles. It is important that emergency vehicles are able to reach the fire before it gets worse and causes severe damage or injury.

11. Restrict access to the building to emergency personnel (fire, medical, security). No one else should be allowed to enter for any reason.

12. Assist in directing emergency services (fire, medical, security) vehicles and personnel to the sceneof the fire.

Ask personnel to vacate the building or facility in an orderly, calm manner. Redirect them to emergency assembly areas.

Handling Hazardous Materials

Hazardous materials (HAZMAT) and chemicals are common to industrial companies. They are either produced or used in operations and are found in various locations such as offices, production areas, clinics and personnel quarters.

Safety signs, labels and colors are used to draw attention to these hazards. They provide information and guidance on how to safely handle, transport and store these chemicals to minimize their potential hazards.

Handling Hazardous Materials

HAZMAT Signs

HAZMAT and safety signs should have the following features:

1. Painted with black and yellow stripes for easy identification.

2. Specific color indicating the nature of the chemical and its potential hazard:

3. Red (danger) - extreme hazard

4. Orange (warning) - high hazard

5. Yellow (caution) - moderate hazard

6. Blue (health) - health hazard

7. Green (safety) - insignificant hazard

8. Hazard description written in Arabic and English.

9 . Below are some of the most used symbols:

TOXIC HARMFUL OXIDIZING FLAMMABLE

CORROSIVE EXPLOSIVE COMPRESSED GAS AQUATIC HAZARD

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