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The Standard Operating Procedure (SOP) 402 describes all types of ISO threat levels, including the general security measures under each level.
General Guidelines
1. During threats, all security personnel must know their individual duties.
2. Act swiftly, responsibly and as safely as possible.
3. Report incidents and update higher level authorities regularly or as required.
4. Communicate threats to all ISO staff using all available channels, including emails, phone calls,
hotlines or radio.
5. Managers can set threat levels for all areas under their responsibilities.
6. Individual camps, plants and facilities within areas may be set at different threat levels depending
on the local situation.
1. Report all emergencies to Regional Emergency Centers by dialing from any Saudi landline and
to the immediate security supervisor.
2. The emergency calling system is available in all main areas. It allows Emergency Center security
personnel to alert emergency responders and authorities, and coordinate the emergency response
activities.
3. A checklist as guidelines for all types of responses can be found on the Security Operations Web
Application (SOWA).
4. To report, do the following:
5. Stay on the line until further instruction.
6. Give your name and badge number.
7. Describe the incident.
8. Give the exact location of the incident.
9. Dial from any landline.
Security personnel are likely to be the first responders to an incident. It is important to protect the integrity of the scene to preserve information and evidence that will help in the incident investigation.
1. Digital logs, video or audio recordings
2. Vehicle used by the victim or suspect
3. DNA samples and other traces of body fluids
4. Documentary evidence
5. Collecting and protecting evidence is a huge responsibility and should only be handled by a qualified person. If security personnel are required to handle evidence, this must be done with extreme care. Consider the following:
6. Consider each piece of evidence as fragile and handle it carefully.
7. Do not alter or adjust the evidence in any fashion. Keep it as you find it.
8. If possible, allow one person only to handle the evidence.
9. Minimize touching or handling evidence and use appropriate PPE (gloves, eye protection, full body suit, breathing apparatus, hard hat).
10. Keep individual pieces of evidence separate to avoid cross contamination.
11. If evidence is presented in a container or package, keep the container or package itself as evidence.
12. If the evidence needs to be repackaged, use an appropriate package to do so and keep the original as evidence. Moist items should not be kept in plastic containers.
13. Document the Chain of Custody of the evidence. This refers to a report indicating the sequence in which the evidence is handled, controlled, transferred and analyzed.
Security personnel need to accurately document incidents and events. Key points include the following:
1. Always have a notebook at hand. Notes help to remember key details.
2. Record the type of incident, date, time and place first.
3. Start each set of notes on a new page. Number each page.
4. Write in ink and cross out initial corrections.
5. Skip a few lines after each entry so that extra information can be added.
6. Headings should be used to organize notes.
7. Periodically check notes.
8. Use abbreviations only if needed. Make sure the abbreviation is correct and that anyone reading
the notes will understand it. If in doubt, spell it out.
9. Use sketches to represent incident scenes visually.
10. Treat all notes as part of the official record.
11. Notes can be saved and later transcribed into reports.
12. Reports are intended to inform the reader of the following essentials: • Who? • What? • When? • Where? • Why? • How?
Reports should not contain predictions, opinions or personal ideas, just factual details.
Notes should be recorded professionally.
Fire is one of the most likely accidents to occur in an industrial environment. Fire safety training is required for all company employees including security personnel.
Elements of a Fire
A fire is composed of four (4) elements:
• Heat
• Fuel
• Oxygen
• Chemical reaction
It occurs when these elements are combined. Removing any element prevents fire from igniting. Classes of Fires
Water Fire Extinguisher (For Classes A & D Fires)
Used to extinguish burning solids such as wood, coal and paper. The water cools the burning material.
Dangers:
* Never use on electrical fires as water conducts electricity.
* It also makes fat or oil fires worse and could cause an explosion.
Foam Fire Extinguisher (For Classes A, B, & K/F Fires)
Forms a blanket or film on the surface of a burning liquid. It is amazingly effective on most fires but not on fires caused by electricity or burning oil or fats. ABF foam can be used for classes A, B and K/F fires.
Dangers:
*Conventional foam works well only on some liquids so it is not good for home use.
*Jet foam also conducts electricity, while spray foam is much less likely to do so.
*Foam also spreads burning fat or oil
The powder 'knocks down' the flames and smothers the fire.
Standard powders only work well on burning liquids, while multi-purpose powders are most effective on burning solids.
M28 and L2 dry powders are specially made for fires involving lithium, magnesium, sodium and aluminum.
Dangers:
*The powder does not cool the fire properly.
* It cannot reach small spaces like the inside of the burning equipment. Fires which seem out (extinguished) can reignite (restart).
Ideal for Class K/F fires.
When applied, the surface of the burning material becomes soapy which prevents the fire from igniting.
Dangers:
* These are not suitable for most fires.
* Always check the manufacturer's label to ensure application and expiration of the chemical substance.
To operate a fire extinguisher, remember the acronym PASS.
1. Pull the pin from the fire extinguisher.
2. Aim the fire extinguisher nozzle at the base of the fire.
3. Squeeze the fire extinguisher trigger to release the content.
4. Sweep the nozzle from side to side until the fire is extinguished or the extinguisher is empty.
5. Remember, most fire extinguishers are designed to fight small fires only. All have limited content that will last around 15 seconds.
6. It is important to use the appropriate fire extinguisher and make sure the fire is small enough to be stopped, given the extinguisher's volume.
7. Securing a Burning Facility
9. Cordon off the area and assist the crowd until the arrival of emergency personnel. Make sure the personnel are kept at a safe distance and do not interfere with emergency responders.
10. Redirect all non-emergency vehicles away from the facility. Ensure driveways to the facility are free of traffic and obstacles. It is important that emergency vehicles are able to reach the fire before it gets worse and causes severe damage or injury.
11. Restrict access to the building to emergency personnel (fire, medical, security). No one else should be allowed to enter for any reason.
12. Assist in directing emergency services (fire, medical, security) vehicles and personnel to the sceneof the fire.
Ask personnel to vacate the building or facility in an orderly, calm manner. Redirect them to emergency assembly areas.
Fire is one of the most likely accidents to occur in an industrial environment. Fire safety training is required for all company employees including security personnel.
Elements of a Fire
A fire is composed of four (4) elements:
• Heat
• Fuel
• Oxygen
• Chemical reaction
It occurs when these elements are combined. Removing any element prevents fire from igniting. Classes of Fires
Water Fire Extinguisher (For Classes A & D Fires)
Used to extinguish burning solids such as wood, coal and paper. The water cools the burning material.
Dangers:
* Never use on electrical fires as water conducts electricity.
* It also makes fat or oil fires worse and could cause an explosion.
Foam Fire Extinguisher (For Classes A, B, & K/F Fires)
Forms a blanket or film on the surface of a burning liquid. It is amazingly effective on most fires but not on fires caused by electricity or burning oil or fats. ABF foam can be used for classes A, B and K/F fires.
Dangers:
*Conventional foam works well only on some liquids so it is not good for home use.
*Jet foam also conducts electricity, while spray foam is much less likely to do so.
*Foam also spreads burning fat or oil
The powder 'knocks down' the flames and smothers the fire.
Standard powders only work well on burning liquids, while multi-purpose powders are most effective on burning solids.
M28 and L2 dry powders are specially made for fires involving lithium, magnesium, sodium and aluminum.
Dangers:
*The powder does not cool the fire properly.
* It cannot reach small spaces like the inside of the burning equipment. Fires which seem out (extinguished) can reignite (restart).
Ideal for Class K/F fires.
When applied, the surface of the burning material becomes soapy which prevents the fire from igniting.
Dangers:
* These are not suitable for most fires.
* Always check the manufacturer's label to ensure application and expiration of the chemical substance.
To operate a fire extinguisher, remember the acronym PASS.
1. Pull the pin from the fire extinguisher.
2. Aim the fire extinguisher nozzle at the base of the fire.
3. Squeeze the fire extinguisher trigger to release the content.
4. Sweep the nozzle from side to side until the fire is extinguished or the extinguisher is empty.
5. Remember, most fire extinguishers are designed to fight small fires only. All have limited content that will last around 15 seconds.
6. It is important to use the appropriate fire extinguisher and make sure the fire is small enough to be stopped, given the extinguisher's volume.
7. Securing a Burning Facility
9. Cordon off the area and assist the crowd until the arrival of emergency personnel. Make sure the personnel are kept at a safe distance and do not interfere with emergency responders.
10. Redirect all non-emergency vehicles away from the facility. Ensure driveways to the facility are free of traffic and obstacles. It is important that emergency vehicles are able to reach the fire before it gets worse and causes severe damage or injury.
11. Restrict access to the building to emergency personnel (fire, medical, security). No one else should be allowed to enter for any reason.
12. Assist in directing emergency services (fire, medical, security) vehicles and personnel to the sceneof the fire.
Ask personnel to vacate the building or facility in an orderly, calm manner. Redirect them to emergency assembly areas.
Hazardous materials (HAZMAT) and chemicals are common to industrial companies. They are either produced or used in operations and are found in various locations such as offices, production areas, clinics and personnel quarters.
Safety signs, labels and colors are used to draw attention to these hazards. They provide information and guidance on how to safely handle, transport and store these chemicals to minimize their potential hazards.
HAZMAT and safety signs should have the following features:
1. Painted with black and yellow stripes for easy identification.
2. Specific color indicating the nature of the chemical and its potential hazard:
3. Red (danger) - extreme hazard
4. Orange (warning) - high hazard
5. Yellow (caution) - moderate hazard
6. Blue (health) - health hazard
7. Green (safety) - insignificant hazard
8. Hazard description written in Arabic and English.
9 . Below are some of the most used symbols:
TOXIC HARMFUL OXIDIZING FLAMMABLE
CORROSIVE EXPLOSIVE COMPRESSED GAS AQUATIC HAZARD