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Professor Karen Doty | Spring 2020
Designing applications for mobile devices
Why did this experience change the way users chose to use the stairs?
UX Concepts
Aesthetics of an interface. If something looks good, users are more likely to want to use it.
The actions while using a product should make sense.
The product should create a lasting impression on the user. It should be memorable.
A common belief among designers is that graphical elements will produce a more universal interpretation because we all live in the same physical world.
Information architecture is all about organization of information in a clear and logical way.
Cognitive psychology is the study of how our minds work — what mental activities take place in our brain and what different factors influence our attention.
Most UI/UX design rules we have today have roots in cognitive psychology.
https://justuxdesign.com/blog/wireframe-fidelity
Things to consider asking for pre-qualification surveys
If you plan to record the participant in any way, always get their approval. It is also important to explain that participants will remain anonymous and all responses will be kept confidential. Explain the purpose of the test is to understand how to make the best experience.
Things to consider asking for post surveys
Always thank your participants!!!
Qualtrics
Survey Legend
Feedier
SoGoSurvey
https://www.boisestate.edu/oit-learning/qualtrics/
Interviews can be formal or they can be casual. A lot depends on the kind of interview you are aiming for and the type of information you are looking to gain.
Sometimes it helps to have an interview instead of a post-survey for demographics that may not respond to a digital survey
Question and Answer: Consider yourself a journalist, sit down, ask questions, make sure the participant is comfortable. If you plan to record the audio of the interview, always, always ask permission.
Video Recordings - Make sure the camera does not disturb the participant. Always, always ask permission. Make sure clients know video and audio recordings will remain anonymous during analysis
Ethnographic observation: set of qualitative methods that are used in social sciences that focus on the observation of social practices and interactions
During testing, ask one group member to observe participants in the environment and take notes. Make sure the group member does not interrupt the experience for the participant.
Notes to consider taking:
Capturing the screen of an experience is a great way to see where issues may lie
Good UIs:
Bad UIs
https://www.mobileappdaily.com/top-ui-design-trends