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The Good, the Bad & the Ugly
User Experience
Finale
GBUX 0
Thursday August 31, 2017
GBUX 0
Think of three examples that satisfy or violate known (or intuitive) UX design guidelines.
Use your common sense of what good-bad-ugly user experience is for you and the way it is defined through the course material.
Think in terms of:
Usefulness, learnability, desirability, satisfaction, operability, flexibility, robustness, accessibility, ease of use, aesthetics,efficiency, findability, understandability, consistency, feedback,
error prevention, etc.
Panagiotis
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Personal experience using these products or watching others use them.
Panagiotis
Where did you come up with them?
They are artifacts and devices in my house.
Why did you come up with them?
They indicate a user experience of everyday things that most times we don't think about.
What did you come up with?
The Good
JLab bluetooth earbuds
The Good
One-button click and light indicator
Connects like a charm in seconds
The Bad
Table knife by AMC
Most people try to cut using this side
The Bad
High aesthetics but poor affordance indicating the cutting side
The Ugly
Digital frame by Philips
The Ugly
Hard to use controls on the back (operability); does not resize images and needs specifc resolution (functionality)
Melanie
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Thinking about my everyday interactions.
Melanie
Where did you come up with them?
While unpacking my things into my townhouse.
Why did you come up with them?
I think that understanding our surroundings is an important skill as a designer.
What did you come up with?
The Good
Shleepy Whitenoise App
The Good
This app has adorable animations and fun interactions that always make me smile when I use it.
The Bad
Women's Shorts Pockets
The Bad
If the designer had worn the shorts in everyday situations, they would have realized that the pockets are terrible at holding key items - like a cell phone.
The Ugly
Web-Cat
The Ugly
Poor information architecture and information content, frustrating interactions to complete tasks -> exasterbating already stressed students.
Navya
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
Curiosity, Necessity and Work
Where did you come up with them?
Navya
Things that made me think from a designer perspective in the past one year.
Why did you come up with them?
These examples emphasize the importance of design in things around us and how much they can impact the user experience.
What did you come up with?
The Good
Tinder
The Good
Simplicity is one of the most common virtues of good UX design, and the Tinder swipe has taken the concept to its extreme.
The Bad
Refrigerator in my House
The Bad
Left open refrigerator in a right sided kitchen (Single user multiple servers)
The Ugly
McBryde Hall
The Ugly
Complex Architecture, No clarity in the floor map signs(Navigation complexity) increases the anxiety and confusion of the users.
Timothy
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
From personal use and inspecting design qualities.
Timothy
Where did you come up with them?
I came up with these when I used them casually at home. The "bad" example was found on the web.
Why did you come up with them?
Designing products should be user oriented.
What did you come up with?
The Good
Multifunctional Fidget Spinner
Buttons and switches for extra features
The Good
High usefulness, easy of use, and aesthetically pleasing
The Bad
Confusing Elevator
The Bad
Button functions are not immediately intuitive (understandability); error prevention is not present
The Ugly
HokieSpa
The Ugly
Unorganized/poor information architecture, clashing color scheme and low resolution icons (aesthetic)
Puriwat
Tell us a little bit about your thought process in identifying these design examples:
How did you come up with them?
From personal experience/ interaction
Puriwat
Where did you come up with them?
While using them in my daily routine
Why did you come up with them?
These examples show how crucial UX design is to our everyday life
What did you come up with?
The Good
Hyper Havoc Men's Mountain Bike
The Good
Looks good, easy to use, and is adjustable according to user's desire
The Bad
Headphone jack adapter
The Bad
Inconsistency in sound and is easily lost (accessibility)
The Ugly
NCB Chair
The Ugly
Bulky and confusing to use; Uncomfortable
Everyday Artifacts
Good
Lamy Safari Fountain Pen Tom Evans
Good
- Ergonomic grip fits natural finger position for writing
- Window shows when pen is low on ink
- Ink cartriges - clean and easy to replace
- Cap snaps closed on top, slides perfectly on bottom to provide weight balance while using/writing
- All components are replaceable
Bad
Fridge
LeighAnna
Bad
No visible indication on the front as to which side the fridge opens, and both sides are identical.
Ugly
Power/Menu Button on TV PabloCastillo
Ugly
The power button on my tv is also the menu button, which is terrible in terms of learnability and error prevention. I don't remember whether it's long press for power and short for menu and vice versa, and don't want to think about that every time I want to use it, and when I mess up, and turn off the TV, it takes 15 seconds to turn back on.
Memorable mention
The Belly Fanny Pack Anne
Memorable mention
Not very aesthetically appealing. More of a funny, novelty item than for practical use.
Websites, apps, games, software, etc.
Interactive Systems
Good
VENMO - Kyle Thompson
Good
Simple and attractive UI
Inuitive - good learnability
Instanly see transactions
Good efficiency and functionality
Bad
Pathways Planner Nick Eda
Bad
While it does have good consistency, feedback, and natural mappings, it has poor visibility, constraints, and simplicity.
It's hidden in hokie spa (which is bad in its own right), and is too hard to use for the benefit it provides.
Ugly
Applied Combinatorics Website Carlisle Hughes
Ugly
My combinatoric's website is very hard to read and nothing is dated (with due dates or dates posted)
Misc.
Services, experiences, processes, etc.
Misc.
Good
Moe's
Caroline Stewart
Good
-Convenient location near Squires lot
-Welcoming
-intuitive location to order
-aesthetically pleasing with the colors and lighting
-efficient drink machine
-More food for the money
-QUESO (that’s actually good)
-unlimited chips
Bad
Torgerson doors
Ryan Chapman
Bad
These are the front doors of Torg, but they don't open into the building. You have to go to the gray doors to get inside. They're a poor affordance for the entire building itself. Pretty, but useless.
I hate them.
Ugly
DC Metro
Zoe
Ugly
It's awful. It's unsafe, always crowded,
the train come at random times, safe track is super annoying, silver line still isn't finished, there's always something broken, there are rats, it's really hot,
it's hella sketch!