Arc

We Transform Lives

3500

People Qualified Last Year

93

Success Rate for Traineeship Completion

Rate On Our Public Courses

About Us

ARC changes lives by making career development easy.

We provide outstanding:

Temporary support staff into the healthcare industry.

Training to meet individual needs

Group Training services to start and support youth in business organisations

Our Values

Growth

At ARC we enable our team

We work as one company and one team. Together we approach each day with energy, passion and persistence.

We make and support business decisions, accept our individual and team responsibilities and meet our commitments.

We treat each other with respect and integrity, value diversity within our team, support each other’s efforts and care for each other both personally and professionally.

We ask for help, admit our mistakes, welcome feedback and embrace the opportunity to learn.

We seek sustainable growth by encouraging efficiency, innovation and flexibility.

We Value Our Customers

We value our customers and are committed to understanding their needs in order to become recognised leaders in our industries.

We Are Embedded

We are embedded within our industries and value our partnerships, recognising they are our allies in achieving our vision.

At ARC

we

make

career development easy.

We Change Lives

We change people’s lives by offering services that make a real difference.

Community

We strive to improve the communities where we work and live.

Covering more than 120 roles.

Our Team

Our team is a culturally diverse, flexible and fast moving organisation of committed driven professionals.

50+ Full Time

Team

Members

And this is just the beginning...

We're constantly on the lookout for exceptional staff members for our team.

ARCies

Group Training Organisation providing business traineeships to high school graduates in their first office job.

ARC Training

Registered Training Organisation providing nationally recognised qualifications across business, retail, manufacturing, warehousing, logistics, aged care, disability and community services.

ARC Care

Providing training and recruitment services to the aged care and disability sector.

Big Recruitment Made Easy

Big Numbers at No Cost

Government Programs

Big Recruitment Made Easy

Free Police Check

Screeing

• Attitude
• Aptitude
• Skills & Knowledge

Training Specific for your job(s)

• Accredited Training
• Non-accredited

Business

Etiquette

Intensive Pathways

ARCies

Group Training Organisation providing business traineeships to high school graduates in their first office job.

Add new energy into your company.

A proven method to tap into the talent pool of the future.

Customised for your business.

Easy, risk free, cost-effective way.

Do you have an Aging workforce?

Are your people in your business struggling to adapt to rapid change?

By 2020 1.7 million Australians will reach retirement age.

Are you struggling to achieve your growth goals?

Do you hire young people into your organisation?

By 2020 more people will be exiting full time roles than entering them.

Do you need help to:

Increase productivity

Find a cost effective way to employ staff

Decrease high recruitment costs

Reduce staff turnover

Control headcount

Develop a constant inflow of young individuals

Retain skills and knowledge across all levels of the business

Fit a new employee specifically to your company

Strengthen your succession planning

What is a Traineeship?

A Traineeship provides you with enthusiastic high school graduates who can produce results for your business from the onset whilst they ‘learn and earn’ obtaining a nationally recognised qualification, tailored specifically for your business.

80% traineeship completion

90% are offered a fulltime job

• Most people have the impression that young people are hard to work with and too immature.

• In fact, we’ve found that:

1. It makes good economic sense

2. Two (02) trainees for the cost of one full time admin person.

3. The trainee is getting a formal education at the same time with no extra cost to the employer.

4. ARC provides much of the support freeing up your staff for greater outcomes for your business.

2. Low risk

ARC takes care of everything (payroll, super, leave, etc.)

Does not affect headcount.

Trainees can be replaced or ended at any point.

90% of the companies offer a full-time position at the end of the traineeship BUT there is no obligation to do so.

3. Training tailored to your needs

• Young

• Eager to learn

• Energetic

• Cost effective

• No preconceptions

"A great opportunity to strengthen and grow your business."

4. Do the right thing and employ young people

By doing all of this your organization is also helping employ the future leaders of Australia and having a proven permanent effect on the youth unemployment rate.

ARCies: This is what our host employers call them.

90% of ARCies who complete their 12-month traineeship are offered a fulltime job.

Hosted out to you

ARC Training tailors specific training

Employed by ARC on a traineeship

ARCie earns Certificate III

Get 2 ARCies for the price of 1.

At 12 months, you can offer ARCie a job

School leaver

Key Benefits

Quality trainee

Training tailored on the job

Flexibility and convenience

Save time and money

Superior support

Quality trainee

1.Understand the role responsibilities and the company culture

2.ARC screens and interviews quality candidates.

3.Host company interviews short list of candidates.

4.Host company selects their ARCie.

Training tailored on the job

• Tailor the training specific to the role and the company

• Ongoing Training at their pace.

• Onsite and offsite qualification.

• Certificate III

Flexibility and convenience

• No impact on your company headcount

• No commitment to hire

• Training is conveniently delivered on site or by a connected classroom

Save time and money

We take care of all the time-consuming work of recruiting and managing your ARCie. ARC will:

Trainees are grateful for the opportunities you give them and generally repay this with loyalty.

Retaining staff for longer saves on recruitments dollars.

• Maintain the ARCie’s employment and training records

• Monitor the employment conditions and pay rates

• Prepare and pay weekly wages

• Maintain all leave accrual and entitlements

• Coordinate all on the job training

Superior support

• We keep in touch with you and the trainee throughout the 12-month program.

• We mentor the trainee, coaching and counselling them to maximum performance and joint satisfaction.

• Our expert team also work with employers improving skills around managing young and new employees.

Where is the model successful?

Accounts

Finance

Sales

Business

Call centre

Insurance

IT

Marketing/media

Architecture

Banking

Partners running successful Arcies Programs

Trainees can do almost anything that doesn’t require a qualification.

What might a successful program look like?

• Rotation of Roles - Finding the correct Internal Pathways.

• Peer support - Internal Groups.

• Empower your people to pass on their knowledge.

• Matching ARCies to career paths.

What qualifications are available?

• Nationally accredited qualification: What does it mean for young people?

• Certificate III in Business is the most common qualification achieved by our office-based ARCies.

A week in the life of an ARCie

They have real work to do.

Each week they are learning something.

They are adapting and positively impacting your culture.

The ARC team has helped manage any issues.

Meet Amy

[My name is Elysia Aslin, and I have only just recently become an ARCie. I started here at ARC on the 9/04/2017 and I was instantly welcomed with smiles and open arms. Working within the BD team is vastly different from my previous job as I had only worked at Gloria Jeans or 5 years (most of my teenage life) and although starting at ARC has been a massive change, I don’t feel I have really struggled at all, and I have my team to thank for that.

Course testimonials

From ARCies

My name is Elysia Aslin, and I have only just recently become an ARCie. I started here at ARC on the 9/04/2017 and I was instantly welcomed with smiles and open arms. Working within the BD team is vastly different from my previous job as I had only worked at Gloria Jeans for 5 years (most of my teenage life) and although starting at ARC has been a massive change, I don’t feel I have really struggled at all, and I have my team to thank for that.

My roles within being a Customer Engagement Officer entail speaking with current and potential clients, taking messages and transferring calls to other teams, daily data entry, meeting with students wishing to enroll in a class, writing up quotes for clients, and answering any enquiries that customers may have.

Although this is only my 4thth week - not only at ARC, but working in any office – I already feel quite comfortable and confident within my role. I’m very grateful that my manager and team members have allowed me to learn in my own way and have put their trust and confidence in me.

My experience within ARC has been wonderful and I’m extremely excited for the future.

Course testimonials

From Trainer

After completing Certificate I in Aged Care in 1995 I commenced work in an aged care facility as an Assistant in nursing and I was there for 7 years, I Always felt my personality and attitude could make a positive impact on people. After a few years, I decided to move on and try something new. I changed careers to Disability (No so much of a change but anyway), I started as PCA and soon after they made me a supervisor at a day service, after 2 years doing that same role I became a coordinator and 1 year after a service manager. Within my 10 years at Cerebral Palsy league I completed Cert III and IV in Disability, Cert IV in frontline management, Diploma of Business Management, and My Cert IV in TAE.

In 2014, I started to work for Ablecare (Disability Service) in Brisbane as a program manager when I received a call from a previous colleague in 2015 offering me a position as trainer with a company called LSS from where Arc training then offered me a position.

Even though I have only worked with Arc group for less than one year in my current position, I can see myself working here for many years to come. The people, mission and values make Arc one of the best if not the best company I have worked for.

ARC Training

Registered Training Organisation providing nationally recognised qualifications across business, retail, manufacturing, warehousing, logistics, aged care, disability and community services.

What is a Registered Training Organisation?

Qualified and industry experience trainers

Access to state and federal government funding (if available)

Nationally recognised qualifications and short courses as well as non-accredited training

How does it help your organisation?

Productivity

Safe workplace

Motivate your staff

Pathways and succession planning

Reduced staff turnover

Attract great talent

Upskilling

Industry best practice

Learning & development

Trainers with experience

All of our trainers are highly experienced and have practical industry experience and hold the most current training qualification.

Our training is about the learners needs.

We relate all the training to the workplace.

We make adjustments to the learning and assessment materials if a student has learning difficulties.

Incorporate your policies and procedures.

All of our training and assessments are practical by nature.

Courses and qualifications

We are approved to deliver courses for:

Aged care

Business

Retail

Disability

Warehousing

Finance

Manufacturing

Customer Engagement

Leadership & Management

Tailored and customised training

We listen to your challenges, goals and objectives before we design training to deliver what you need.

Tailored training

In the workplace

On the job assessments

Face to Face

Connected Classrooms (Online)

Flexible delivery

Choose the style of training that works best for your business:

Online

In your workplace

Physical classroom

Connected classroom

ARC Care

Providing training and recruitment services to the aged care and disability sector.

Support staff in aged care and disability care

We are committed to ensuring aged and disabled people receive the special care they deserve.

Qualified and reliable agency staff

Casual or permanent positions

We provide all accredited and non-accredited training for our staff

Range of staff: Domestic Assistant through to qualified Nurses

Competitive rates

Responsive - within 15 - 30 mins to fulfil the shift

Regional and Metropolitan Queensland and New South Wales

Temporary staffing

Our recruitment team and carers are available 24/7

• Residential Care Workers

• Home Care Workers

• Disability Support Workers

• Personal Care Workers

• Community Access Support

Workers

• Registered Nurses

• Enrolled Nurses

• Nursing Assistants

Make it easy

We make it easy for you to use our temps. We take care of:

• Employment responsibilities – screening, hiring, liaising

• Proactive personal touch, we aim to anticipate your needs

• WHS inductions and workplace assessments

• Pay rolling responsibilities

• Ongoing training.

• Availability 24 / 7

• Recruitment & Consulting Services Association (RCSA) Member

• Options to convert to permanent staff

Training

We provide in-house training for our Agency Staff, including:

• Manual handling

• Infection Control

• Work Health & Safety

• Communication

• Personal Appearance

• Administering medications

• Peg feeding / Tube feeding

• Policies and Procedures

• Diabetes management

• Critical intervention

Quality and quantity

96% fill rate

We can help you fill positions:

• By selecting the best students from huge talent pool that we have trained.

• From within our network of temporary workers

• By recruiting specifically for your position.

Our guarantee

If you inform us within the first two hours of placement that a temporary employee is not able to perform to the standard you require, then you won’t pay for their time and we will find you one replacement for FREE.

Big Recruitment Made Easy

Big Numbers at No Cost

Government Programs

Big Recruitment Made Easy

Free Police Check

Screeing

• Attitude
• Aptitude
• Skills & Knowledge

Training Specific for your job(s)

• Accredited Training
• Non-accredited

Business

Etiquette

Intensive Pathways

A free service for employers

• Can provide large numbers of staff for new sites or high turnovers.

• Pre-Training - Pre-screening.

• Customised training for specific roles. Ready to start work.

• Accredited training in essentials.

• Works for most entry level roles.

We find good people

1. You tell us your requirements.

2. We work with government employment agencies, by recruiting from multiple job actives, who meet your requirements based on your ideal requirements.

3. We interview and screen each candidate and only train those that meet your criteria.

Training and work placement

• Training designed for the job

• Strong emphasis on basic skills

• Trainers with extensive industry experience

• Outside of industry specific training, all successful graduate must meet criteria for: punctuality etc.…

On boarding

Interview successful candidates and select those that are a good fit.