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COVID-19

ENVIRONMENTAL MANAGEMENT

&

SLAs

Sources

1. National Environment Agency. “Environmental Cleaning Guidelines,” 28 Feb 2020

https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelines

2. Centers for Disease Control & Prevention. “Coronavirus Disease 2019 (COVID-19),” 28 Feb 2020

https://www.nea.gov.sg/our-services/public-cleanliness/environmental-cleaning-guidelines

GLOBAL CASES

1

https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda7594740fd40299423467b48e9ecf6

3

FOCUS

Environmental Cleaning & Disinfection

Environmental Sanitization

Hygiene

Air Quality

Buildings

&

ATMs

1. JN Properties hosted a meeting on March 10 to present and discuss:

"Interim Guidelines for Environmental Cleaning and Disinfection

against

Corona Virus COVID-19

for

JN BANK"

2. Perform additional cleaning and disinfection of high touch point surfaces

1st @ 10:00 am daily

2nd @ 2:00 pm daily

+ End of day janitorial services

3. ATMs' cleaning and disinfection schedule augmented to 4x per day

MEETING ROOM

Table

Telephone

Chair Handles

AC Controls

Light Switch

Door Knob (both sides)

Audio Visual Equipment

Office Equipment

COMMON SPACES

AC Control

Audio Visual Equipment

Door Knobs (both sides)

Elevator Call Buttons

Handrails

Light Switch

KITCHENETTE/ LUNCH ROOM

Faucets

Tables

Chairs

Door Knobs (both sides)

Light Switch

OFFICE

Desk

Chairs

Telephone

Computer Keyboard

Computer Screen

Chair Handles

AC Controls

Light Switch

Door Knob (both sides)

Office Equipment

BATHROOM

Toilet Seats

Faucets

Dispensers

Flush Handles

Door Knob (both sides)

Light Switch

SUPPORT

  • Clear working space to perform assigned task.

  • Validation by an assigned security personnel

  • Exception reporting (what gets measured gets managed)

4

HYGIENE

245 Automated touch hand sanitizer dispenser with 70% alcohol:

24 received March 10th

40 to be delivered March 13th

181 to be delivered March 30th

Hand

Sanitizer

Dispenser

JN Properties is in possession of 32, 1 gallon sanitizer refill containers

An additional 188, 1 gallon refills are to be delivered March 16th.

Dist

  • Saturday - Westmoreland
  • Sunday - St. Thomas
  • Monday - St. Mary, Portland, St.

Elizabeth, Kingston, St. Catherine

  • Tuesday - St. James, Hanover, Trelawny
  • Wednesday - St. Ann

AIR QUALITY

5

Once per month cleaning and disinfection of AHUs, diffusers & filters

  • Ultraviolet Lamp (UVC) retrofits
  • High Efficiency Filters

Others

SLA PERFORMANCE OBJECTIVE

2

  • Collaborate with stakeholders to deliver shared goals and objectives

  • Maintain customer confidence and satisfaction through responsive actions and timely, accurate communication

  • Measure and monitor service performance and actively address opportunities for improvement.

SLA

6

CLEANING & DISINFECTION

Interim Guidelines for Environmental Cleaning and Disinfection

  • Applies to premises and public spaces where a confirmed has been present for only a short period of time

  • Applies to premises and public spaces where measures are necessary to prevent the transmission

General Good Practices

1. As the virus can survive on surfaces of different materials for at least 2 to 3 days, surfaces potentially contaminated with novel coronavirus (e.g. commonly touched surfaces, surfaces which may have been exposed to respiratory droplets such as sneezes or coughs, and floors) should be sanitized.

2. Thoroughly clean toilets, using a different set of cleaning equipment (disposable cloths, mop, etc). Pay attention to the disinfection of frequently touched areas such as sinks, toilet bowls and seat covers.

3. Seek medical attention if you are feeling unwell.

Items for Cleaning

  • Disposable gloves
  • An appropriate disinfectant with indication of effectiveness against coronavirus, or bleach solution.
  • A change of clothes
  • Trash bags
  • Water
  • Disposable cloths or rags
  • Pail
  • Mop

Cleaning Instructions

1. Before you start cleaning, put on a pair of gloves. Avoid touching your face, mouth, nose and eyes during clean-up. There is no need to wear a mask if you are well.

2. Prepare the disinfectant or bleach solution

3. Keep the windows open for ventilation.

4. Mop the floor with the prepared disinfectant or bleach solution, starting from one end of the facility to another.

5. Soak cloths with the prepared disinfectant or bleach solution and use them to wipe all frequently touched areas

Cleaning Instructions -

6. Clean bathroom appliances with a separate set of cleaning equipment (disposable cleaning cloths, mops, etc) using disinfectant or bleach solution.

7. Clean floor with the prepared disinfectant or bleach solution, starting from one end of the premises to another. Avoid going from an area that has not been cleaned to an area that has been cleaned, to avoid dirtying the cleaned area.

8. Throw away all cloths and rags used, as well as other waste from the clean-up, into double-lined plastic/trash bags.

9. Remove gloves, wash your hands with soap and water.

Cleaning Instructions -

10. Throw gloves into double-lined plastic/trash bags.

11. All waste generated from the clean-up (gloves, cloths, etc.) should be segregated from other waste (e.g. food waste), and disposed of as regular waste as soon as possible.

12. Air and ventilate the premises.

CLEANING & SANITIZATION

Interim Guidelines for Environmental Cleaning and Sanitization

  • Applies to premises and public spaces where a confirmed has resided or present for a substantial time

Cleaning Instructions - EMERGENCY

A. Personal Protective Equipment (PPE) to wear while carrying out cleaning and sanitization works

1. Wear disposable gloves, disposable long-sleeved gowns, eye goggles or a face shield, and an N95 mask.

2. Avoid touching the nose and mouth (goggles may help as they will prevent hands from touching eyes).

3. Gloves should be removed and discarded if they become soiled or damaged, and a new pair worn.

4. All other disposable PPE should be removed and discarded after cleaning activities are completed. Eye goggles, if used, should be disinfected after each use, according to the manufacturer’s instructions.

6. Hands should be washed with soap and water immediately after each piece of PPE is removed, following completion of cleaning.

Cleaning Instructions - EMERGENCY

7. Wipe down all accessible surfaces of walls as well as blinds with disinfectant or bleach solution.

8. Repeat mopping the floor with the prepared disinfectant or bleach solution.

9. Discard cleaning equipment made of cloths and absorbent materials, e.g. mop head and wiping cloths, into biohazard bags after cleaning and disinfecting each area. Wear a new pair of gloves and fasten the double-bagged disposable bag with a cable tie.

10. Disinfect non-porous cleaning equipment used in one room, before using for other rooms. If possible, keep the disinfecting equipment separated from other routine equipment.

11. Disinfect buckets by soaking in disinfectant or bleach solution, or rinse in hot water before filling.

12. Discard equipment made of cloths/ absorbent materials (e.g. mop head and wiping cloths) after cleaning each area, to prevent cross contamination.

Cleaning Instructions - EMERGENCY

13. Disinfectant or bleach solution should be applied to surfaces using a damp cloth. They should not be applied to surfaces using a spray pack, as coverage is uncertain and spraying may promote the production of aerosols. The creation of aerosols caused by splashing liquid during cleaning should be avoided. A steady sweeping motion should be used when cleaning either floors or horizontal surfaces, to prevent the creation of aerosols or splashing. Cleaning methods that might aerosolize infectious material, such as the use of compressed air, must not be used.

14. Leave the disinfected area, and avoid using the area for the next 24-36hrs.

15. Disposable bags should be properly disposed of, upon completion of the disinfection work.

C. Precautions to take after completing the sanitization of the affected area

1. Cleaning crews should wash their hands with soap and water immediately after removing the PPE, and when cleaning and disinfection work is completed.

2. Discard all used PPE in a double-bagged disposal bag, which should then be securely sealed and labeled.

3. The crew should be aware of the symptoms, and should report to a medical facility if they develop symptoms.

QUESTIONS ?

QUESTION

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