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The Starfish and the Spider:

The Unstoppable Power of Leaderless Organizations

Ori Brafman and Rod Beckstrom

What is a Starfish Organization?

Starfish vs Spider

Starfish Examples

Examples

-The Apache

-File Sharing Networks

-Wikipedia

-Craig's List

-Terrorist Networks

How do you know you are dealing with a starfish?

How do you Know?

  • There's no one in charge
  • No headquarters
  • If you thump it on the head, it survives
  • No clear division of roles
  • No harm if you take out a unit
  • Distribution of knowledge and power
  • Flexible
  • Self-Funded
  • Can't count the participants/members
  • Working groups communicate directly

Starfish Components

Starfish Qualities

Circles

The Hidden Power of the Catalyst

The Catalyst

  • Genuine Interest in Others*
  • Loose Connections
  • Mapping
  • Desire to Help
  • Passion*
  • Meet People where They Are
  • Emotional Intelligence*
  • Trust
  • Inspiration
  • Tolerance of Ambiguity*
  • Hands-Off Approach
  • Receding*

Ideology

Pre-Existing Network

The Champion

Strategies to Combat a Starfish Organization

How to Combat a Starfish

  • Change Ideology
  • Centralize Them (The Cow Approach)
  • Decentralize Yourself (If you Can't Beat 'Em...)

Managerial Implications

Hybrid

Spider

Starfish

Managerial Implications

-Creativity

-Autonomy

-Innovation

-Standardization

-Accountability

-Security

Healthcare Application

**How can we incorporate starfish concepts in to the following:

  • Primary Care delivery
  • Patient Education
  • Practice Management

**Can a starfish be highly reliable?

(Reluctance to simplify, deference to expertise, sensitivity to operations, resilience, preoccupation with failure)

Healthcare Application??

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