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Copy of Brain Bounce: Taming Neurological Function
1
How to build
AI with & for everyone
in your Institution
Crisis
Crisis reveals character
Crisis reveals character, a truism for organizations as well as individuals.
Crises compel organizations to rethink how they work, and often become the source of lasting change and growth.
2000–01 recession
After the 2000–01 recession, 15% of companies that had not previously been leaders in their industries emerged as stalwarts in their sectors and moved into the top quartile
Recession
Great Recession of 2007–09
While most retailers did poorly after the Great Recession of 2007–09, a handful showed their mettle and delivered more than five times the average total returns to shareholders
Great Recession
COVID-19 pandemic
The COVID-19 crisis has only elevated the technology’s prominence, with many companies using AI to quickly triage the vast challenges they face and set a new course for their employees, customers, and investors in an uncertain, rapidly evolving landscape.
Covid19
Engaging employees in AI
Engaging all employees—not just technical talent—in AI development ensures that AI solutions truly augment employees in their roles so they can do their jobs better and more efficiently, and it stimulates employee ingenuity, confidence, and flexibility to continually adapt as the next normal begins to reveal itself.
AI
Job Automation
It’s expected that less than 5% of jobs can be automated completely.
AI and related technologies will change the nature of many current roles, placing greater emphasis on tasks requiring technological, creative, and critical thinking skills (among others), which get flexed in the build-out of AI tools.
Job Automation
Demystify artificial intelligence
Demystify artificial intelligence
AI can offer five broad benefits to employees
Foresight
AI’s predictive capabilities allow employees to predict more accurately everything from potential equipment failures on the manufacturing floor to the next-best product a customer is likely to buy
Foresight
Assistance
AI can save staff time by providing ready access to the data needed to answer questions and by automating time-consuming activities, such as claims processing, basic customer-service interaction, and inventory tracking
Assistance
Explanation
Explanation
AI can help staff understand not just what customers prefer but why they prefer it
eg: a regional director can use AI to understand how weather, route changes, and competitor price changes affect sales
Simulation
AI enables simulations that allow
testing of nearly all potential scenarios before making a decision—a capability inherently
beyond the purview of human cognition.
Simulation
Expertise
The expertise that AI provides to employees is especially helpful when such expertise is scarce and difficult to source
Expertise
Expertise
The expertise that AI provides to employees is especially helpful when such expertise is scarce and difficult to source
Exhibit
AI Advocates
Develop trusted artificial-intelligence advocates
AI can offer five broad benefits to employees
Foresight
AI’s predictive capabilities allow employees to predict more accurately everything from potential equipment failures on the manufacturing floor to the next-best product a customer is likely to buy
Foresight
Assistance
AI can save staff time by providing ready access to the data needed to answer questions and by automating time-consuming activities, such as claims processing, basic customer-service interaction, and inventory tracking
Assistance
Explanation
Explanation
AI can help staff understand not just what customers prefer but why they prefer it
eg: a regional director can use AI to understand how weather, route changes, and competitor price changes affect sales
Simulation
AI enables simulations that allow
testing of nearly all potential scenarios before making a decision—a capability inherently
beyond the purview of human cognition.
Simulation
Expertise
The expertise that AI provides to employees is especially helpful when such expertise is scarce and difficult to source