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First 100 Days
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Transcript
First 100 Days and Beyond at LBS
Rupinder Suman
Day 0
Before you start
- Understand your mission for the university (why are you being brought on?)
- Determine how you will align your mission with the goals of the university
- Fully understand your responsibilities so you are able to introduce yourself appropriately to your colleagues and they in return will know your responsibilities
Before you start
- Determine what the current strengths and weaknesses of the department you will be entering are and be prepared to align action plans accordingly
- Get an idea of the student demographic and understand what their needs may be
Days 1-40
Days 1 - 40
Listen, Understand and Communicate
Listen and Understand
- Fully understand your position in the department and begin to set goals with your manager
- Ask questions (you will be learning a lot in the first few weeks)
- Identify strengths and weaknesses of the university and department
- Understand what is expected of you (and what is not) by setting clear boundaries with your manager
Listen and Understand
- Gain a strong understanding of the university's policies, procedures and regulations
- Study and understand important legislation in relation to your role (Equality Act, GDPR, DSA)
Communicate
- Introduce yourself to the team and start building relationships
- Get to know those you will be working closely with and gain information in regards to signposting
- Begin forming relationships with external stakeholders
Days 41-100
Strategise, Innovate and Plan
- Begin to set goals within the team and in conjunction with your line manager
- Bring in new ideas and innovation
- Ensure the smooth delivery of the department
- Work with the team and assign tasks for future projects (action plan)
Strategise, Innovate and Plan
- Take your time and focus on the goals
- Don't take on too much, too soon
- Always look at the bigger picture
Days 100+
Execute and Review
- Execute goals that have been planned
- Review your 100 days with your line manager and measure performance
- Receive positive feedback
Success
- Excellent, proficient and quality services provided to students
- Smooth coordination of the support services
- Creating a safe space for students
- Changing the conversation surrounding student well-being, especially in relation to mental health and disability
- Continued growth and the sustainability of resources
Beyond
Beyond
- Continue to improve, innovate and achieve success in the service delivery to students
- Research developments in student well-being in the HE sector and modify processes based on emerging trends
- Build new relationships with external stakeholders
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