Progress and Achievements
Agenda
- Context and Background
- Progress and Achievements
- Next Steps
Next Steps
What are we currently working on?
Continuous Improvement Journey
Innovation and New Initiatives
Newsletter
- Quality Assurance Scores.
- Schedule Adherence.
- Process and Policy Reminders.
- Technological Enhancements or Tech Hacks.
1.
Roles and Responsibilities reorganization
- Clearer Accountability and Ownership.
- Improved Communication and Collaboration.
- Optimal Resource Allocation.
- Alignment with Organizational Goals.
- Adaptation to Changing Business Needs.
- Increased Organizational Agility.
2.
Continuous Improvement Supervisor
Enhanced documentation of policies and required processes within the department.
4.
Team motivation and improved resource utilization.
5.
Birth/Death
Internal Voice of the Customer
Death
External Voice of the Customer