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Decathlon Leeds Story
15
Transcript
DECATHLON LEEDS
Our Aim?
Our Aim
To sustainably make sport accessible to the people of Leeds
Pre Opening
Opened our C+C Point
Opened our C+C point
86k TO
7k profit
1,500 users
Our 1st physical customer
Our 1st physical customer
Store progress.....
Begun building our store!
Recruited full team!
Recruited 32 teammates!
Our Project
Amazing Customer Experience (Project)
Sustainable Store
(Planet)
£
10% of store TO - Sustainable sources
Top 5 in UK for workshop TO
100% team trained on sustainability
4.7 Customer satisfaction rating
£6,200,000 Omnichannel Turnover
5% In store digital Turnover
Our Project
Teammate Growth
(People)
90% IM complete each month
Training academy
4 potential profiles at once
Amazing customer experience
Amazing Customer Experience (Project)
Sustainable Store
Amazing Customer Experience (Project)
Teammate Growth
Opening Weekend
Opening
Trinity Exposure
Exposure around the centre
Meeting Partners
Local, passionate sports teammates
Teammates 1st days..
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