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ZARA

Case Study I. 1

J.P. Schreurs

09 / 06 / 2017

Structure

  • Zara's internationalization
  • Competitors in the world of fashion
  • Advantages and disadvantages of Zara's multi-brand store strategy
  • Risk of cannibalization
  • Advantages and disadvantages of a joint venture
  • The future for Zara: keeping the hierarchical modes or the intermediate modes

1. Which theory is the best representative of

Zara's (Inditex's) internationalization

Zara's goes global

Internationalization

strategy

  • 1975: First store in La Coruña
  • 1980s: Expanding within domestic market
  • 1988: Oporto (Portugal)
  • 1990: Paris (France
  • 1992: Mexico
  • April, 2011: Australia
  • October, 2012: Zara's stores have spread to 82 countries
  • 2016: New Zealand, Vietnam, Tokyo

Ruddick, G. (2016, April 5). How Zara became the world's biggest fashion retailer. Retrieved from http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/11172562/How-Inditex-became-the-worlds-biggest-fashion-retailer.html

Theories of internationalization

Theories of internationalization

The TCA model

Transaction cost analysis =

Ex ante costs

  • search costs
  • ex post costs

Ex post costs

  • monitoring costs
  • enforcement costs

The Uppsala model (1970)

Stage 1: No regular export activities

Stage 2: Export via independent representatives

Stage 3: Establishment of a foreign sales subsidairy

Stage 4: Foreign production

/manufacturing units

The network model

The relationships of a firm in a domestic network can be used as bridges to other networks in other countries. The glue that keeps the relationships together is based on technical, ecnomic, legal and personal ties.

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

Best representative of Zara's

(Inditex's) internationalization

Best representative of Zara's

(Inditex's) internationalization

The Uppsala internationalisation theory

  • Domestic markets
  • Short psychic distance
  • European market
  • Rapid global expansion

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited.

2. The competitive strategies of the three world market leaders and the future winner

World market leaders in the fashion world

The world market leaders

GAP and H&M

  • Businessmodel:

Partial vertical integration

  • Control over designs, distributions and sales
  • Production outsourced
  • H&M only has one brand,

in contrast to Zara and GAP

Zara

  • Businessmodel:

Verticall well integrated

  • Mainly own production facilities
  • 50 % products are manufactured in Spain
  • 26 % rest of Europe
  • 24 % Asia and Africa
  • Half of merchandise facturing in Spain and Portugal

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

Future winner with regard to the global retailing in the fashion world

Zara

  • Biggest net profits
  • Biggest increase of sales
  • First place in number of

stores and global reach

€ 1946 million

+ 10 %

5500 stores

85 countries

Future winner with regard to the global retailing in the fashion world

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

Advantages and disadvantages of Zara's multi-brand store strategy

Multi-brand store strategy

Advantages

Advantages

  • One of the advantages of Zara’s multi –brand store strategy is they appeal to different kind of segments.Zara has created a multi brand strategy through brand acquisitions such as Pull & Bear for casual clothes, Bershka for avant-garde clothing and Zara home for interiors, accessories and kitchenware.

  • Other advantages are that Zara increases the market share of the parent brand leaving a little space for competitors’ products)

  • The customer trust and knowledge (because the review what the customer opinions are about their products and modify them if they’re not good enough, so the customers return at least three times a year) .

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

'If You Think Zara Does Not Do Marketing,', Kalb. I, 2017

Disadvantages

Disadvantages

  • When talking about advertising, both Gap and H&M use a lot advertising campaigns, whereas Zara doesn’t really advertise, although they have a very good marketing strategy.
  • A disadvantage for the Zara’s multi-brand story strategy is cannibalization, because when the brand images per store aren’t clear for the customers there is a big risk of cannibalization.
  • Another disadvantage is maintaining several brands as the costs are very high.
  • A fourth disadvantage are the expectations on new products

Risk of cannibalization

Consequence of a multi-brand strategy

Risk of cannibalization

  • Eight different brands lead to great risk of cannibalization
  • Product differentation for each brand
  • Different brands address different target groups
  • While PULL&BEAR addresses a younger segment, Massimo Dutti addresses a more mature/ fashionable segment
  • store presentation + retail image

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

Joint venture with Tata (India)

Joint venture with Tata (India)

+ By forming a joint venture with Tata in India they can increase their sales/income and on time growth potential.

+ Because Tata is already present in the Indian market and well known, the market penetration for Zara will be very easy and efficient when going into a joint venture with Tata.

+Because Tata operates in different countries and thus also in different markets, they can help Zara when they want to move to other markets.

- Both Tata and Zara share the costs if the project fails.

- Cultural differences. They can but do not always lead to bad co-operation.

Because they both speak so different languages, problems in communication may occur.

Future of Zara:

Keeping the hierarchical modes or the intermediate modes ?

Future of Zara:

  • Zara covered areas of the world which seemed easy to enter.
  • For these countries they should keep their strategy of hierarchical mode.
  • Besides Australia, New Zealand and South Africa the missing countries are a much bigger task.
  • For an easier market entry joint ventures with local companies like Tata in India are a possibility.
  • For an extremely bad prediction, Zara could continue to offer their franchise partnerships.
  • Nevertheless Zara's strength is the high degree of vertical integration.

Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited

ensyklopedia.com 6.9.2017 http://www.ensyklopedia.com/supply-cha...

ensyklopedia.com 6.9.2017 http://www.ensyklopedia.com/supply-chain-management-zara-fashion-at-the-speed-of-ever-changing-fashion/zara-suppy-chain-and-supplies-around-the-world/

References

References

  • Business Dicitionary. (n.d.). Competitive strategy. Retrieved September 6, 2017, from http://www.businessdictionary.com/definition/competitive-strategy.html
  • Financial Times. (n.d.). Definition of transaction cost analysis. Retrieved September 5, 2017, from http://lexicon.ft.com/Term?term=transaction-cost-analysis
  • Hollensen, S. (2017). Global Marketing. Amsterdam: Pearson Education Limited.
  • Kalb, I. (2016, September 25). If You Think Zara Does Not Do Marketing, Think Again. Retrieved September 6, 2017, from http://www.huffingtonpost.com/ira-kalb/if-you-think-zara-does-no_b_12187058.htm
  • ensyklopedia.com 6.9.2017 http://www.ensyklopedia.com/supply-chain-management-zara-fashion-at-the-speed-of-ever-changing-fashion/zara-suppy-chain-and-supplies-around-the-world/
  • White, W. (2015, June 7). Multi Brand Strategy: Examples & Pros and Cons. Retrieved September 6, 2017, from http://inevitablesteps.com/marketing/multi-brand-strategy/
  • Ruddick, G. (2016, April 5). How Zara became the world's biggest fashion retailer.
  • Retrieved from http://www.telegraph.co.uk/finance/newsbysector/retailandconsumer/11172562/How-Inditex-became-the-worlds-biggest-fashion-retailer.html

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