They hold countless face-to-face meetings and video conferences every day, ranging from two to hundreds of participants
Most collaborative discussions are led and dominated by select speakers, senior employees, and/or designated project leaders (limiting the number of opinions/ideas being considered)
Many projects are highly technical and complicated in nature, making a diversity of viewpoints or 'schools of thought' incredibly valuable, but often underutilized
Minimum GSS Features (1)
Features (I)
Has an easy-to-use system interface, making it accessible to everyone
Allows for a candid and anonymous exchange of ideas
Facilitates and improves interpersonal/intergroup communications (giving an equal platform for everyone to provide input)
Increases group cohesiveness, productivity and effectiveness
Minimum GSS Features (2)
Features (II)
Causes fewer distractions, lowers costs, saves time, and decreases the frequency of in-person meetings
Automatically stores action plans, transcripts, and records of past meetings/brainstorming sessions
Can provide some much needed structure and focus to otherwise chaotic/aimless/unproductive group discussions
GSS vs. DSS: Differences
GSS v. DSS
GSS focuses on the collaborative group dynamic (providing digital communication functionalities and a cooperative environment), while DSS focuses on the executive/individual decision-maker.
DSS performs data-driven/statistical/cost-benefit analyses in order to simplify company decision-making, while GSS is more akin to a corporate discussion board or collaborative mind-mapping solution
GSS tends to rely on network connectivity and remote accessibility, in order to serve its purpose, while DSS is typically accessed locally, via a secure company intranet/individual workstations