An Introduction to Myself
Key Features
- Eight years of retail
- Telecommunications
- Law graduate
- Dynamic Edge
- My role - Voice and Comms
- Hunt groups
- Auto Attendants
- Queue groups
- Twinning
- National Presence
- Scheduling
- Call Recording
- Statistics
- Multiple Sites
- Corporate Directory
- Non-Fixed Equipment
- In-Life Changes
- Inclusive Calls
How it Works
- A cloud-based communications solution
- Subscription-based service
- Simple installation
- Advanced customisation
- Dynamic systems
- Tiered levels of control
How Does This Benefit Me?
Mobile
- Create a national presence
- Never miss a call
- Monitor staff usage and call statistics
- Financially beneficial - install and inclusive calls
- Easy to implement changes
- Soft Clients for various devices
- High call quality
- Take the office out of the office
Case Study
- Many Horizon features integrate with mobile
- Call Forwarding
- Twinning
- Soft Client
- Voicemails
- A complete solution
- One bill
- One point of call for help
- Flexibility
- Inclusive calls
- Three sites - 66 handsets
- Replaced PBX systems with a switch and a router
- Moved handsets and numbers between sites
- Implemented auto attendants
- Statistics show 95%+ answered calls
- Internal transfers between relocated sites
- 400-600 calls handled daily
- New starts accommodated for without new lines
Broaden your Horizons